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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I am totally satisfied with the service and Santos. I have dealt with him every time I have had my truck serviced.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback about the exceptional service you've received. It's wonderful to know that you've consistently had such great experiences with your truck service. We're grateful for your continued trust in our team and look forward to providing you with the same level of excellent service for many years to come.
Easy to make an appointment for my oil change and they always provide a courtesy ride to/from work!
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that scheduling your oil change was convenient and that our courtesy ride service has been helpful in getting you to and from work. Your feedback means a great deal to us at Grand Prairie Ford, and we truly appreciate you taking the time to share your experience. We look forward to continuing to provide you with the same level of excellent service for all your future automotive needs.
I was satisfied with my experience overall. Nelson provided excellent customer service and communicated with me regarding issues with my car.
Business response:
We are absolutely thrilled to hear about your positive experience! Your satisfaction means everything to us, and we're delighted that you found the overall service to meet your expectations. Nelson's excellent customer service and clear communication regarding your vehicle's needs truly reflects our commitment to providing authentic, professional care for every customer. We appreciate you taking the time to share your feedback and look forward to continuing to serve you in the future.
Excellent service fast and prompt No problems at, all in and out fast Will use anytime I need.
Business response:
Thank you for your review and for taking the time to share your positive experience. We are honored to know that our service met your expectations with fast and prompt assistance. It's wonderful to hear that your visit was smooth from start to finish with no problems encountered. We truly appreciate your confidence in choosing us for your future needs and look forward to continuing to provide you with the same excellent service experience.
Great service Christopher listened to everything I asked for and paid close attention to my concerns
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are absolutely thrilled to hear that Christopher provided you with great service and took the time to listen to your needs and address your concerns thoroughly. At Grand Prairie Ford, we strive to ensure every customer feels heard and valued throughout their experience with us. Your feedback about Christopher's attentive approach reflects our commitment to delivering exceptional customer service. We truly appreciate you choosing us and look... read more
Great customer service Great customer service. Professionalism and gave me daily update. Thank you again
Business response:
We are glad to hear about your positive experience with our customer service team. It's wonderful to know that you found our staff to be informative and appreciated the consistent follow-ups throughout your service visit. Thank you for choosing Grand Prairie Ford for your vehicle service needs. We truly value your feedback and are pleased that you felt your time with us was worthwhile. Your recognition of our team's efforts means a great deal to us.
Great customer service extremely informative consistent follow ups During my time at Grand Prairie Ford it been highly appreciative that I've for to have my vehicle serviced there
Business response:
We are honored to hear about your positive experience with our team. It's wonderful to know that our commitment to great customer service and professionalism made a meaningful difference during your time with us. Your recognition of our daily updates means a great deal to us, as we believe clear communication is essential to building trust with our customers. Thank you for taking the time to share your experience - feedback like yours motivates our team to continue delivering the authentic, professional service that Grand Pr... read more
Very great experience, the people are very nice, especially Santos and Sergio.! Thank you so much.!!
Business response:
We genuinely appreciate your positive feedback about your experience. It's wonderful to hear that our team provided you with excellent service and that you found everyone to be so welcoming and helpful. Your kind words mean a great deal to our entire team. We're honored that you took the time to share your experience, and we look forward to continuing to serve you with the same level of care and professionalism in the future.
The service advisor was friendly and generous. The service on my vehicle was completed. I would recommend theirs service to other friends and family.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that our service advisor provided you with friendly and generous assistance, and that we were able to complete the work on your vehicle to your satisfaction. Your recommendation to friends and family means the world to us at Grand Prairie Ford. We truly appreciate you taking the time to share your experience, and we look forward to continuing to provide you with excellent service in the future.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,024 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.