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Glip by RingCentral
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After being a loyal customer for 10 years I canceled my fax service within one day of the annual renewal and I've been fighting for 3 months to get a refund
Business response:
Hi Scott, can you please email us at review@ringcentral.com with your account information and any open cases you have and we can follow up on your behalf? Thank you,
I been using this app for a while and it's was perfect, but since last year I'm facing one side communication issue, I tried several times to contact them, and they solved the issue but after a short time same started happening again.... This app isn't stable anymore... Sorry RC team.
Business response:
Hi Ali, we want to take a look into the communication issues you're experiencing. Please email us at review@ringcentral.com. Thank you! We'll be looking out for your email.
Worst app wastage of time
Business response:
We always want to know how we can improve David. Please email us at review@ringcentral.com with any feedback you have. Thanks!
Not user friendly. Voicemails all night long. 1 out of 10 calls is dropped or bad connection. Won't forward calls to my phone fast enough. Clients on the other end already are hanging up. App and phone ringing at different times and speeds so you don't know which one you are answering.
Business response:
Hey Brett, we want to get this addressed for you. We've looped in your account manager and they'll be reaching out to your implementation team to better streamline some settings.
app crashes in Oxigen OS 11.0.0.2.GM57AA. please help me out
Business response:
Hi Dinesh, please email us at review@ringcentral.com with your account information and screenshots of any errors you are receiving, and we'll connect you with the mobile app team. Thanks!
Have been billed for over a year now for a service that has never once worked. I've tried canceling several times, yet these thieves continue stealing from my credit card. The billing statements come to my email address, but when I try to log in to cancel the account, the app and web page claim that my email is not recognized. I'll be filing a report with the BBB and pursuing legal options. Do not give them your credit card information! There are far better options available.
Business response:
Hey Adam, this definitely isn't the experience we want you to have! Can you please email us at review@ringcentral.com with your account information and we'll do what we can to help. Thank you.
After update I am not able to use it properly. Most pathetic app I had ever seen
Business response:
Hi Mohammad, what's not working after the update? We want to make sure you can get the most out of the app. Please email us at review@ringcentral.com with any questions you have.
No option here to see the call audio recordings?
Business response:
Hi Eugine, at the moment there is not a way to see call recordings on the mobile app, only on desktop: https://support.ringcentral.com/article/view-call-recordings-ringcentral-app.html
Very frustrating. Being told messages have been left and there none available. Called for help and instead of getting that I got someone who woukd help me because i couldn't answer a security question that i would never have used. Very unsatisfied.
Business response:
Hey Tom, what kind of messages? Voicemail, text, or IM? Sorry to hear you couldn't get help earlier, email us more details at review@ringcentral.com and we'll do what we can to help out.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.