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Glip by RingCentral
About this business
I cannot download it to android
Business response:
Hi Tonya, please clear your Google Play Store data and try to download the app again. To clear your date: go to Settings > Apps and select Google Play store, then Storage > Clear data > Delete.
The old app for me worked hands down better than this new version. I experience significant audio delay over Wi-Fi even with QOS enabled and fast Wireless AC network. I hope whatever is causing this delay is fixed soon, it started happening following some of these updates and I've updated firmware and haven't had any issues with anything else. Prior, I hadn't had any issues. I have 500MB symmetrical fiber internet connection, it's not a bandwidth issue it appears to be an app issue.
Business response:
Hi Aaron, please report this in app under your profile picture - Feedback - Report Issue. Thank you.
Still does not work incoming calls come in using the app and do not ring like the phone so my car Bluetooth can answer. How do I make it work like 8X8?
Business response:
Hi Michael, for Android there is a specific Bluetooth toggle you will have to enable: https://support.ringcentral.com/app/phone/desktop-web/configuring-phone-settings-ringcentral-app-desktop-web.html#mobile. This article also includes information on how to change your direct dial data to carrier minutes only.
I ordered this product, but found out it won't do what I need. I realized this an hour after I paid for a full year. I talked to customer service and they were going to refund me my money. I haven't received my money back at all. This has been since 11/30/22. I have tried calling and I get disconnected.
Business response:
Hello Joshua, please email review@ringcentral.com with additional details, including your account information and preferred contact method, and we can investigate. Thank you.
You get an invite you join and hey there's no audio from anybody
Business response:
Hey Anthony, make sure to check your audio settings for your meeting: https://support.ringcentral.com/video/joining-scheduling/joining-ringcentral-video-audio-desktop-web.html
I took this application as a source to text family but I am learning through your customer service sales team it is not and when I asked how much it would cost me the response was look for it on RC website. Obviously the person wasn't helping me out. I'm disgusted by the service sales team. Your application is worthless to me at this point. Uninstalling and removing my credentials.
Business response:
Sorry to hear about your experience Fernando. If you need additional assistance in the future, feel free to reach out to review@ringcentral.com.
Sub par, the more I use it the less I like it. The extra charge for text messages is absurd. Looking for a reasonable call service now.
Business response:
Hi Michael, all business SMS has been reclassified with new registration requirements, content messaging/policies, and surcharges for SMS/MMS. Mobile carriers made significant changes to the SMS/MMS text messaging regulations as granted by the FCC. Learn more here: https://ringcentr.al/3ki9Jo8
16 trackers, should be zero. Way to much data is collected and shared in this app!
Business response:
We have a very standard privacy policy in place and you can read more about the data we collect here: https://www.ringcentral.com/legal/last-update-january-1-2023/privacy-notice.html If you have questions, please don't hesitate to reach out Review@RingCentral.com
Sucks up all the bandwidth of your internet. That why it is much better to use zoom as it does not require large internet bandwidth
Business response:
You can learn more about our Bandwidth and Network Capacity here: https://support.ringcentral.com/network-and-system-requirements/network-requirements/overview/ringcentral-bandwidth-and-network-capacity-assessment.html If you have questions reach out so we can help you optimize - Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.