This profile has been claimed by the business owner or representative.
Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Everyone was great from the beginning start of the purchase to finance to the final make ready to delivery
Business response:
Thank you for your wonderful feedback! We're thrilled that our team provided excellent service from purchase through financing to delivery. We appreciate you sharing your positive experience and look forward to serving you again at Grand Prairie Ford.
Was really easy to work with. He made the whole process simple. He has great communication.
Business response:
We are pleased to hear about your wonderful experience with our team. Your feedback about how straightforward we made everything means so much to us. It sounds like our communication really helped throughout your visit, and that's exactly what we strive for at Grand Prairie Ford. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
All right Best car buying experience ice had in a while Erick was excellent and Braylon was awesome also
Business response:
We genuinely appreciate your feedback about having such a positive car buying experience with us. It's wonderful to hear that your time with us exceeded your expectations and that our team made the process smooth and enjoyable for you. Erick and Braylon will be thrilled to know their dedication and service made such a meaningful impact on your visit. We take pride in our team's commitment to providing outstanding customer care, and your kind words truly highlight their efforts. Thank you for choosing us for your automotive n... read more
IT was good experience buying the truck the help was good the people that help us very good
Business response:
We are grateful that you had such a positive experience purchasing your truck with us. It means so much to hear that our team provided excellent assistance throughout your buying process. We truly appreciate you taking the time to share your feedback about the helpful service you received. Thank you for choosing Grand Prairie Ford for your vehicle needs.
I don’t know who Brandon is to rate. The dealership is like most dealerships. Everything was fine but they are real hung up on their surveys and encourage you to give all 5’s. So I’m not sure what the point of the survey is.
Business response:
We acknowledge your feedback and appreciate you taking the time to share your experience with us. We understand your confusion about the survey process and value your honest perspective on how we handle feedback collection. We recognize that authentic feedback is most valuable when it reflects genuine experiences. We strive to provide a straightforward and transparent service experience, and your input helps us better understand how we can improve our approach to gathering customer insights. To discuss this further, please c... read more
Great experience. Easy to work with. Joey pacheco was great explaining and showing us the truck.
Business response:
We are utterly delighted to hear about your wonderful experience with us. It's fantastic to know that working with our team was straightforward and hassle-free for you. We're especially pleased that you found the explanation and demonstration of the truck to be thorough and helpful. Your kind words about our team member's expertise in guiding you through the process mean so much to us. Thank you for taking the time to share your positive experience - it truly makes our day to know we exceeded your expectations.
So helpful, and great at what she does. Made my truck purchase process so easy for me.
Business response:
We are honored to hear about your wonderful experience with your truck purchase. It sounds like our team member made the entire process smooth and straightforward for you. We take great pride in having knowledgeable staff who can guide customers through their vehicle purchase with expertise and care. Thank you for choosing Grand Prairie Ford and for taking the time to share your positive feedback about the exceptional service you received.
It was a very stress free experience! He is the best car salesman I have ever dealt with.
Business response:
We are absolutely thrilled to hear about your wonderful experience with us! Creating a stress-free environment for our customers is exactly what we strive for, and it sounds like we hit the mark perfectly. Your kind words about our team member mean the world to us - having exceptional people who genuinely care about helping customers find the right vehicle makes all the difference. Thank you for taking the time to share your positive experience. We truly appreciate your business and look forward to serving you again in the f... read more
Great Customer service ! ! Was welcomed when walked in with my husband, the seller did he’s best to get me into my New Bronco 2025!! Thank you!!
Business response:
We are honored to hear about your wonderful experience! Your kind words about the exceptional customer service mean so much to us. We're thrilled that you felt welcomed from the moment you and your husband walked through our doors. It's fantastic to know that our sales team worked diligently to help you get into your new 2025 Bronco. We truly appreciate you taking the time to share your positive experience and congratulations on your new vehicle!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,097 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.