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Glip by RingCentral
About this business
I have CONSTANT connection issues with this app. Dropped calls. Poor quality. I use this for business and cannot afford to have these issues when dealing with clients. Totally unacceptable!
Business response:
Hi Michael, are you on WiFi or LTE when this is happening? Moving around, or working from a single location? We want to know more, please email us with your contact information, more details, and account information at review@ringcentral.com. Thank you, we'll be keeping an eye out for your email.
Hate that I am forced into this app from RC phone. None of the contacts carried over. RC phone is so much more intuitive and easy to use than this, please give it back
Business response:
Hello, your contacts should have carried over. Can you please email us at review@ringcentral.com with more details and your account information and we can help troubleshoot? Thank you!
I hate that this app changes my speaker quality for everything on my phone. I HATE it so much, I can't stand it.
Business response:
Hi Nichole, we want to know more about what you mean. Is the voice quality on phone calls impacted? Please email us with more details about this at review@ringcentral.com. Thank you.
Horrible app to use...
Business response:
Hi asif, we're sorry this has been your experience. We want to make sure you're getting the most out of the app. Please email us at review@ringcentral.com with any questions you have.
If you use wireless headsets, just good luck, this app has the most issues with bluetooth audio I've ever seen
Business response:
Hey Kevin, thank you for taking the time to leave this feedback. We're forwarding it on to the appropriate teams.
This app is quirky on performance and still has a subtle delay on phone calls. Any chance we can have autoresponders for texts? This is crazy and enough alone to use a different app, any updates on the delay too? Really disappointed using this. 😒
Business response:
Hi Erin, the text autoresponder is currently a feature request that we are looking into. You might find this KB on audio delay to be useful: https://support.ringcentral.com/article/10505-Call-Quality-Resolve-Choppy-Dropped-Delayed-Garbled-Calls-RingCentral.html. For troubleshooting, please reach out at review@ringcentral.com.
TERRIBLE app. I've gotten TWO calls when I'M OFFLINE ON THE WEEKEND. Accept calls as off SHOULD MEAN FOR ANY CALL WHAT SO EVER! I SHOULDN'T EVEN GET SPAM CALLS TO MY DIRECT NUMBER! Garbage app.
Business response:
Hi Ian, when Android OS DND (Do Not Disturb) is turned on and Call from is set to “Contact only / Favorite only / None”, there will be no sound / vibration notification for any incoming RingCentral calls / incoming video calls. If you try out this setting and still receive calls, please email us at review@ringcentral.com.
Set myself to NOT receive calls, yet they still send me a spam call on a Saturday.
I am at the point of contacting an Attorney because the customer service for this company is horrid. Last year, they almost doubled my billing with no notification, no changes to my service....just "We'll take your money and you'll like it!" I tried to get them to reverse the billing but NO ONE would even consider it. I've contacted them several times to move my billing from Annual to Monthly because I have no intention of moving forward with them. My account manager, Grace Grafaldio, has no desire to respond in any way. Now... read more
Business response:
Zeffrey, we want to take a look at this for you. Can you please email us with your account information and any open case numbers you have? Thank you, we'll be keeping an eye out for your email.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.