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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,527 reviews
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robertdudley79's profile image
robertdudley79 
4 months ago

Great people got me in and out quickly I will be back I will tell my friends 

Business response:

We are grateful for your kind words and for taking the time to share your experience! It is wonderful to hear that our team made your visit smooth and efficient. We truly value customers like you, and we look forward to welcoming you back. We appreciate you spreading the word to your friends! 

JOSELIO.IBOA's profile image
JOSELIO.IBOA 
4 months ago

Highly recommended Santos always goes above and beyond, his the reason I keep returning. Very professional 

Business response:

We are overjoyed to hear about your wonderful experience! Santos truly embodies what we strive for in every customer interaction, and it is fantastic to know that his professionalism and dedication have made such a lasting impression on you. 

Glazing555's profile image
Glazing555 
4 months ago

Clean, knowledgeable and friendly service. They had my Bronco serviced and back in record time 

Business response:

We are thrilled to hear about your recent experience with us! It means a great deal to know that our team delivered knowledgeable, friendly service in a clean environment, and that your Bronco was taken care of quickly and efficiently. We truly appreciate you taking the time to share your feedback, and we look forward to being your trusted service destination for your Bronco and any future needs. Thank you for choosing Grand Prairie Ford! 

ELCAGUENO1's profile image
ELCAGUENO1 
4 months ago

Great communication with the staff Keep me updated with the status and availability of the vehicle. 

Business response:

Thank you for sharing your experience with us! It is wonderful to hear that our team kept you informed and updated throughout the process. Clear and consistent communication is something we truly value, and we are glad it made a positive difference for you. We look forward to assisting you again! 

josephbarton063's profile image
josephbarton063 
4 months ago

I set up an appointment for an oil change. I am impressed with the Excellent customer service I received from Grand Prairie ford. I worked with Kimiyah and she did a fantastic job. I am definitely going back in the future to service my vehicle. 

Business response:

Thank you for your review and for choosing Grand Prairie Ford for your vehicle's oil change! We are thrilled to hear that you had such a positive experience, and it is wonderful to know that Kimiyah provided you with fantastic service. She is a valued member of our team, and we will be sure to pass along your kind words. 

choudharijaved2013's profile image
choudharijaved2013 
4 months ago

It was a good experience, easy to book appointment and easy process to go and check in, I like the service. 

Business response:

We are glad to hear that your experience was smooth and enjoyable from start to finish! It is great to know that the appointment booking process and check-in were easy and convenient for you. Thank you for taking the time to share your feedback, and we look forward to serving you again at Grand Prairie Ford! 

leticia.flores85's profile image
leticia.flores85 
4 months ago

Excellent service I had good customer service. Santos was knowledgeable courteous excellent service. I had good customer service. Santos was knowledgeable courteous excellent service. Grand Prairie Ford needs to acknowledge their service guys that give out good customer service. 

Business response:

I verify this email 

Berunge's profile image
Berunge 
4 months ago

I drive an hour and I have my vehicles worked on. That's there says a lot! 

Business response:

We genuinely admire your dedication and loyalty! Knowing that you make an hour-long drive to have your vehicles serviced here truly means the world to us. That kind of trust is something we never take for granted, and we are committed to continuing to provide the quality of service that makes that journey worthwhile. We look forward to seeing you on your next visit! 

Kingb6455's profile image
Kingb6455 
4 months ago

Brett has earned my business again with the fast service. Thank you for taking care of my Bronco. 

Business response:

We sincerely value your kind words and are so glad to hear that you had a great experience with us! Fast, reliable service is something we truly strive for, and it is wonderful to know that came through during your visit. Thank you for trusting us with your Bronco, and we look forward to continuing to earn your business for years to come! 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,527 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.