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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
First class AWESOME staff Nelson gives you every detail and more. Keep up the good work
Business response:
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our staff provided you with first-class service and that Nelson was able to give you all the details you needed and more. Your positive feedback means everything to us and motivates our entire team to continue delivering exceptional service. We truly appreciate customers like you who recognize the hard work and dedication our staff puts into making every visit a great experience.
Welcoming and hospitable Juan took me through the car buying process without the typical dealership pressure to buy. I feel like he fought for my interest
Business response:
We are delighted to hear about your positive experience! It's wonderful to know that Juan provided you with welcoming and hospitable service throughout your car buying process. We take great pride in ensuring our customers feel comfortable and supported without unnecessary pressure. Your feedback about Juan's dedication to fighting for your interests truly reflects our commitment to putting our customers first. We appreciate you taking the time to share your experience and are thrilled that we could make your car buying jour... read more
Had seen only prices and when was given the price was top a higher price. But was later honored the only price
Business response:
We are pleased to hear that we were able to honor the original pricing you had seen. We understand how important transparency in pricing is, and we appreciate your patience as we worked through the initial discrepancy. Your experience helps us ensure that our pricing communication remains clear and consistent for all our customers. Thank you for giving us the opportunity to make things right, and we're grateful for your business.
He is awesome. I will definitely go through him again What a great guy 5 starts
Business response:
Thank you for sharing such wonderful feedback! We're thrilled to hear about your positive experience and that you felt so well taken care of during your visit. Your kind words mean everything to us, and we're grateful for customers like you who take the time to share their experiences. We look forward to serving you again in the future and continuing to provide the exceptional service you deserve.
The best The best dealership I have ever been the best service department and sales
Business response:
We are delighted to hear about your exceptional experience with both our service department and sales team. Your recognition of our commitment to providing outstanding customer service truly means the world to us. It's wonderful to know that we've exceeded your expectations and earned your trust as the best dealership you've ever visited. We take great pride in delivering authentic, professional service that makes a real difference in our customers' experiences, and your feedback reinforces our dedication to maintaining thes... read more
I've been a customer of Grand Prairie Ford since 2013 and have always used GP Ford service department for maintenance & repairs on my trucks, so I've visited there multiple times. Kimiyah & Jose gave me the best & friendliest customer service that I've experienced in my 13 years as a Grand Prairie Ford customer. Kimiyah helped me with redeeming my Ford points towards the services I needed with a smile on her face. Kimiyah & Jose really made my day. These two employees deserve recognition for their hard work.
Business response:
Thank you for your wonderful feedback and for being such a loyal customer. Your continued trust means everything to us, and we are truly grateful for your dedication over the years. We are delighted to hear that Kimiyah and Jose provided you with exceptional service during your recent visit. Their commitment to delivering friendly, helpful customer service truly exemplifies the values we strive for every day. We will make sure they receive the recognition they deserve for making your experience so positive and for going abov... read more
Kimiyah answered all my questions and made sure i was well taken care of. Did good work on my truck and so far no more problems
Business response:
We deeply apprecite your wonderful feedback about your service experience with us. It's fantastic to hear that Kimiyah provided you with excellent customer service, answered all your questions thoroughly, and ensured you felt well taken care of throughout the process. We're thrilled that the work performed on your truck has resolved your concerns and that you haven't experienced any further problems. Your positive experience reflects our commitment to providing quality service and genuine care for each customer who trusts us... read more
I received excellent customer service Nelson was great. The made sure I understood everything about my service.
Business response:
We are absolutely thrilled to hear about your positive experience with us! It's wonderful to know that Nelson provided you with excellent customer service and took the time to ensure you understood everything about your service. We truly value customers like you who take the time to share their feedback. Your kind words about our team mean so much to us at Grand Prairie Ford. We strive to deliver exceptional service and clear communication with every interaction, and it sounds like we hit the mark during your visit. Thank yo... read more
I was met at my car for service drop-off very quickly. Kris listened well and explained things thoroughly.
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that you were greeted promptly at your vehicle and that our process made your service drop-off convenient and efficient. Your feedback about Kris's attentive listening and thorough explanations is greatly appreciated. We're proud to have team members who take the time to ensure our customers feel heard and well-informed throughout their service experience. Thank you for taking the time to share your experience.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,024 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.