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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great service nice people comfortable couches to relax while you wait. Good coffee and they have my truck done in a timely manner
Business response:
Thank you immensely for sharing your experience with us! It means a great deal to hear that our team made you feel welcome and that the service on your truck was completed in a timely manner. We take pride in creating a comfortable environment for our customers, and we are glad the amenities helped make your wait more enjoyable. We look forward to seeing you again at Grand Prairie Ford!
Jon was the best person to work with! He was so kind and genuine! He made buying my first car so smooth and was encouraging through everything!
Business response:
We are grateful for such a wonderful review of your first car-buying experience! It means a great deal to us to hear that Jon made the process smooth and encouraging from start to finish. His kindness and genuine approach are exactly the qualities we value in our team, and we are so glad they made a difference during such an important milestone. Congratulations on your first car, and thank you for trusting us to be part of that moment!
Very accommodating walked me thru everything talked about upcoming service very polite I would recommend grand prairie Ford to anyone i know
Business response:
We are thrilled to hear about your experience with our team! It means a great deal to us that you felt well taken care of and that everything was communicated clearly, from your visit to your upcoming service needs. We truly appreciate your kind words and your willingness to recommend our service to others. We look forward to continuing to serve you!
Nelson ROCKS! He always takes excellent care of us and I can trust that my Bronco is tip top!
Business response:
We are overjoyed to hear about your experience with Nelson! It means a great deal to us that you have found someone you can trust to keep your Bronco running at its best. We will be sure to pass along your kind words — this is exactly the kind of relationship we strive to build with every customer who walks through our doors. Thank you for taking the time to share this, and we look forward to continuing to earn that trust for many miles to come.
I never felt pressure to buy. Salesman was very patient and previewing many trucks that I chose finally selecting the one I wanted. Worked very hard to meet my request which I was very happy with thank thank you Grand Prairie Ford. I will be back in the future.
Business response:
Thanks so much for sharing this wonderful feedback with us! It means a great deal to know that your experience was pressure-free and that our team took the time to walk you through so many options until you found exactly the right truck. That kind of patience and dedication to truly hearing what a customer wants is something we genuinely care about. We are thrilled that we were able to meet your expectations, and we look forward to welcoming you back when the time comes.
Seemless experience no hassle fast and smooth experience, santos let me know when it was read. was in and out
Business response:
We are thrilled to hear that your visit was fast, smooth, and hassle-free — that is exactly the kind of experience we strive to provide every customer who walks through our doors. It is wonderful to know that Santos took great care of you and kept things moving efficiently. We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back whenever you need us.
Santos communicated clearly and kept me aware of changes in service as they happened- he did not push unwanted service and respected my requests.
Business response:
Thank you for your wonderful feedback! It is truly great to hear that your service experience was handled with clear communication and genuine respect for your preferences. That kind of attentive, pressure-free service is exactly what we strive to provide every customer who walks through our doors. We will be sure to pass along your kind words. We appreciate you taking the time to share your experience and look forward to serving you again in the future!
Kimiyah checked on me frequently to make sure I was doing okay. Very nice and helpful
Business response:
We are overjoyed to hear about your experience with Kimiyah! It is wonderful to know that her attentiveness and genuine care made such a positive impression during your visit. We are proud to have team members who go the extra mile to ensure our customers feel comfortable and supported throughout the process. Thank you for taking the time to share your kind words, and we look forward to welcoming you back in the future!
Great customer service! Nelson was great, very knowledgeable and very customer service oriented. He was training a very pleasant young man while taking care of me.
Business response:
We are delighted to hear about your wonderful experience with us, Jesse! It is truly rewarding to know that Nelson's knowledge and dedication to customer service made such a positive impression on you. The fact that he was also mentoring a new team member while ensuring you received excellent care speaks volumes about the kind of people we have here at Grand Prairie Ford. We will be sure to pass along your kind words to Nelson and the team. Feedback like yours inspires us to continue delivering the high standard of service o... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,416 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.