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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I waited an hour over what was promised and he was able to work with me and give me a discount
Business response:
We are happy to hear that your experience ended on a positive note! We understand that waiting longer than expected can be frustrating, and we appreciate your patience throughout the process. It is great to know that our team was able to work with you and find a solution that met your needs. Thank you for taking the time to share your feedback and for the five-star rating. We truly value your trust and look forward to serving you again!
Was greeted by staff and taken to Juan who worked quickly to get the payment close ($136) more than what we told him. Then he passed us over to Braylon and he was able to drop it a little more. Everyone was polite and worked quickly for us to get the car and go home.
Business response:
We are overjoyed to hear that your experience with our team was a positive one! It is great to know that you were greeted warmly and that our staff worked diligently to find a payment arrangement that worked for you. Thank you for taking the time to share your feedback. We truly appreciate your trust and look forward to serving you again in the future!
Kimitah was excellent. Always gave updates and was on top of the entire repair process
Business response:
Thank you for taking the time to share your experience with us! It is wonderful to hear that Kimiyah provided such attentive service, keeping you informed and engaged throughout the entire repair process. That level of communication and dedication is exactly what we strive to deliver for every customer. We truly appreciate your kind words and are thrilled that your visit left such a positive impression. We look forward to serving you again in the future!
He was very tentative from start to finish. He was there when I pulled into the service area! On time, Nelson and the young man he was training offered me coffee and was very friendly and very kind! They made me feel welcome and stress free. It was a great visit.
Business response:
Thanks so much for sharing this wonderful feedback! It is truly great to hear that you had such a positive experience with our service team. Feeling welcomed, comfortable, and well taken care of from the moment you arrive is exactly the experience we strive to provide for every customer. We will be sure to pass along your kind words to the team. It means a great deal to know that their attentiveness and friendly approach made your visit stress free and enjoyable. We look forward to seeing you again!
Fast service and excellent quality Nice people, very professional clean job, answer your questions and resolve problems fast and accurate
Business response:
We are thrilled to hear about your wonderful experience with us! Fast, professional service paired with clear communication is exactly what we strive to deliver, and it means a great deal to know that our team hit the mark on all fronts for you. Your feedback is a true reflection of the standards we hold ourselves to every day, and we genuinely appreciate you taking the time to share it. We look forward to welcoming you back whenever you need us!
Great people got me in and out quickly I will be back I will tell my friends
Business response:
We are grateful for your kind words and for taking the time to share your experience! It is wonderful to hear that our team made your visit smooth and efficient. We truly value customers like you, and we look forward to welcoming you back. We appreciate you spreading the word to your friends!
Highly recommended Santos always goes above and beyond, his the reason I keep returning. Very professional
Business response:
We are overjoyed to hear about your wonderful experience! Santos truly embodies what we strive for in every customer interaction, and it is fantastic to know that his professionalism and dedication have made such a lasting impression on you.
Clean, knowledgeable and friendly service. They had my Bronco serviced and back in record time
Business response:
We are thrilled to hear about your recent experience with us! It means a great deal to know that our team delivered knowledgeable, friendly service in a clean environment, and that your Bronco was taken care of quickly and efficiently. We truly appreciate you taking the time to share your feedback, and we look forward to being your trusted service destination for your Bronco and any future needs. Thank you for choosing Grand Prairie Ford!
Great communication with the staff Keep me updated with the status and availability of the vehicle.
Business response:
Thank you for sharing your experience with us! It is wonderful to hear that our team kept you informed and updated throughout the process. Clear and consistent communication is something we truly value, and we are glad it made a positive difference for you. We look forward to assisting you again!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,415 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.