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Glip by RingCentral
About this business
Pretty unusable if you have a smartwatch and bluetooth headphones, because the app doesnt have a way to differentiate between the smartwatch and the bluetooth headphones. So calls get sent to the speaker on the smartwatch.
Business response:
Hello, you should be able to select which speaker you want to use: https://support.ringcentral.com/mvp/phone/phone-ringcentral-app/setting-up-microphone-speaker-ringcentral-mvp-calls.html#phone-app
Good grief... why is there no option to disable 'auto answering' when connected to bluetooth??? Tired of calls being answered while I'm in the middle of something.
Sound didn't work on my end. My Dr had to just call me.
Business response:
Hey there, do you mean for a phone call or a video meeting? You can always check your speaker and microphone in settings: https://support.ringcentral.com/video/meeting-settings/testing-audio-ringcentral-video-settings0.html
The old app worked way better. I'm not sure what changed but calls do not consistently come thru on the mobile app and it seems like the connection has gotten so unreliable that im lucky if 70 percent of my calls are without sound issues.
Business response:
Hello, when you have app difficulties or call issues, please report them in app under your profile - Feedback - Report Issue. Thank you.
When I answer the app I can hear 10 words then nothing. The call does not disconnect. Just nothing. Exited the app. Uninstalled/reinstalled. Ring central recreated my user and it's still happening. Very unprofessional
Business response:
Hi Maia, please continue working with our Tech Support team to troubleshoot your connection. Thanks!
This is a poorly developed app. The Bluetooth constantly cuts out and the volume without headphones is too low. It's embarrassing to take sales calls for my job using RingCentral. VoIP is useless.
Business response:
Hi Jeremy, please report when Bluetooth cuts out via the app under your profile picture - Feedback - Report Issue. Thank you.
Frequent issues with the app. We install and service many of the RC functions from the app down to the desktop phone on many clients. My biggest issue is on the cellular app. When RC pushes out an update, they just do. Not a huge issue right? Well, when an update rolls out the app will not work until you open the app. This means no texts or calls will come through until youve opened the app. So to the unaware person, they may miss out on important calls or texts.
Business response:
Hi Benjamyn, is there a specific issue we can help address? Please email us at review@ringcentral.com and we'll do what we can to help.
There's no old app for mobile? I tried dowloading it but the site doesn't let me pick download for android.
Business response:
Hello, what do you mean by "old app"? Are you trying to download a previous version of the app? Send us an email at review@ringcentral.com with some more details, and we'll do what we can to answer your questions.
Horrible reception. Calls constantly forwarded to voicemail or garbled.
Business response:
Hi MK. You can learn more about VoIP and troubleshooting steps for common call quality issues here: https://support.ringcentral.com/article-v2/VoIP-Connectivity-Issues.html?brand=RC_US&product=RingCentral_MVP&language=en_US.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.