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Glip by RingCentral
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Call logs not saved on phone app. I answer quite a lot of calls using my phone, but if I have to call back or missed any calls, no record about it. Uninstalled/Installed/updated to latest version available on PlayStore, still no fix.
Business response:
Hey Santosh, this shouldn't be happening. Can you report this in-app so our mobile team can investigate? To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report. Thank you!
This app is suddenly consuming a lot of battery life.
Business response:
Hi Christopher, can you report the raise in battery consumption through the in-app feedback form? To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report. Thank you!
1/10 customer service for not knowing there product. For years the status for softphones showing offline has been an issue and never resolved. Call queues cannot be sent to an outside number so best of luck with an answering service. You can use forwarding to a user to forward out but when the soft phones never show online it just never works. 1/10 for a half baked product. When porting main phone number I was down 24 hours, due to them. Support shrugged their shoulders, goodbye $8k revenue.
Business response:
Hey Carl, sorry to hear this has been your experience. You can always reach out to review@ringcentral.com and we'll help however we can.
The new update made everything incredibly confusing. I cant even see how to change my name.. was it really necessary to change the whole layout on the desktop version for Ring Central Video??
Business response:
Hey Andrea, the ability to change your name can be turned off by admins, or driven by an address book. Shoot us an email at review@ringcentral.com with your account information and we'll help troubleshoot!
Website instructions for Bluetooth headset are outdated
Business response:
Hi Joe, can you send the website with errors to review@ringcentral.com so we can make sure to get it corrected? Thank you.
Randomly will not ring on my phone.. aggravating! S21 Ultra.
Business response:
Hi Norm, the next time your phone doesn't ring, can you report this in-app so our mobile team can investigate? To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report. Thank you!
Shotty at best Update: new update makes the issue of phone apps not ringing even worse.
Business response:
Hey Juice, have you reached out to our Tech Support team to review your apps settings? You can always email us at review@ringcentral.com as well.
Calls immediately mute my sound so they can hear me but I can't hear them
Business response:
Hi Drake, if this happens again, can you report this in-app so our mobile team can investigate? To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report. Thank you!
awful. rings maybe 1/4 of the time. Drips calls like crazy.
Business response:
Hi Dan, if you experience call issues again, can you report this in-app so our mobile team can investigate? To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,191 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.