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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Easily one of the best car-buying experiences I’ve had. Grand Prairie Ford treated me with respect and worked to help me, not take advantage of me. My sales associate, Isaac Oliva, really set the tone from the very beginning. I reached out with a simple email about a vehicle I was interested in, and he responded quickly and clearly with no pressure. He helped me set up an appointment, and that initial interaction is what made me feel comfortable enough to go in. Once I arrived, it only got better. Isaac was patient, straight... read more
Business response:
Thank you for sharing your outstanding experience! We're thrilled that Isaac and Braylon provided the respectful, pressure-free service we strive for. It means everything to know you felt supported throughout the process, especially after difficult experiences elsewhere. Your recommendation is greatly appreciated, and we're honored you'd choose Grand Prairie Ford again!
It was great, very comfortable and he's friendly He was a really good car seller highly recommend
Business response:
Thank you for the wonderful review! We're thrilled you had a comfortable experience and appreciated our friendly service. Your recommendation means a great deal to us at Grand Prairie Ford. We look forward to serving you again!
Good professional people Number one in my book I love my truck Thank you for everything
Business response:
Thank you for your wonderful review! We're thrilled you love your new truck and that our professional team earned the top spot in your book. We appreciate you choosing Grand Prairie Ford!
Direct, transparent, and reasonable The salesperson was direct and didn't try to push other vehicles on me. I knew what I wanted and she helped get me there. The finance team was transparent with what they were selling me overall working with my budget for the best payment option. Overall it was a reasonable deal and I enjoyed my experience
Business response:
Your positive experience means everything to us. We are thrilled to hear that our salesperson provided you with the direct and focused assistance you were looking for without any unnecessary pressure. It sounds like she truly listened to your needs and helped guide you toward exactly what you wanted. We are equally pleased that our finance team worked transparently with you to find payment options that fit within your budget. Creating reasonable deals while maintaining clear communication is something we strive for with ever... read more
My experience was excellent. Isaac set the tone from the moment we met. He was welcoming, knowledgeable, and truly focused on helping me get into the right vehicle. When it came to financing, Brayden made that part just as smooth. He was clear, patient, and respectful, and I never felt pressured. I felt valued and well taken care of from start to finish.
Business response:
We are thrilled to hear about your excellent experience with us! It's wonderful to know that our team created such a welcoming and supportive environment from the very beginning. We're proud that our staff was knowledgeable and truly focused on helping you find the perfect vehicle for your needs. It's especially gratifying to learn that the financing process went smoothly and that you felt respected and valued throughout every step of your visit. Your feedback about feeling well cared for from start to finish means everythin... read more
I recently purchased a car from this dealership, and my experience was nothing short of exceptional. David Ebrahim provided truly top-tier customer service from start to finish. He was extremely communicative, well-spoken, and made everything clear and easy to understand. David went above and beyond to make sure I felt comfortable and confident throughout the entire process. He was friendly, professional, and genuinely cared about finding the best fit for me, not just making a sale. His attention to detail and commitment to ... read more
Business response:
We are happy to hear about your outstanding experience! It sounds like you received exactly the kind of service we strive to provide every day. We're thrilled that David made your car buying journey so smooth and comfortable. His clear communication and dedication to finding the perfect vehicle for your needs truly reflects our commitment to putting customers first. We understand how important it is to feel confident throughout the entire process, and we're delighted that David exceeded your expectations with his friendly an... read more
It was a great experience. From sales, finance, and others they made the process really easy.
Business response:
Thank you immensely for taking the time to share your wonderful feedback, Raymond! We are thrilled to hear that your experience with us was so positive. It's fantastic to know that our sales and finance teams worked together to make your entire process smooth and straightforward. At Grand Prairie Ford, we strive to ensure every step of your journey with us is as easy and enjoyable as possible. Your kind words about the seamless experience mean so much to our entire team. We truly appreciate your trust in us and look forward ... read more
People nice. And kind. Thank you I really recommend this place Thanks again. 😀😀. My girl love it. New Mustang
Business response:
I recently purchased a car from this dealership, and my experience was nothing short of exceptional. David Ebrahim provided truly top-tier customer service from start to finish. He was extremely communicative, well-spoken, and made everything clear and easy to understand. David went above and beyond to make sure I felt comfortable and confident throughout the entire process. He was friendly, professional, and genuinely cared about finding the best fit for me, not just making a sale. His attention to detail and commitment to ... read more
Phenomenal communication from Jackie and a pleasure to deal with Max. Max and Jackie are phenomenal
Business response:
We are delighted to hear about your wonderful experience with our team. Your kind words about the outstanding communication and service you received truly mean a lot to us. It's fantastic to know that Jackie and Max made such a positive impression and that working with them was such a pleasure. We take great pride in providing exceptional service, and your feedback confirms that our team is delivering on that commitment. Thank you for taking the time to share your experience.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,097 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.