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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Antonio got all my concerns taken care of. I was given a loaner truck to drive while my truck was being repaired ! The only problem was that the loaner truck was not cleaned up before I got it !
Business response:
We are happy to hear that Antonio was able to take care of all your concerns and that you had a truck to drive while yours was being repaired. We do take note of your feedback about the condition of the loaner vehicle, and we appreciate you sharing that with us. Keeping our vehicles clean and ready for customers is something we take seriously, and your comments help us do better. Thank you for taking the time to share your experience, Danny.
Santos Flores is the best, always professional and considerate taking care of any repairs or oil change needed! Repairs performed have generally been satisfactory
Business response:
We are glad to hear about your experience with Santos! It means a lot to know that his professionalism and care have made a positive impression during your visits for repairs and oil changes. We will be sure to pass along your kind words to him. Thank you for trusting Grand Prairie Ford with your vehicle, and we look forward to continuing to serve you.
I enjoy using this dealership! It is convenient and it has provided excellent service in their service department. My service advisor, Anthony Avalos is courteous and concerned with any issues I my car develops! I appreciate that! Thank you!
Business response:
We are glad to hear that your experiences with us have been so positive! It means a great deal to know that convenience and quality service continue to be a part of your visits. Anthony is a true asset to our team, and we will be sure to pass along your kind words to him. Thank you for taking the time to share your feedback, and we look forward to continuing to serve you and your vehicle!
Grand Prairie ford's service department is fantastic. Services were completed, and every effort was made to ensure my experience was excellent
Business response:
Thank you for sharing such kind words about your experience with our service department. It means a great deal to know that our team went above and beyond to make sure everything was handled well and that you left satisfied. We look forward to being here for you whenever you need us again.
Great service nice people comfortable couches to relax while you wait. Good coffee and they have my truck done in a timely manner
Business response:
Thank you immensely for sharing your experience with us! It means a great deal to hear that our team made you feel welcome and that the service on your truck was completed in a timely manner. We take pride in creating a comfortable environment for our customers, and we are glad the amenities helped make your wait more enjoyable. We look forward to seeing you again at Grand Prairie Ford!
Jon was the best person to work with! He was so kind and genuine! He made buying my first car so smooth and was encouraging through everything!
Business response:
We are grateful for such a wonderful review of your first car-buying experience! It means a great deal to us to hear that Jon made the process smooth and encouraging from start to finish. His kindness and genuine approach are exactly the qualities we value in our team, and we are so glad they made a difference during such an important milestone. Congratulations on your first car, and thank you for trusting us to be part of that moment!
Very accommodating walked me thru everything talked about upcoming service very polite I would recommend grand prairie Ford to anyone i know
Business response:
We are thrilled to hear about your experience with our team! It means a great deal to us that you felt well taken care of and that everything was communicated clearly, from your visit to your upcoming service needs. We truly appreciate your kind words and your willingness to recommend our service to others. We look forward to continuing to serve you!
Nelson ROCKS! He always takes excellent care of us and I can trust that my Bronco is tip top!
Business response:
We are overjoyed to hear about your experience with Nelson! It means a great deal to us that you have found someone you can trust to keep your Bronco running at its best. We will be sure to pass along your kind words — this is exactly the kind of relationship we strive to build with every customer who walks through our doors. Thank you for taking the time to share this, and we look forward to continuing to earn that trust for many miles to come.
I never felt pressure to buy. Salesman was very patient and previewing many trucks that I chose finally selecting the one I wanted. Worked very hard to meet my request which I was very happy with thank thank you Grand Prairie Ford. I will be back in the future.
Business response:
Thanks so much for sharing this wonderful feedback with us! It means a great deal to know that your experience was pressure-free and that our team took the time to walk you through so many options until you found exactly the right truck. That kind of patience and dedication to truly hearing what a customer wants is something we genuinely care about. We are thrilled that we were able to meet your expectations, and we look forward to welcoming you back when the time comes.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,224 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.