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Glip by RingCentral
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I'm not able to receive call notification on my primary Mobile phone but instead I'm receiving it on my secondary phone which I don't carry with always.
Business response:
Hey Sam, check out this article on how to configure call notifications on mobile: https://support.ringcentral.com/app/users/mobile/configuring-notifications-sounds-ringcentral-mobile-app.html. If this doesn't help, you can always email us at review@ringcentral.com and we'll help troubleshoot.
RC phone was a great app. This one is terrible for calling. Tells me my connection isn't good for VoIP when it's working perfectly for everything else. Then I use ringout and the other party can hear me only about 50% of the time when it connects. Terrible terrible terrible. Why did you get rid of the rc phone app that actually worked?
Business response:
We want to help with the transition to the unified app, especially if you're experiencing new telephony issues. Can you please email us at review@ringcentral.com with your account information and details of when you are experiencing the issue? Thanks!
I am unable to use rc phone and it is always asking me to connect with glip but failed. Very harder to use now. Please make it easy
Business response:
Hi Muhammad, can you email a screenshot of the error you are getting to review@ringcentral.com with your account information, and we'll help troubleshoot. Thank you!
One of the worst products on the market. Use Skype instead. This app drains your battery within a few hours and the connectivity is lousy. You cannot share screens by simply right-clicking on a team member. The app says it has international dial in numbers and does not have a call in number from India. Do they not know that most large businesses have outsourced services to India?
Business response:
Hemant, while we're disappointed to see this, we want to thank you for taking the time to leave specific feedback. We've forwarded these items to our Product team.
No company
Business response:
Hey Matthew, if there's anything we can do to help please email us at review@ringcentral.com.
After the recent update, user reported that app is no longer ringing on incoming calls on their smartphones. Solution is for users to sign out and then sing back in into the app.
Business response:
Hey Dusan, sorry to hear about this. It sounds like the issue may have been solved, but if you still need assistance, please feel free to email us at review@ringcentral.com.
I love this app. But I had to uninstall and reinstall, only it won't let me reinstall it on my mobile. I can install other apps just fine. I freed up space and cleared caches and everything troubleshooting listed. Still no luck.
Business response:
Hi Aryn, what version are you on? If you're trying to install the latest version and still experiencing difficulties, please reach out to us with screenshots and your account information at review@ringcentral.com. Thanks!
Cant log in.. but im logged in, same account on a pc.. Edit: did nothing, but now can log in.. though now all calls must go to voicemail, I can't pick them up. If i try to pick up, it dumps the call.. 3cx here i come.
Business response:
We want to make sure you're able to log in, RustbeltRob classic. Please make sure you're following the log-in steps outlined here: https://support.ringcentral.com/article/log-in-ringcentral-app.html. If this doesn't work, please reach out to us with your account info at review@ringcentral.com & we will help troubleshoot!
Do you know this application is not showing all the contacts that was on RC phone. So it is possible to send message to recent chats. But cannot send to new chats. Also this app is asking for verification everytime when signed out. Make it work like RC phone.
Business response:
Hey Alfred, are you talking about the company contacts you had stored in the phone app? These should transfer over, please email us at review@ringcentral.com with your account information and we will help troubleshoot.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,192 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.