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Glip by RingCentral
About this business
Horrible customer service, random price increases. I was literally on hold for 1 hour and 13 minutes before talking to someone!
Business response:
Sorry to hear! We'd like to learn more about your experience. Please reach out at Review@RingCentral.com
Cannot get this app to open on Android 11. Using the One+ 8T
Business response:
Sorry to hear about this! Can you please share details, screenshots, etc.? We'd like to help. Review@RingCentral.com
Poor call quality
Business response:
Hi Diana, check out this knowledge base article for some troubleshooting tips to improve call quality: https://support.ringcentral.com/article/VoIP-Connectivity-Issues.html. Hope this helps!
Freezes and crashes
Business response:
Wayne, Thanks for sharing this feedback. We'd like to help. Can you please provide us with more details at Review@RingCentral.com?
Can't send or receive text messages. No incoming calls as well
Business response:
Hey Al, this sounds like telephony is turned off on your app. Send us an email at review@ringcentral.com and we'll help troubleshoot!
Cannot login even after entering correct security code. It used to work, but then 1 day i t signed me out and won't let me log back in. EXTRA INFO in response to developer's reply: Nothing in my phone settings were changed from when RingCentral was working to when it stopped working.
Business response:
Can you email us at review@ringcentral.com with your account information and screenshots of the error you are receiving and we will help troubleshoot.
Too many emails, wants to change some of the native apps on my phone, and runs in background affecting my battery. Update- I had installed the wrong version.
Business response:
Hey Steve, we can help you set up your email notifications to receive less emails. Let us know! Email us at review@ringcentral.com.
Dreadful customer service overall, impossible to get someone who speaks and understands English to help with any issues and the app runs into problems and bugs often. Avoid the app and RingCentral as a whole and save yourself the headache of dealing with them.
Business response:
We're sorry this has been your experience. Our team is always working to improve. If we can help, please reach out at review@ringcentral.com.
This app is used in my medical organization... It calls people randomly within my org, when my phone's screen is off. Has happened four times.
Business response:
Sorry to hear about this, Kimberly. Can you please reach out to us directly, we'd like to troubleshoot this issue further. Review@RingCentral.com
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,375 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open at 9:00 a.m.