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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | Closed |
Service was very great. People are very nice and carying. Great dealership, I would totally go back to purchase another vehicle.
Business response:
We are grateful for your wonderful feedback about your experience with us. It means so much to hear that you found our service to be excellent and that our team made such a positive impression with their kindness and caring approach. We take great pride in creating a welcoming environment where every customer feels valued and supported throughout their visit. Your confidence in returning to us for your future vehicle needs truly reflects the quality of service we strive to deliver every day. Thank you for choosing Grand Prai... read more
Joshua North was easy to work with pricing was straightforward. Entire staff were friendly, and I didn’t have to spend all day buying a truck.
Business response:
We are overjoyed to hear about your wonderful experience with us! It's fantastic to know that working with our team member was smooth and that you found our pricing approach clear and transparent. We're particularly pleased that our entire team made you feel welcome and that we were able to make your truck purchase efficient without taking up your whole day. Your feedback about the straightforward process and friendly service truly means a lot to us at Grand Prairie Ford. We appreciate you taking the time to share your posit... read more
Mr Cruz was very professional and very patient with our requests. My wife and I had some some vehicle requirements and asked to see various trucks. Mr Cruz brought them all out and did not pressure us into a decision. We had a good experience albeit expensive. I got the truck I wanted.
Business response:
We are utterly delighted to hear about your positive experience with our team. It sounds like you found exactly what you were looking for in a truck, and we appreciate you taking the time to share your thoughts. We understand that finding the right vehicle with specific requirements can take time, and we are glad our professional approach made the process comfortable for you and your wife. Your satisfaction with your new truck means everything to us at Grand Prairie Ford, and we hope you enjoy many great experiences ahead.
Great experience. The sales team helped me get the car I wanted in less time than any other dealership I have used in the past.
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It's wonderful to know that our sales staff was able to help you find exactly what you were looking for efficiently. We take pride in providing a streamlined process that respects your time, and we're delighted that this made a difference compared to your previous dealership experiences. Your feedback means a great deal to us, and we appreciate you taking the time to share your thoughts about your visit.
Great to work with, fixed us right up with the car we wanted. Took care of us every step of the way.
Business response:
We are ecstatic to hear about your wonderful experience! It means so much to us that our team was able to help you find exactly the vehicle you were looking for. We take pride in providing exceptional support throughout the entire process, and we're thrilled that you felt well taken care of from start to finish. Your positive feedback truly brightens our day and motivates us to continue delivering the quality service our customers deserve. Thank you for choosing us and for taking the time to share your experience!
Thank you so much Eric! We are so happy with our brand new 2025 mustang!
Business response:
We are elated to hear about your wonderful experience with your brand new Mustang! It brings us such joy to know that you are so happy with your purchase. We truly appreciate you taking the time to share your positive feedback about your experience. Your satisfaction means everything to us, and we are thrilled that we could help you drive away in the vehicle of your dreams. Enjoy every mile in your new Mustang!
Services was great and employees are very helpful and welcoming. Great place to purchase a vehicle, highly recommended.
Business response:
We are pleased to hear about your positive experience with our team. Your feedback about our helpful and welcoming staff means a great deal to us. We take pride in creating an environment where customers feel supported throughout their vehicle purchase journey. Thank you for recommending Grand Prairie Ford to others - we truly appreciate your trust and look forward to serving you again in the future.
Came in to see Jackie Mercer based on reviews online. No appointment and he was very busy(rightfully so), so we didn’t mind the wait at all. Once we started the process, he handled the process seamlessly and efficiently. Literally had cars ready to go and already set up our first service appointment before we left. They didn’t haggle us on pricing and actually gave more on trade then they originally offered. I was very surprised, coming from the car business world, when we went back to finance, and they did try to sell us al... read more
Business response:
We are excited to hear about your wonderful experience! It sounds like the wait was well worth it, and we're pleased that the entire process went so smoothly for you. We're thrilled that you received excellent value on your trade-in and that everything was handled efficiently from start to finish. It's fantastic that your wife is loving her new Mustang, and we look forward to helping you with yours soon! Thank you for taking the time to share your positive experience with us.
Jackie was very helpful. We brought a new Escape, very nice ride. Thanks again Jackie.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that Jackie provided such helpful service during your visit. It sounds like your new Escape has made a great impression, and we hope you continue to enjoy many smooth rides ahead. Your positive feedback means a lot to our team at Grand Prairie Ford, and we appreciate you taking the time to recognize the excellent care you received.
Grand Prairie Ford has a 4.3 star rating with 10,439 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.