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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.310,439 reviews
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Jorge Estevane's profile image
Jorge Estevane 
4 weeks ago

Very professional, knowledgeable and glad they were willing to work with us. Thank you so much. 

Business response:

We are utterly delighted to hear about your positive experience with our team. Your kind words about our professional approach and knowledgeable staff truly mean a lot to us. We understand that finding a dealership willing to collaborate and meet your needs is important, and we're thrilled that we could provide that level of service for you. At Grand Prairie Ford, we strive to make every customer feel valued and supported throughout their experience. Your feedback reinforces our commitment to maintaining these high standards... read more

Gary63's profile image
a month ago

Brenda along with John Poe did an excellent job. No pressure to Buy and answered all my question with an easy going attitude 

Business response:

We are thrilled to hear about your positive experience with our team. We're pleased that all your questions were thoroughly addressed without any pressure during your time with us. Your feedback about the professional yet easy-going attitude of our staff means a great deal to us. Thank you for taking the time to share your experience - we truly appreciate you. 

gacarranz10's profile image
gacarranz10 
a month ago

Great team, I have now purchased 5 new vehicles from this dealership and will continue to do so again when the time is right. 

Business response:

Thank you for sharing your wonderful experience with our team. We are thrilled to hear that you have chosen us for five vehicle purchases and truly appreciate your continued trust. Your loyalty means everything to us, and we are honored to be your go-to choice for your automotive needs. We look forward to serving you again whenever you are ready for your next vehicle purchase. 

TROYMONTGOMERY12's profile image
TROYMONTGOMERY12 
a month ago

Ryan Wickham provided excellent customer service, as well as Karla. Thank you for taking good care of me!!! 

Business response:

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you received such outstanding service from our team members. It means so much to know that you felt well taken care of throughout your visit. Your kind words truly highlight the dedication our staff has to providing exceptional customer experiences. We appreciate you taking the time to recognize the excellent support you received, and we look forward to continuing to serve you in the future! 

Purple851851's profile image
Purple851851 
a month ago

Great service and a great experience The effort Joey and the finance team made to get me into the truck was fantastic. Very appreciative 

Business response:

We are excited to hear about your wonderful experience with us! Your appreciation for the outstanding service you received really means a lot to our team. We understand how important it is to have dedicated professionals who go above and beyond to help customers find the right vehicle solution. The hard work and commitment our service and finance teams put into making your truck purchase smooth and successful reflects our dedication to providing exceptional customer experiences. Thank you for taking the time to share your po... read more

Jmota821@icloud.com's profile image
Jmota821@icloud.com 
a month ago

Hello to the head office of Grand Prairie Ford I like to thank you for having a great person like Sebastian Ruiz to help your customers the way he does with great professionalism Great job Mr Ruiz Thank you very much my God Bless you Amen 

Business response:

Thank you for taking the time to share your wonderful experience with us. We are truly grateful for your kind words about the exceptional professionalism you received during your visit. It means so much to hear that you felt well taken care of and supported throughout your experience with us. Your recognition of outstanding service reflects the high standards we strive to maintain for every customer. We deeply appreciate customers like you who acknowledge the dedication our team brings to their work each day. Your positive f... read more

Mohsin's profile image
a month ago

We bought 2 cars from Danny, awesome person to work with. He definitely went out of his way to show us the things and the process. Definitely recommend him when visiting here. 

Business response:

We are elated to hear about your wonderful experience purchasing two vehicles with us! It sounds like our team member truly made a positive impression by taking the time to thoroughly walk you through everything and ensure you felt comfortable with the entire process. We genuinely appreciate customers like you who recognize when our staff goes above and beyond to provide exceptional service. Your recommendation means the world to us at Grand Prairie Ford, and we're thrilled that you had such a great experience. Thank you for... read more

ranferikserrano90's profile image
ranferikserrano90 
a month ago

Excellent customer service I cannot wait to buy the next vehicle from there for my daughter 

Business response:

We are ecstatic to hear about your wonderful experience with our customer service team. It truly means the world to us when customers feel valued and well-cared for during their visit. Your trust in returning to Grand Prairie Ford for your daughter's future vehicle purchase shows the kind of lasting relationship we strive to build with every family we serve. We look forward to helping you find the perfect vehicle for her when the time comes and continuing to provide the same exceptional service that exceeded your expectation... read more

kayleekolesar's profile image
kayleekolesar 
a month ago

They were very welcoming. Walked me through everything so I understood what I was signing and was very helpful! 

Business response:

We are delighted to hear about your positive experience with our team. It's wonderful to know that you felt welcomed from the moment you arrived and that our staff took the time to walk you through each step of the process. We understand how important it is for our customers to feel confident and informed about what they're signing, and we're pleased that our team was able to provide that clarity for you. Your feedback about our helpful approach means a great deal to us at Grand Prairie Ford. We truly appreciate you taking t... read more

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 10,439 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.