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Glip by RingCentral

3.1

About this business

3.16,191 reviews
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Randy Bowers's profile image
Randy Bowers 
3 years ago

Takez 14 days to download your stupid app 

Business response:

Hi Randy, if you have any issues installing any app, usually clearing your data for the Google Play Store helps. To do so go to System settings - Play Store app - Storage - Clear data. 

Deepak Bhor's profile image
Deepak Bhor 
3 years ago

This app never provides telephonic call facility. On the contrary they ask to visit weblink to update telephone calling but it is chargeable. 

Business response:

Hi Deepak, you can check RingCentral Inbound Contact Center Solutions here: https://www.ringcentral.com/contact-center/overview.html. Hope this helps! 

Luis Delgado's profile image
Luis Delgado 
3 years ago

It doesn't get installed at my mobile, why? What can I do?. 

Business response:

Hi Luis, can you please clear your data for the Google Play Store? To do so go to System settings - Play Store app - Storage - Clear data. This should help, if it doesn't please reach out at review@ringcentral.com with screenshots of whatever error you are getting. 

Brent Noel's profile image
Brent Noel 
3 years ago

Calls randomly don't ring to the phone app. When they do ring through, you try to answer, the screen looks like it connected then it hangs up and says missed call. Occasionally the app auto answers - super frustrating. Down graded my stars. The heads up display was added to the desktop but not the mobile as promised... doesn't sync with other rc apps/programs. 

Business response:

Hey Brent! Thanks for the feedback, mobile HUD is under development and is currently in beta. Please reach out to your account manager for more details. 

Humaid Shahnawaz's profile image
Humaid Shahnawaz 
3 years ago

Horrible 

Business response:

Hi Humaid, is there anything we can help with? Please email any questions you have to review@ringcentral.com and we'll do what we can to help! 

Paul Carl's profile image
Paul Carl 
3 years ago

App is not bad. Support is terrible. 

Business response:

Hey Paul, anything we can look into? Please email us at review@ringcentral.com if we can help. 

Theophilis Walcott's profile image
Theophilis Walcott 
3 years ago

I an just starting out let u no later from what so far 4. 

J. Gallardo's profile image
J. Gallardo 
3 years ago

Not intuitive difficult to use 

Business response:

Hey J, check out our intro guide: https://support.ringcentral.com/app/overview/mobile/intro-to-the-ringcentral-app.html. You can also email any questions you have to review@ringcentral.com and we'll help however we can. 

Shana Alexander's profile image
Shana Alexander 
3 years ago

calls drop, echo, can't hear me or customer 

Business response:

Hi Shana, if you experience call issues again, can you report this in-app so our mobile team can investigate? To send a report you'll go to your Profile - Give feedback - Report issue. Please include the email review@ringcentral.com in your issue report. Thank you! 

Frequently asked questions about Glip by RingCentral

How is Glip by RingCentral rated?

Glip by RingCentral has a 3.1 star rating with 6,191 reviews. 

When is Glip by RingCentral open?

Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.