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Glip by RingCentral
About this business
Horrible! Too much space needed!
Business response:
Sorry to hear about your experience, but we'd like to help. Please reach out to us with the current configuration on your phone and we'll do our best to support you in troubleshooting. Review@RingCentral.com
Won't load, tried wifi, nope!! Now cant use the phone at all unless you download the app. Great job, cut off usage unless update is installed. CANT DOWNLOAD THE FRIGGIN UPDATE!!!!!!!!!
Business response:
Maurice, sorry to hear you're having issues with the app. We'd like to help, but will need a bit more information. Please reach out to us at Review@RingCentral.com.
Crashes every time I join a meeting. Useless app. Have to boot up a pc and use the slow version on there. App becomes unresponsive and a phone reboot is required Samsung s20 Ultra Android 10
Business response:
Michael, we'd like to help, as this sounds like an issue that Support should troubleshoot with you. Please reach out to us at Review@RingCentral.com and we'll look into this issue further.
Constantly tells me network issues but I can stream media while RC can't connect. Terrible interface.
Business response:
Hi Hannah, Could we have more details on the network issue? Are you connected via WIFI or LTE? I would like to learn more about those issues could you please contact me via arthur.ng@ringcentral.com?
The interface is really clunky. I have made the switch back to the RingCentral Phone app. Our firm can't use the messaging/fax features so it's frustrating to be forced to the messages portion of the app every time it's opened.
Business response:
Hi Scott, Thank you for your feedback, we have plans to include a customizable navigation bar so that you can hide messaging. Stay tuned. - Product Management.
You end up getting a warrant I give it no stars
Business response:
Josh, we're not clear of the issue you're having. Please feel free to get in touch at review@ringcentral.com if we can assist.
We implemented RC at our business with 20 employees. There has not been a single positive aspect. The service has been terrible, the conversion from our old phone system was terrible and we are still dealing with unresolved issues and call handling after 5 months. If I had to do over I would NEVER choose Ring Central.
Business response:
Hi Jason, we want to get you connected with someone who can help with your call handling issues. Please email us at review@ringcentral.com with your account information, and we'll make sure to have someone follow up!
My app says I need to update but it just spins and never downloads. Android app being discontinued? Update. I was finally able to download the new app but only after I connected to WiFi.
Business response:
EDIT: Great to hear, Allen! Please reach out if we can help further! Allen, most definitely not! We're sorry you're experiencing issues. If you haven't reached out to Support, we would recommend it so they can troubleshoot this issue for you. You are also welcome to reach out to us directly at Review@RingCentral.com.
The app takes up too much space and upgrades do too. I don't use/ need all the bells and whistles on all devices.
Business response:
Thanks for sharing your feedback. We're always working to improve and encourage you to reach out to us directly if we can assist further. Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.