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Worst app ever. I used ring central for sometime and then I had an issue using ring central and it took their useless Tech support team 1 month and still they were unable to resolve this issue. They charged me twice for the service that I was unable to use. I have all the proofs all screenshots everything. Never ever recommend RingCentral tjey are scammers.
Business response:
Hello, please email your account information and screenshots to review@ringcentral.com and we'll help coordinate a resolution!
Poor loading to phone
Business response:
Thank you for your feedback Gary, you can submit issue reports directly in app under your profile picture - Feedback - Report issue. Thanks!
Please make it so we can send an auto text when some one calls or text. I will update my rating when you do. Thanks
Business response:
Our RingCentral Labs team recently released an auto reply add-in for the app, you can customize and send automatic text message replies to missed calls, voicemails, or inbound SMS. You can learn more here: https://www.ringcentral.com/apps/auto-reply-sms
We are unable to install the RC app on our phone....
Business response:
Hi Camrick, please try clearing your Google Play Store Cache. 1. On your device open the Settings app 2. Tap Apps & notifications, see all apps 3. Scroll down and tap Google Play Store 4. Tap Storage. Clear Cache 5. Tap Clear data 6. Re-open the Play Store, and try your download again.Thanks!
What ever I try to make a call my service disconnecting, so u can't talk to anyone, my friend he got iphone, the same problem
Business response:
Hello Navin, if you have a call disconnect please report it directly in app under your profile picture - Feedback - Report issue - Phone. Thank you.
App stopped working for android about a month ago. Can't take incoming calls saying network is bad. Tried on a 1Gbps WIfI and 5G, but app can never take incoming calls.
Business response:
Hi William, if/when this occurs again, please report this in app under your profile picture - Feedback - Report issue - Phone. The report will go to our Android team for review. Thank you.
Horrible app and expirence.
Business response:
Hi Kevin, feel free to reach out via email at review@ringcentral.com with any specific concerns you have and we'll help however we can!
Phone calls consistently don't ring, notice missed calls. Text msgs don't send notifications, notice i have text msg when email notifications pop up. Poor call quality, constantly having to call back on different line.
Business response:
Hi Marc, please report this issues in app when they occur. To do so, navigate to your profile picture - Feedback - Report issue. Thank you.
Horrible. Never works outside home or office.
Business response:
Hi Leisa, this sounds like a network connection issue. Have you contacted our support team? They're available via phone, chat, or case portal: https://support.ringcentral.com/contact-support.html
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