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Glip by RingCentral
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Please fix the app for the note 20, any text or multitasking that is done, freezes the app and forces me to restart the phone in order to rejoin the meetings.
Doesn't have an option for user to auto-mute mic when joining meetings. It seems that this used to be a feature back in 2018 and is now gone.
Cant do faxes like you expect and cancelling takes hours
Business response:
Sorry to hear you've been struggling. We'd be happy to help troubleshoot your fax issues. Or if you're still having issues with cancellation, please feel free to reach out. Review@RingCentral.com
Eats too many resources, even for a quad core laptop. Let me pin bottom bar and turn off the constant maximizing of the screen. Why can't you just auto refresh the app versus taking it entirely offline until an update button is hit. Not very used friendly.
Does a lot, but the UI/UX is confusing and unintuitive.
Business response:
Hi Daniel, Arthur from the product team here, I would love to learn more about your UI/UX experience with the app, could you please reach out to me at: arthur.ng@ringcentral.com? Thank you!
Waste of time. Makes it hard to cancel membership once you realize this app doesn't do everything you need. Just wants the money.
Business response:
Michelle, if you need assistance regarding cancellation, please reach out to us at review@ringcentral.com with your account information. Thank you!
I have to keep changing my name each time i join an new meeting as last name is not retained
Business response:
Hi Vijay, Would like to learn more about your issue - please email me at Arthur.ng@ringcentral.com Thank you!
Bluetooth audio has been fixed, but it is still not possible to answer or end calls using the call buttons on any Bluetooth device. The previous Ring Central Phone app worked perfectly on the same phone I'm using right now using the same Plantronics earpiece and Toyota hands free systems that I am still using to this day. So many nice features but they are not good if you can't safely take calls in your car due to an app that was forced on us that still doesn't work properly.
Business response:
Please reach out to us at Review@RingCentral.com. Our team looked into this issue but were unable to reproduce it. Please contact us with your use case and the equipment you're using and we'll dig a bit further. Thanks!
Support is pretty bad from these guys when things don't work. You spend alot of time wasting through their tier level tech support.
Business response:
J. SK, thanks for sharing this feedback. We'd like to hear more about your experience if you are open to sharing. Please shoot us an email with details at Review@RingCentral.com.
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Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
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Glip by RingCentral is closed now. It will open at 9:00 a.m.