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Glip by RingCentral
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App closing automatically after opening
Business response:
Hey Anudeep, how quickly does the app close after opening? Do you have time to report an issue through Menu - Resource Center - Report Issue? If you don't have enough time to file that issue, please email us a screen capture video of the app closing at review@ringcentral.com to forward to the product team. Thank you!
Awful! the calls are poor quality, my video flips randomly, and my microphone sometimes just fails! DO NOT GET THIS APP!!! Zoom is better. 0/10
Business response:
Hi Nechama, when calls are poor quality are you on WiFi or 4G? Can you explain what you mean by video flips-- does the camera flip from front facing to back facing? Please reach out at review@ringcentral.com so we can take a deeper look into these issues. Thank you!
Worst app. It won't work properly. I am unable to get calls.
Business response:
Hey Venkata, we want to make sure you and use the app and receive your calls! Ensure you have calling activated on your mobile app: https://support.ringcentral.com/article/activate-ringcentral-app-phone-features.html/. If this doesn't solve the problem, please reach out at review@rigncentral.com and we'll help troubleshoot!
It's a great app. However, I have ALL the device notifications turned off because I only use it for outgoing calls as calls come through the office phone and yet my phone still rings every time there is a call. I don't get the banner notification but my phone vibrates and rings. I also can't turn the notifications of in the app itself because that will stop them for everyone on the account and we need to be notified in some way when people call.
The app will not accept when I sign in Cannot access my business line. I receive some incoming calls but cannot call out!
Business response:
Hey Sheila, we want to help! Can you send a screenshot of the error you are receiving to review@ringcentral.com with your account information and we can help troubleshoot? Thanks!
I despise this new app! The old one was just fine!
Business response:
Hey Jason, a lot of users find that customizable tabs helps cater their app experience to match the old app. Check it out here: http://ringcentr.al/customtabs. If you have any specific questions we can help you with, please reach out via email at review@ringcentral.com.
Even with my number removed and the app deleted, I am still reviewing company calls EVERY SINGLE TIME a customer calls. When I am off the clock...
Business response:
Hey Bryce, this doesn't sound right. We want to help review your setting and make sure you only get phone calls when you want them. Send us your account information to review@ringcentral.com and we'll help review your settings.
Really bad app. Old one worked OK this one is a nightmare. Drops calls frequently, lots of errors saying unstable internet connection even though my signal is strong. It's to the point when I receive a call on this app, I ignore it and call them back from my regular cell phone number, which kind of defeats the purpose of using Ring Central in the first place, at least for me. I recently renewed for a year (bad decision) going to have to reach out for a refund. It's simply unusable as is.
Business response:
Hey Mark, we want to know more about this. Were you on WiFi or LTE when this happened? Walking around? Let us know-- please send your contact information to review@ringcentral.com and we'll get in touch!
It's a great app. However, I have notifications turned off because I only use it for outgoing calls as calls come through the office phone and yet my phone still rings every time there is a call. I don't get the banner notification but my phone vibrates and rings.
Business response:
Hi Katelyn, you should be able to turn notifications all the way off. Check out this article to learn more: https://support.ringcentral.com/article/13098-RingCentral-App-Android-Customize-Notifications.html. If you're still having trouble, please email us screenshots of your settings at review@ringcentral.com and we'll help out!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.