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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Staff was ready, quick service and ready to answer any questions Vehicle was service and out before time frame dealer told me
Business response:
Thank you for your review, Juan! It is genuinely wonderful to hear that our team was prepared, attentive, and able to get your vehicle serviced ahead of schedule. That is exactly the experience we strive to provide for every customer who walks through our doors. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!
Cameron was freaking cool and awesome and his service was spot on and honest! Great place
Business response:
We greatly appreciate your kind words and taking the time to share your experience with us! It is wonderful to hear that Cameron provided you with honest, attentive service — that is exactly the standard we strive to uphold for every customer who walks through our doors. We look forward to welcoming you back in the future!
I'm really impressed with the service department everyone's always so helpful and friendly and I really like being able to get a Lyft home and then the truck delivered.
Business response:
We greatly appreciate your kind words and for you taking the time to share your experience with us! It is wonderful to hear that our service team has made such a positive impression with their helpfulness and friendly approach. We are also glad that the Lyft and vehicle delivery options have added a level of convenience to your visits — that is exactly the kind of experience we strive to provide. We look forward to continuing to serve you and your truck!
My service writer was very courteous and worked with me on the money part but I was a little surprised and disappointed that they didn't wash the truck but all in all I was happy with the service
Business response:
Thank you for your wonderful feedback! We are so glad to hear that your experience was a positive one overall, and that our team was able to work with you and provide courteous, attentive service. That is exactly the kind of experience we strive to deliver to every customer who visits us. We also appreciate you sharing your thoughts about the vehicle wash. Your feedback is genuinely valued, as it helps us continue to improve the experience we offer. We are happy you left satisfied, and we look forward to welcoming you back f... read more
They take care of your vehicle needs. The service advisors are nice, helpful and attentive.
Business response:
Thank you for sharing your experience with us! It is wonderful to hear that our service advisors made such a positive impression — being helpful, attentive, and genuinely caring about your vehicle's needs is exactly what we strive for. We truly value your kind words and look forward to continuing to provide you with the same great experience every time you visit.
My saleswoman at Grand Prairie Ford was very easy to talk to. I didn’t feel like was been push into a vehicle that I didn’t want.
Business response:
We are honored to hear about your positive experience with our sales team. It's wonderful to know that your saleswoman created a comfortable environment where you felt respected and not pressured during your vehicle shopping process.
Nic,polite, and kind. People are always easy to deal with and that's greatly appreciated.
Business response:
We are utterly delighted to hear about your positive experience with our team. Your kind words about our staff being nice, polite, and easy to work with truly mean the world to us and reflect the genuine care we strive to show every customer. We deeply appreciate customers like you who take the time to share their experiences. Your feedback reinforces our commitment to providing authentic, professional service while maintaining the personal touch that makes each interaction meaningful. Thank you for choosing us and for recog... read more
On time and courteous A have not had any negative experiences so far getting my vehicles serviced.
Business response:
We are honored to hear about your positive experience with our service team. Your feedback about our punctuality and courteous service means a great deal to us, and we truly appreciate you taking the time to share your thoughts. It's wonderful to know that you haven't encountered any issues with your vehicle servicing. We remain committed to maintaining these high standards and providing you with the reliable, professional service you've come to expect from us.
Great and fast service Great and fast service. Advisor gave me information about how the service was going and answered all of my questions.
Business response:
We are happy to hear about your positive experience with our service team. It's wonderful to know that you received great and fast service, and that your advisor kept you well-informed throughout the process while addressing all of your questions. Thank you for taking the time to share your feedback. We truly value customers like you and appreciate your trust in our team to provide the quality service experience you deserve.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,224 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.