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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Nice nice nice job and good people looking for you to get the job done
Business response:
Thank you for your wonderful feedback! It is truly rewarding to hear that you had such a positive experience with our team. We take great pride in having dedicated people who are committed to getting the job done right for every customer. We appreciate you taking the time to share your kind words, and we look forward to serving you again in the future!
This dealership is like a family, friendly, caring, clean environment, and great customer service. Keep up the good work!!
Business response:
We are delighted to hear that your experience with us felt like being part of a family! Knowing that our team's friendliness, care, and commitment to a welcoming environment made a positive impression means a great deal to us. Thank you for taking the time to share such kind words — we look forward to continuing to provide you with the same great experience every time you visit!
Excellent service Excellent service, cameron was very attentive keeping me informed with everything on a daily basis until I got my truck back
Business response:
We are happy to hear that your experience with us was such a positive one! It is wonderful to know that you felt informed and well taken care of throughout the entire process of getting your truck back. That level of attentiveness and communication is exactly what we strive to provide every customer. Thank you for taking the time to share your experience — we truly appreciate it and look forward to serving you again in the future!
My service guy is the the bomb, and his name is Santos. I want to say keep up the great work!!!
Business response:
Thank you for your review! We are elated to hear that Santos made such a positive impression on you. It is always wonderful to know that our team members are going above and beyond to deliver an exceptional experience. We will be sure to pass along your kind words to Santos — recognition like this truly means a great deal to our team. We look forward to continuing to provide you with the great service you deserve!
Excellent service. Sales and finance team were very helpful and attentive. Highly recommend this dealership.
Business response:
We are delighted to hear about your experience with our sales and finance team! It is truly rewarding to know that they provided you with the attentive and helpful service you deserved throughout the process. Thank you so much for the kind words and for taking the time to share your feedback. We look forward to serving you again in the future and appreciate your recommendation!
He was very friendly. Easy to talk to. Explained everything. He was very personable and very responsive.
Business response:
We are utterly delighted to hear about your experience with us! It is wonderful to know that you felt welcomed, well-informed, and supported throughout the process. Providing clear communication and a personable experience is something we genuinely strive for, and it means a great deal to hear that it made a positive difference for you. Thank you for taking the time to share your feedback — we truly appreciate it!
Great service, cleaning waiting room, and fast internet. Communication was excellent with Santos. Scheduling was super easy.
Business response:
Thank you so much for sharing your experience with us! We are absolutely thrilled to hear that you enjoyed our service, found the waiting area comfortable, and had reliable internet during your visit. It means a great deal to know that every aspect of your time with us met your expectations. We are also glad to hear that your communication and scheduling experience was seamless. Your kind words are truly appreciated, and we look forward to serving you again in the future!
Very professional, and knowledgeable Will bring both of my cars for service Very satisfied and pleased
Business response:
Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your experience! It is wonderful to hear that our team made such a positive impression with their professionalism and knowledge. We look forward to welcoming you back for your future service visits and are glad to know you trust us with both of your vehicles. Your satisfaction means everything to us, and we will continue to work hard to deliver the same great experience every time!
Busy; but was able to fit me in for a oil change. Antonio was professional and friendly
Business response:
Thank you for sharing your experience with us, Maureen! We are so glad we were able to accommodate your visit despite the busy schedule, and that Antonio made the experience a positive one. We look forward to seeing you again for your next service visit!
Grand Prairie Ford has a 4.3 star rating with 11,527 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.