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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.310,776 reviews
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MSHAWNMARSH's profile image
MSHAWNMARSH 
3 weeks ago

Fast, easy, and fair Max is my guy, second vehicle I have bought from him and the experience was amazing. Will be back and refer anyone looking to buy a vehicle to him 

Business response:

Thank you for sharing your wonderful experience with us. We are thrilled to hear that your vehicle purchase was quick, straightforward, and handled with fairness. It means so much to know that Max provided such exceptional service that you chose to return for your second vehicle purchase. Your trust in coming back to us and your willingness to recommend us to others looking for a vehicle truly makes our day. We appreciate customers like you who take the time to share their positive experiences, and we look forward to continu... read more

thurmanvickie45's profile image
thurmanvickie45 
3 weeks ago

Good customer service and quite knowledgeable. Done ?? ?? ?? Nobody rates a 5 except Jesus. 

Business response:

We are happy to hear about your positive experience with our team. Your recognition of our customer service and knowledgeable staff truly means a lot to us. We strive to provide helpful and informed assistance to every customer who visits us. Your feedback reinforces our commitment to maintaining high standards of service. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future. 

elf31800's profile image
elf31800 
3 weeks ago

Professional and positive. Friendly courteous and a clean atmosphere. And never talked down to me. 

Business response:

We greatly appreciate your positive feedback about your experience with us. It means so much to hear that our team provided you with professional service in a welcoming environment. We take pride in treating every customer with respect and courtesy, and we're delighted that this came through during your visit. Your kind words about our clean facility and approachable staff truly make our day. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience. 

shadranfranklin's profile image
shadranfranklin 
3 weeks ago

Staff was very nice, helpful and they were not pushy. I went in knowing what I wanted and they honored that 

Business response:

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our team provided you with such excellent service. It means so much to know that our staff made you feel comfortable throughout your visit by being welcoming and supportive without applying any pressure. We truly appreciate that you felt respected when you came in with clear expectations, and our team was able to work with you to meet your specific needs. Your feedback reinforces our commitment to creating a positive envir... read more

OSCELEST's profile image
OSCELEST 
3 weeks ago

Thank you DAVID for helping me find my new car. I really appreciate it Lindsey. 

Business response:

We are ecstatic to hear about your positive experience with our team! It's wonderful to know that David was able to help you find the perfect new vehicle and that our service made such a positive impression. We take great pride in helping our customers through their car-buying journey, and your feedback truly brightens our day. Thank you for choosing Grand Prairie Ford, and we hope you absolutely love your new car! 

hduggan2001's profile image
hduggan2001 
3 weeks ago

I had Joseph as a salesman and he did a fantastic job. He knew his tuff when it came to the vehicle and buying process. Everyone else we visited with was great as well 

Business response:

We are grateful for your wonderful feedback about your experience with our team. It's fantastic to hear that your salesperson demonstrated such strong knowledge about both the vehicle and the purchasing process. We take pride in ensuring our staff is well-informed and ready to help customers make confident decisions. Your positive comments about everyone you worked with at Grand Prairie Ford truly make our day. We appreciate you taking the time to share your experience and are thrilled that we could provide you with the exce... read more

Mayramayra574's profile image
Mayramayra574 
3 weeks ago

Excellent costumer service from Jackie, 2nd truck bought prom him, will recommend to family members . 

Business response:

We are pleased to hear about your wonderful experience with our customer service! It means so much to know that you've chosen to purchase your second truck with us and had such positive interactions. Your trust in returning to Grand Prairie Ford speaks volumes, and we truly appreciate customers like you who recognize quality service. Thank you for planning to share your experience with your family members - there's no better compliment than a recommendation from a satisfied customer! 

JPYLE's profile image
JPYLE 
3 weeks ago

Hassle free buying experience. We worked out everything over the phone and had the deal done same day. 

Business response:

We are overjoyed to hear about your smooth purchasing experience with us. It's wonderful to know that we could handle all the details over the phone and complete your deal the same day. Making the car buying process straightforward and convenient for our customers is exactly what we strive for at Grand Prairie Ford. We truly appreciate you taking the time to share your positive experience and are grateful for choosing us for your automotive needs. 

aeinbeck's profile image
aeinbeck 
3 weeks ago

Brenda was very helpful. I thought she was honest and direct. Her follow-up was very good. 

Business response:

We genuinely admire your kind words about your experience with us. It's wonderful to hear that you found our team member to be helpful and that her honest and direct approach made such a positive impression. We're particularly pleased that the follow-up service met your expectations. Your feedback reinforces our commitment to providing straightforward communication and excellent ongoing support. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience. 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 10,776 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.