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Glip by RingCentral
About this business
After update I am not able to use it properly. Most pathetic app I had ever seen
Business response:
Hi Mohammad, what's not working after the update? We want to make sure you can get the most out of the app. Please email us at review@ringcentral.com with any questions you have.
No option here to see the call audio recordings?
Business response:
Hi Eugine, at the moment there is not a way to see call recordings on the mobile app, only on desktop: https://support.ringcentral.com/article/view-call-recordings-ringcentral-app.html
Very frustrating. Being told messages have been left and there none available. Called for help and instead of getting that I got someone who woukd help me because i couldn't answer a security question that i would never have used. Very unsatisfied.
Business response:
Hey Tom, what kind of messages? Voicemail, text, or IM? Sorry to hear you couldn't get help earlier, email us more details at review@ringcentral.com and we'll do what we can to help out.
After this last update the app does not ring on either my phone or laptop. This needs to be addressed asap.
Business response:
Hi Mario, we can help you review your settings and get the app ringing. Please email review@ringcentral.com with your account information.
This is terrible! I can't figure out how to make calls which is why I had RC Phone.
Updates is not installing.
Business response:
Hi Selvakumar, we want to help. Can you send screenshots of what is happening when you try to install to review@ringcentral.com and we will try our best to get you up and running!
My company uses this app and it's horrible. Calls are constantly dropped, all of us get notifications that the network is unstable, we can only use the app without Wi-Fi so our batteries drain, and I have even had hold music play while trying to talk with a client! All of us Uninstalled this app and are using Google voice to make business calls. Worthless app.
Business response:
We're sorry to see this Shawn. You definitely shouldn't be getting hold music in the middle of your calls. We hope you give the app a second chance, and if you ever need support, please email us at review@ringcentral.com and we'll help you out!
RC Phone was working great but this app is worst. Unable to Signin on both mobile and system
Business response:
Pavan, we want to help you get signed in to the new app! Please email us at review@ringcentral.com with your account information and screenshots of any errors you are receiving. Thank you.
I want the old app back!
Business response:
Bill, we want to understand what features you are missing & are wanting to see in the new app. Please email us at review@ringcentral.com and we can help streamline your use of the new app! You can also customize the app with your desired settings: http://ringcentr.al/customtabs
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.