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Glip by RingCentral
About this business
Sub par, the more I use it the less I like it. The extra charge for text messages is absurd. Looking for a reasonable call service now.
Business response:
Hi Michael, all business SMS has been reclassified with new registration requirements, content messaging/policies, and surcharges for SMS/MMS. Mobile carriers made significant changes to the SMS/MMS text messaging regulations as granted by the FCC. Learn more here: https://ringcentr.al/3ki9Jo8
16 trackers, should be zero. Way to much data is collected and shared in this app!
Business response:
We have a very standard privacy policy in place and you can read more about the data we collect here: https://www.ringcentral.com/legal/last-update-january-1-2023/privacy-notice.html If you have questions, please don't hesitate to reach out Review@RingCentral.com
Sucks up all the bandwidth of your internet. That why it is much better to use zoom as it does not require large internet bandwidth
Business response:
You can learn more about our Bandwidth and Network Capacity here: https://support.ringcentral.com/network-and-system-requirements/network-requirements/overview/ringcentral-bandwidth-and-network-capacity-assessment.html If you have questions reach out so we can help you optimize - Review@RingCentral.com
Doesn't recognize when I'm talking on my device via the actual android phone app. If I'm on a normal call via Google Phone or Google Voice, this app will vibrate and display a notification of an incoming call. Ring central should be totally silent if the phone's stock telephone app is in use.(UPDATED) Thanks for sending the kb article but that does it address that the Ring Central app doesn't respect the Android Phone App. Ring Central needs to remain silent while the Android Phone App is in use
Business response:
This KB article may help you to address this issue. The Review Team is glad to assist with troubleshooting and further questions. Please reach out to us at Review@RingCentral.com https://support.ringcentral.com/article-v2/configuring-notifications-sounds-mobile-app.html?brand=RC_US&product=RingCentral_App_Mobile&language=en_US
This app doesn't recognize when I'm talking on my device via the actual android phone app. If I'm on a normal call via Google Phone or Google Voice, this app will vibrate and display a notification of an incoming call. Ring central should be totally silent if the phone's stock telephone app is in use. It's super annoying
I only used it twice so Two Stars
RingCentral app simply will not install on my Samsung tablet. Have tried several times, very frustrating indeed. I have cleared space on my tablet to make room but still no success! Keeps saying app cannot download. The counter goes to 100% then it hovers with the timer spinning and that's as far as it gets.
Business response:
Hello, please clear your Google Play Store data. To do so: go to Settings > Apps and selecting Google Play store, then Storage > Clear data > Delete.
Customer support is terrible, been trying to transfer a number but my account specialist is alwayyyss busy. Hes been busy for the last month. Terrible for business . Do not recommend
Business response:
The Review Team is happy to assist. Reach out and we'll help to connect you with your account manager. Review@RingCentral.com
Works great for text messaging but the call feature has glitches. When I try to take a call from a client or call out it will disconnect and say no internet although I clearly have have internet and great network service.
Business response:
Alicia, Thanks for this feedback. We'd like to help troubleshoot these issues. Reach out to the Review Team! Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.