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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Santos was great and the work performed was great I have nothing else to say
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that you received great service and that the work performed met your expectations. We truly appreciate your kind words and are glad everything went smoothly. We look forward to serving you again!
I had a tuneup on my car The service was great I will come back again
Business response:
Thank you for taking the time to share your experience with us! We are glad to hear that your tune-up went smoothly and that you were pleased with the level of service you received. It truly means a lot to know that our team made a positive impression. We look forward to welcoming you back the next time your vehicle needs attention. Your continued trust and support mean everything to us, and we will always strive to provide the same great experience you had during your visit!
Awesome service! Thank you! I don't have any more words, I had great experience. Thank you.
Business response:
Thank you for your wonderful feedback! It is truly heartwarming to hear that you had a great experience with us, and your kind words mean a great deal to our team. We appreciate you taking the time to share your thoughts, and we look forward to serving you again in the future!
Absolutely amazing experience. Literally the best auto buying experience I've ever had. Thank you so much.
Business response:
We are thrilled to hear that your experience with us was so memorable! Knowing that this stood out as the best auto buying experience you have ever had means a great deal to our team, and we are grateful that you took the time to share your kind words. We truly appreciate your trust, and we look forward to being here for you whenever you need us in the future. Thank you so much for your support!
Bradley took care of arrangements, kept me informed, very polite and cooperative . Bradley has excellent communication and is an asset to your dealership.
Business response:
Thank you for your review and for taking the time to share your experience with us! We are so pleased to hear that Bradley provided attentive, communicative, and courteous service throughout your visit. Keeping our customers informed and making the process as smooth as possible is something we genuinely care about, and it is wonderful to know that came through. We will absolutely pass along your kind words to Bradley and the rest of our team. Feedback like yours means a great deal to us, and we look forward to serving you ag... read more
Kimiyah, greeted me with a warm smile, which made me feel good and wanted at the dealership. She answered all my questions, provided me with the Lyft to get work, keep me in the loop on what was wrong with my vehicle and fixed all 3 recall issues. Also the guys that dropped off my vehicle were so nice. Everyone was very professional. I will be coming back to get work done.
Business response:
We are delighted to hear about your recent experience with us! It is wonderful to know that you felt welcomed and well taken care of throughout your visit. Receiving attentive service, staying informed about your vehicle's status, and having all three recall issues resolved in one visit is exactly the kind of experience we strive to provide for every customer. Thank you so much for taking the time to share your kind words about our team. We truly appreciate your trust in us, and we look forward to welcoming you back for any ... read more
Needed an oil change she made sure I was in and out in a reasonable amount of time. She was professional and prompt .
Business response:
We are grateful for your kind words and for you taking the time to share your experience! It is wonderful to hear that your oil change was handled efficiently and that you felt well taken care of from start to finish. Prompt, professional service is exactly what every visit should look like, and we are glad that was your experience.
inglés: “I had an excellent experience at the dealership, thanks to Brenda Rosas. She was professional, friendly, and very knowledgeable throughout the entire process. Brenda took the time to answer all my questions, made everything easy to understand, and helped me find the best option for my needs. Her outstanding customer service made the experience smooth and stress-free. I highly recommend working with Brenda Rosas!”
Business response:
I had a great experience at the dealership thanks to Brenda Rosas. She was professional, friendly, and extremely knowledgeable throughout the entire process. Brenda took the time to answer all of my questions, explained everything clearly, and helped me find the best option for my needs. Her excellent customer service made the whole experience easy and stress-free. I truly appreciate her help and would highly recommend Brenda Rosas to anyone looking for a smooth and enjoyable car-buying experience. ⭐⭐⭐⭐⭐
Perfect from beginning to end and communication was top notch. It was an absolute pleasure working with the GP Ford Service department
Business response:
Thank you for sharing such kind words about your recent experience with our service department! It is truly wonderful to hear that the entire process felt seamless from start to finish, and that our team's communication met your expectations. We take great pride in delivering a service experience that is both thorough and transparent, and your feedback affirms that our team is doing just that. We look forward to being your go-to service destination for many visits to come!
Grand Prairie Ford has a 4.3 star rating with 11,527 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.