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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I set up an appointment for an oil change. I am impressed with the Excellent customer service I received from Grand Prairie ford. I worked with Kimiyah and she did a fantastic job. I am definitely going back in the future to service my vehicle.
Business response:
Thank you for your review and for choosing Grand Prairie Ford for your vehicle's oil change! We are thrilled to hear that you had such a positive experience, and it is wonderful to know that Kimiyah provided you with fantastic service. She is a valued member of our team, and we will be sure to pass along your kind words.
It was a good experience, easy to book appointment and easy process to go and check in, I like the service.
Business response:
We are glad to hear that your experience was smooth and enjoyable from start to finish! It is great to know that the appointment booking process and check-in were easy and convenient for you. Thank you for taking the time to share your feedback, and we look forward to serving you again at Grand Prairie Ford!
Excellent service I had good customer service. Santos was knowledgeable courteous excellent service. I had good customer service. Santos was knowledgeable courteous excellent service. Grand Prairie Ford needs to acknowledge their service guys that give out good customer service.
Business response:
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I drive an hour and I have my vehicles worked on. That's there says a lot!
Business response:
We genuinely admire your dedication and loyalty! Knowing that you make an hour-long drive to have your vehicles serviced here truly means the world to us. That kind of trust is something we never take for granted, and we are committed to continuing to provide the quality of service that makes that journey worthwhile. We look forward to seeing you on your next visit!
Brett has earned my business again with the fast service. Thank you for taking care of my Bronco.
Business response:
We sincerely value your kind words and are so glad to hear that you had a great experience with us! Fast, reliable service is something we truly strive for, and it is wonderful to know that came through during your visit. Thank you for trusting us with your Bronco, and we look forward to continuing to earn your business for years to come!
Santos was great and the work performed was great I have nothing else to say
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that you received great service and that the work performed met your expectations. We truly appreciate your kind words and are glad everything went smoothly. We look forward to serving you again!
I had a tuneup on my car The service was great I will come back again
Business response:
Thank you for taking the time to share your experience with us! We are glad to hear that your tune-up went smoothly and that you were pleased with the level of service you received. It truly means a lot to know that our team made a positive impression. We look forward to welcoming you back the next time your vehicle needs attention. Your continued trust and support mean everything to us, and we will always strive to provide the same great experience you had during your visit!
Absolutely amazing experience. Literally the best auto buying experience I've ever had. Thank you so much.
Business response:
We are thrilled to hear that your experience with us was so memorable! Knowing that this stood out as the best auto buying experience you have ever had means a great deal to our team, and we are grateful that you took the time to share your kind words. We truly appreciate your trust, and we look forward to being here for you whenever you need us in the future. Thank you so much for your support!
Kimiyah, greeted me with a warm smile, which made me feel good and wanted at the dealership. She answered all my questions, provided me with the Lyft to get work, keep me in the loop on what was wrong with my vehicle and fixed all 3 recall issues. Also the guys that dropped off my vehicle were so nice. Everyone was very professional. I will be coming back to get work done.
Business response:
We are delighted to hear about your recent experience with us! It is wonderful to know that you felt welcomed and well taken care of throughout your visit. Receiving attentive service, staying informed about your vehicle's status, and having all three recall issues resolved in one visit is exactly the kind of experience we strive to provide for every customer. Thank you so much for taking the time to share your kind words about our team. We truly appreciate your trust in us, and we look forward to welcoming you back for any ... read more
Grand Prairie Ford has a 4.3 star rating with 11,416 reviews.
Grand Prairie Ford is closed now. It will open at 7:00 a.m.