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Glip by RingCentral
About this business
Even with my number removed and the app deleted, I am still reviewing company calls EVERY SINGLE TIME a customer calls. When I am off the clock...
Business response:
Hey Bryce, this doesn't sound right. We want to help review your setting and make sure you only get phone calls when you want them. Send us your account information to review@ringcentral.com and we'll help review your settings.
Really bad app. Old one worked OK this one is a nightmare. Drops calls frequently, lots of errors saying unstable internet connection even though my signal is strong. It's to the point when I receive a call on this app, I ignore it and call them back from my regular cell phone number, which kind of defeats the purpose of using Ring Central in the first place, at least for me. I recently renewed for a year (bad decision) going to have to reach out for a refund. It's simply unusable as is.
Business response:
Hey Mark, we want to know more about this. Were you on WiFi or LTE when this happened? Walking around? Let us know-- please send your contact information to review@ringcentral.com and we'll get in touch!
It's a great app. However, I have notifications turned off because I only use it for outgoing calls as calls come through the office phone and yet my phone still rings every time there is a call. I don't get the banner notification but my phone vibrates and rings.
Business response:
Hi Katelyn, you should be able to turn notifications all the way off. Check out this article to learn more: https://support.ringcentral.com/article/13098-RingCentral-App-Android-Customize-Notifications.html. If you're still having trouble, please email us screenshots of your settings at review@ringcentral.com and we'll help out!
After being a loyal customer for 10 years I canceled my fax service within one day of the annual renewal and I've been fighting for 3 months to get a refund
Business response:
Hi Scott, can you please email us at review@ringcentral.com with your account information and any open cases you have and we can follow up on your behalf? Thank you,
I been using this app for a while and it's was perfect, but since last year I'm facing one side communication issue, I tried several times to contact them, and they solved the issue but after a short time same started happening again.... This app isn't stable anymore... Sorry RC team.
Business response:
Hi Ali, we want to take a look into the communication issues you're experiencing. Please email us at review@ringcentral.com. Thank you! We'll be looking out for your email.
Worst app wastage of time
Business response:
We always want to know how we can improve David. Please email us at review@ringcentral.com with any feedback you have. Thanks!
Not user friendly. Voicemails all night long. 1 out of 10 calls is dropped or bad connection. Won't forward calls to my phone fast enough. Clients on the other end already are hanging up. App and phone ringing at different times and speeds so you don't know which one you are answering.
Business response:
Hey Brett, we want to get this addressed for you. We've looped in your account manager and they'll be reaching out to your implementation team to better streamline some settings.
app crashes in Oxigen OS 11.0.0.2.GM57AA. please help me out
Business response:
Hi Dinesh, please email us at review@ringcentral.com with your account information and screenshots of any errors you are receiving, and we'll connect you with the mobile app team. Thanks!
Have been billed for over a year now for a service that has never once worked. I've tried canceling several times, yet these thieves continue stealing from my credit card. The billing statements come to my email address, but when I try to log in to cancel the account, the app and web page claim that my email is not recognized. I'll be filing a report with the BBB and pursuing legal options. Do not give them your credit card information! There are far better options available.
Business response:
Hey Adam, this definitely isn't the experience we want you to have! Can you please email us at review@ringcentral.com with your account information and we'll do what we can to help. Thank you.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.