This profile has been claimed by the business owner or representative.
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Relatively straightforward, good selection of options and plenty of knowledge to explain the current inventory. Quick response and follow up my salesman throughout the process.
Business response:
We are happy to hear about your positive experience with our team. It's wonderful that you found the process straightforward and appreciated having a good variety of vehicles to choose from. We're pleased that our staff was able to share their expertise about our current inventory and that your sales representative was responsive with timely follow-up throughout your visit. Your feedback about the knowledge and service you received means a great deal to us at Grand Prairie Ford. We appreciate you taking the time to share you... read more
I worked with Brenda from the moment I first called by phone through my in-person visit, test-drive, negotiations all the way to purchase. She was a fair, no-nonsense, experienced saleswoman and I would work with her again or recommend her in a heartbeat. As a female buying a car for myself, Brenda put me right as ease, and we had no-hassle, no-pressure conversations that appealed to my logic and reason. I’ve never enjoyed, and in fact have always dreaded, car shopping, but yesterday’s experience redefined that for me.
Business response:
We are thrilled to hear about your outstanding experience with our team. It sounds like you received exactly the kind of respectful and straightforward service that makes car buying enjoyable rather than stressful. Having someone who understands your needs and creates a comfortable, pressure-free environment clearly made all the difference in transforming your perspective on vehicle shopping. Your feedback about receiving fair treatment and logical conversations throughout the entire process from initial contact to final pur... read more
Ana was very knowledgeable and had a great attitude and went and above and beyond to make sure the car had what I needed and made the process smooth.
Business response:
We are absolutely thrilled to hear about your wonderful experience with us. It sounds like Ana provided exceptional service by demonstrating her expertise and maintaining such a positive demeanor throughout your visit. We're pleased that she took extra steps to ensure your vehicle met all your requirements and that the entire process went seamlessly for you. Your feedback about the outstanding care you received means so much to our team. We truly appreciate you taking the time to share your experience and look forward to ser... read more
My sales guy Cole did a great job and was patient throughout the entire process.
Business response:
We sincerely value your positive feedback about your experience with us. It's wonderful to hear that your sales representative provided excellent service and showed patience throughout your entire purchasing process. Having team members who take the time to guide customers carefully through each step is something we truly pride ourselves on at Grand Prairie Ford. Your recognition of this dedication means a great deal to our team and motivates us to continue delivering the same level of attentive service to all our customers.
The people we dealt with were nice and attentive. Overall, it was a positive experience and environment.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your feedback about our staff being kind and focused on your needs truly means the world to us. Creating a welcoming atmosphere where every customer feels valued is something we strive for every day, and knowing that we succeeded in providing you with such a great visit makes our efforts worthwhile. We genuinely appreciate you taking the time to share your thoughts and look forward to continuing to serve you with the same level of care in the f... read more
Had a great experience shopping with the help of Jospeh making out time there been better.
Business response:
We are overjoyed to hear about your wonderful shopping experience with us! It's fantastic to know that Joseph provided such helpful assistance during your visit and made your time with us even more enjoyable. We truly value customers like you who take the time to share their positive experiences. Your feedback means so much to our team, and we look forward to continuing to provide you with excellent service in the future.
I only interacted with my saleman Joseph Nevarez on my purchase. Please give him a 5 star review since his name is not listed in this rating system. .
Business response:
Thank you for your review and for taking the time to recognize Joseph's exceptional service during your vehicle purchase. We truly appreciate customers like you who acknowledge the dedicated efforts of our team members. Your feedback about Joseph's outstanding performance means a great deal to us and helps us recognize the quality service our staff provides. We're thrilled that your experience with Joseph exceeded your expectations, and we'll be sure to share your kind words with him directly.
Very pleasant, professional, and knowledgeable Everything was easy, smooth, and enjoyable Delarship had answers to all my questions
Business response:
We are thrilled to hear about your wonderful experience. Your feedback about our team being pleasant, professional, and knowledgeable truly means the world to us. We take great pride in making every visit easy, smooth, and enjoyable for our customers, and we're delighted that we were able to provide thorough answers to all your questions. Thank you for taking the time to share your positive experience with us.
Compassion Anna was very kind and compassionate. A remarkable lady Anna is top top tier
Business response:
We are absolutely thrilled to hear about your wonderful experience with Anna. Your kind words about her compassionate nature truly mean the world to us at Grand Prairie Ford. It's heartwarming to know that Anna's exceptional care and kindness made such a positive impression during your visit. We're proud to have team members like Anna who go above and beyond to provide outstanding service. Thank you for taking the time to share your experience and for recognizing her dedication to treating every customer with genuine compass... read more
Grand Prairie Ford has a 4.3 star rating with 11,088 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.