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Glip by RingCentral
About this business
TERRIBLE app. I've gotten TWO calls when I'M OFFLINE ON THE WEEKEND. Accept calls as off SHOULD MEAN FOR ANY CALL WHAT SO EVER! I SHOULDN'T EVEN GET SPAM CALLS TO MY DIRECT NUMBER! Garbage app.
Business response:
Hi Ian, when Android OS DND (Do Not Disturb) is turned on and Call from is set to “Contact only / Favorite only / None”, there will be no sound / vibration notification for any incoming RingCentral calls / incoming video calls. If you try out this setting and still receive calls, please email us at review@ringcentral.com.
Set myself to NOT receive calls, yet they still send me a spam call on a Saturday.
I am at the point of contacting an Attorney because the customer service for this company is horrid. Last year, they almost doubled my billing with no notification, no changes to my service....just "We'll take your money and you'll like it!" I tried to get them to reverse the billing but NO ONE would even consider it. I've contacted them several times to move my billing from Annual to Monthly because I have no intention of moving forward with them. My account manager, Grace Grafaldio, has no desire to respond in any way. Now... read more
Business response:
Zeffrey, we want to take a look at this for you. Can you please email us with your account information and any open case numbers you have? Thank you, we'll be keeping an eye out for your email.
I have used three time in april my mobile become off 2-3 time in an hour i am afraid of using this . please improve it
Business response:
Hi Anand, can you expand on what you mean? Did the app close, or did your phone crash entirely? Please email us at review@ringcentral.com with your account information.
The recent update has caused this app to start dropping calls for no apparent reason. I've received a message that says "unstable network" and then my connection drops and has to reconnect. Dies both on wifi and LTE.
Business response:
Hey Quintin, were you moving around when you received this message, or just working from an office? We want to know more, please email us at review@ringcentral.com.
App is not working properly. I am not getting calls. But it shows in missed calls. Frequently it goes in Offline. Even the status is available it's not receiving the calls.
Business response:
Brême, we want to help check your settings and troubleshoot the call issues you're getting. Please email your account information to review@ringcentral.com. Thank you!
This app really needs better integration with Android Auto. I can't answer calls unless I grab my phone which is against safe driving habits.
Business response:
Thanks for this feedback Tyler! You're always welcome to submit feature requests and product ideas at ideas.ringcentral.com.
Not True VOIP
Business response:
Robert, we want to understand what you mean by this. Please email us at review@ringcentral.com. Thanks!
Terrible and the customer service today is terrible.
Business response:
This is disappointing to hear Rubbie. If there is anything we can help you with, please email us at review@ringcentral.com. Thank you!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.