This profile has been claimed by the business owner or representative.
Glip by RingCentral
About this business
its kinda good but bad when i us it for school i cant share my screen on chrome book
Business response:
Hey Colonia, do you get an error when you try and share your screen? Send a screenshot to us at review@ringcentral.com and we will help troubleshoot!
It always has really bad connections when your using the app, no matter how great your internet service is. 👎
Business response:
huddy925, were you on WiFi or 4G when you get the bad connection notices? We want to help isolate what could be causing this, email us with your account information at review@ringcentral.com and we will connect you with someone to help!
The recent update has caused this app to start dropping calls for no apparent reason. I've been receiving a message that says "unstable network" and then my connection drops and has to reconnect. If you're not connected to wifi the app is useless. Emailed support last week and I'm still waiting on a response. Clearly not the only one having these issues. Do not download until they fix.
Business response:
Sorry to hear you haven't received a response from support yet Tyler. We'll follow up on this for you and make sure you get some troubleshooting help. Thank you!
App closing automatically after opening
Business response:
Hey Anudeep, how quickly does the app close after opening? Do you have time to report an issue through Menu - Resource Center - Report Issue? If you don't have enough time to file that issue, please email us a screen capture video of the app closing at review@ringcentral.com to forward to the product team. Thank you!
Awful! the calls are poor quality, my video flips randomly, and my microphone sometimes just fails! DO NOT GET THIS APP!!! Zoom is better. 0/10
Business response:
Hi Nechama, when calls are poor quality are you on WiFi or 4G? Can you explain what you mean by video flips-- does the camera flip from front facing to back facing? Please reach out at review@ringcentral.com so we can take a deeper look into these issues. Thank you!
Worst app. It won't work properly. I am unable to get calls.
Business response:
Hey Venkata, we want to make sure you and use the app and receive your calls! Ensure you have calling activated on your mobile app: https://support.ringcentral.com/article/activate-ringcentral-app-phone-features.html/. If this doesn't solve the problem, please reach out at review@rigncentral.com and we'll help troubleshoot!
It's a great app. However, I have ALL the device notifications turned off because I only use it for outgoing calls as calls come through the office phone and yet my phone still rings every time there is a call. I don't get the banner notification but my phone vibrates and rings. I also can't turn the notifications of in the app itself because that will stop them for everyone on the account and we need to be notified in some way when people call.
The app will not accept when I sign in Cannot access my business line. I receive some incoming calls but cannot call out!
Business response:
Hey Sheila, we want to help! Can you send a screenshot of the error you are receiving to review@ringcentral.com with your account information and we can help troubleshoot? Thanks!
I despise this new app! The old one was just fine!
Business response:
Hey Jason, a lot of users find that customizable tabs helps cater their app experience to match the old app. Check it out here: http://ringcentr.al/customtabs. If you have any specific questions we can help you with, please reach out via email at review@ringcentral.com.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.