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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Good location, nice staff. Very attentive on a cold rainy day. Got the deal done.
Business response:
We sincerely value your positive feedback about our location and team members. It's wonderful to hear that our staff provided you with attentive service, especially during challenging weather conditions. We understand that purchasing decisions can be significant, and we're pleased that we could help you complete your transaction smoothly. Your recognition of our team's dedication means a great deal to all of us at Grand Prairie Ford.
As always. Excellent service from Grand Prairie Ford. My 4th purchase with this dealership. And I will return for my next purchase
Business response:
We sincerely value your continued trust and your wonderful feedback. It means so much to know that we have consistently delivered excellent service throughout your four purchases with us. Your loyalty as a longtime customer is truly appreciated, and we look forward to serving you again when you are ready for your next vehicle. Thank you for choosing us time and again.
Sales representative was excellent very nice guy and very helpful he got the job done so I can walk out with my vehicle well recommended seles person
Business response:
Thank you for the wonderful feedback about our sales representative! We're thrilled you had such a positive experience and could drive away with your vehicle. We appreciate your recommendation and for choosing Grand Prairie Ford.
Great customer service They were very attentive and helpful Professional and friendly staff Ok And excellent
Business response:
Thank you for your review! We're delighted to hear about your positive experience with our team. Your recognition of our attentive and helpful staff means so much to us. We truly value customers like you and your feedback motivates our entire team to continue delivering quality service.
Mr. Smith was very courteous, very attentive, very informative. I can say that he had a good coverage of all our questions and attention. I had a very good experience with Mr. Smith and I definitely would go back to him for other purchases.
Salesperson was great. Had deal in place. Finance guy blew the deal. Finance guy had attitude with a ptsd disabled veteran which busted the deal.
Business response:
We regret that the financing experience did not reflect the level of care we aim to provide. Every customer deserves to be treated with respect and understanding, and we take feedback like yours seriously. Please reach out to Maricela Vera at Mvera@grandprairieford.com to discuss your concerns directly so we can address them.
They gave me a fair price and worked with me. I felt like I got the best deal possible.
Business response:
Thank you for your positive feedback! We're thrilled you felt valued and received a fair deal. Your satisfaction means everything to us, and we appreciate you sharing your experience with Grand Prairie Ford.
Bought a 2025 king ranch and Raul helped with with the process, highly recommend working with him he was awesome!
Business response:
We're thrilled to hear about your wonderful experience with your new King Ranch! Raul will be delighted to know he provided such outstanding assistance. Your recommendation means the world to us. We hope you love your new vehicle and have many great adventures ahead!
Josué and Brenda were a great sales team. Both treated me with respect and as if we had all been friends for years. Brenda was able to get me the deal I wanted and was able to get me the amount I was asking for my trade. All in all it was a great experience.
Business response:
Thank you for the wonderful feedback! We're thrilled that Josué and Brenda made you feel welcomed and comfortable throughout the process. We're pleased they secured the deal you wanted and provided fair value for your trade-in. Your positive experience means the world to us, and we look forward to serving you again!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,097 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.