Grand Prairie Ford

4.3

Car Dealers
Grand Prairie, TX

About this business

Automotive Car Dealers

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 8:00 p.m.
Tue	7:00 a.m. to 8:00 p.m.
Wed	7:00 a.m. to 8:00 p.m.
Thu	7:00 a.m. to 8:00 p.m.
Fri	7:00 a.m. to 8:00 p.m.
Sat	7:00 a.m. to 8:00 p.m.
Sun	Closed

4.311,097 reviews

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OAPOTTS221

3 weeks ago

Ron Smith was very helpful and his service was very helpful. and informative did the deal over the phone

Business response:

Thank you for sharing your wonderful experience with us. We're delighted to hear that Ron provided such exceptional assistance and made your transaction smooth by handling everything over the phone. It's truly rewarding to know that his knowledgeable approach and helpfulness made such a positive impression. We appreciate customers like you who take the time to recognize outstanding service, and we're grateful for the opportunity to serve you.

PipeShiper

3 weeks ago

First contact was Joseph Nevarez (sales, not listed) and then Alejandro Rodriguez (finance, not listed). These two individuals improved the DANCE. It made it more enjoyable, as that is the worst part. BOTH people were a joy to work with as the DANCE takes too long. I personally would rate BOTH Joseph and Alejandro 5 STARS. Wife was very comfortable.

Business response:

We are excited to hear about your wonderful experience! It sounds like Joseph and Alejandro truly made a difference in making your visit more enjoyable and comfortable. We understand that the process can sometimes feel lengthy, so we're thrilled that both team members were able to create such a positive atmosphere for you and your wife. Your recognition of their exceptional service means everything to us, and we're grateful that they could turn what you expected to be challenging into something much more pleasant. Thank you ... read more

KYLETURNER

4 weeks ago

I was at the dealership getting service and asked Antonio if he had a salesman he preferred, that i was looking at a Bronco but had never driven one. Antonio connected me with Cruz. I had a new car by the end of the day. Because GP Ford service had taken care of my truck. I received a good price on the trade.

Business response:

We are thrilled to hear about your wonderful experience with our team! It sounds like you found exactly what you were looking for when you decided to explore the Bronco. We're so pleased that our service department's care for your truck helped build the trust that led to your trade-in decision. Your satisfaction with both our service and sales teams means everything to us. We truly appreciate you taking the time to share how our team members went above and beyond to connect you with the right person and helped make your car ... read more

jbutler11300

4 weeks ago

It was a very friendly experience. Straight forward, my questions were answered, and they were very informative.

Business response:

We are excited to hear about your positive experience with our team. Your feedback about the straightforward approach and informative responses really means a lot to us. We understand how important it is to have your questions answered clearly, and we're pleased that our team was able to provide you with the helpful information you needed. Thank you for taking the time to share your thoughts about the friendly service you received.

alexanagnostou31

a month ago

The best experience I’ve ever had dealing with a dealership both Sebastian and Chad and finance were absolutely amazing. I definitely would go there again.

Business response:

We are utterly delighted to hear about your outstanding experience with our dealership. Your words about having the best dealership experience truly mean the world to us. We take great pride in knowing that our team members provided you with exceptional service throughout your visit. It's wonderful to hear that both the sales and finance departments exceeded your expectations and made such a positive impression. Your confidence in returning to us in the future speaks volumes about the quality of service you received. Thank y... read more

anthony75211

a month ago

All I can say it was a easy decision and our salesperson was incredible and we have our vehicle that we wanted.

Business response:

Thank you for your positive feedback! We're thrilled that our sales team provided outstanding service and that you got exactly the vehicle you wanted. We appreciate you choosing Grand Prairie Ford!

Vetaj50

a month ago

I would like to thank David Flores for helping me with the process of finding my mom a car. David Flores was professional and very helpful. The process was quick and easy. If you’re looking for a car, go see David Flores at Grand Prairie Ford!

Business response:

Thank you for the wonderful feedback about your experience helping your mom find a car. We're delighted that our team member provided professional and helpful service, making the process smooth and quick for your family. Your recommendation means the world to us at Grand Prairie Ford. Thank you for sharing your positive experience!

Klane365

a month ago

Every staff member that I came in contact with very welcoming, pleasant, and knowledgeable. They listened to my wants and needs and helped me reach that goal! I am so thankful for my new to me car. I will recommend Grand Prairie Ford with EVERYONE!!

Business response:

Thank you for your wonderful feedback! We're thrilled that our team made you feel welcomed and helped you find the perfect vehicle. Your satisfaction means everything to us, and we truly appreciate your recommendation of Grand Prairie Ford to others!

timstemarie

a month ago

Excellent service. Attention to our needs. Courteous. No pressure and easy to work with. Excellent

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that our team provided excellent service and made the process comfortable without any pressure. Your kind words mean so much to us, and we look forward to serving you again in the future.