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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very attentive to my needs and wants. Helped to get my payments lowered. Super friendly!!
Business response:
Thank you for your review! We are overjoyed to hear that our team was attentive to your needs and was able to help make your payments work for you. That is exactly the kind of experience we strive to provide for every customer. It means a great deal to know that you left feeling heard and well taken care of. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future!
Antonio is very personable and responsive to keep me informed on the status of my vehicle. Does everything he can to make sure the inconvenience of not having your vehicle is minimized as much as possible.
Business response:
Thanks so much for sharing this wonderful feedback! It is truly great to hear that your experience was a positive one, and that you felt well-informed and supported throughout the process. Knowing that the effort to minimize any inconvenience made a real difference to you means a great deal to our team. We are proud to have dedicated team members who genuinely care about providing attentive, thoughtful service. We appreciate you taking the time to recognize that commitment, and we look forward to being here for you whenever ... read more
Grand Prairie Ford has ALWAYS took Care of me and that's why I keep coming back
Business response:
Thank you for sharing such kind words! It truly means a great deal to know that you have had consistently positive experiences with us. Loyal customers like you are the heart of what we do, and your continued trust is something we never take for granted. We look forward to continuing to take care of you for many more visits to come!
It was very quick, efficient and I was very pleased I will be bringing my vehicle back to GP Ford
Business response:
Thank you for taking the time to share your experience, Mark! We are thrilled to hear that your visit was quick and efficient — that is exactly the level of service we strive to provide every time. We truly value your kind words and your trust in us. We look forward to welcoming you back for your next visit. It means a great deal to know you will be returning, and we will do our best to make every experience just as smooth and enjoyable!
Great service He was fast and very friendly Customer service was great and he kept me informed of the progress
Business response:
We are glad to hear that your experience with us was such a positive one! It is always wonderful to know that our team delivered fast, friendly service while keeping you informed every step of the way — that is exactly the kind of experience we strive to provide for every customer. Thank you for taking the time to share your feedback. We truly appreciate your kind words and look forward to serving you again in the future!
“Great experience! The staff was friendly, professional, and got my oil change done quickly. They explained everything clearly and didn’t pressure me into unnecessary services. My car was ready on time, and the whole process was smooth. I’ll definitely be coming back and would recommend them to others. Nelson and his trainee Aaron were amazing .
Business response:
We are elated to hear about your recent visit and the wonderful experience you had with us! It is always gratifying to know that our team delivered friendly, professional service while keeping the process smooth and pressure-free — that is exactly the kind of experience we strive to provide every time. Thank you for taking the time to recognize Nelson and his trainee Aaron by name; we will be sure to pass along your kind words. Your recommendation means the world to us, and we look forward to welcoming you back for your next... read more
I've already posted that review. The experience and review is already on Google. Thank you!
Business response:
Thank you for your feedback! We truly appreciate you taking the time to share your experience, both here and on Google. It means a great deal to us that you went out of your way to spread the word, and we are grateful for your continued support.
Santos is very personable and easy to work with! I will definitely work with Santos again!
Business response:
We are thrilled to hear about your wonderful experience working with Santos! It is always great to know that our team members are making a positive impression through their personable approach and dedication to making the process as smooth as possible. We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back the next time you need assistance. Your kind words mean a great deal to our team!
Exceptional, I would not have gotten what I needed at a different dealer or if my service writer didn't explicitly listen to my concerns and specific situation and address it promptly while communicating excellently with the technicians and giving me transparent updates and pricing. I didn't even hear back from other local dealers until today. I was stuck in Dallas broken down after a work trip and Cameron helped me get home quickly and safely. The repairs were done quickly and correctly the first time and I didn't have any ... read more
Business response:
Thank you so much for sharing your experience, Lance! It is truly wonderful to hear that you received the attentive, transparent, and efficient service you deserved — especially during such a stressful situation. Being stranded far from home after a work trip is never easy, and we are glad our team was able to get you back on the road quickly and safely with repairs done right the first time. We take great pride in clear communication, honest pricing, and genuinely listening to each customer's unique situation. Reviews like ... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,224 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.