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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Not much to say. Nelson took great care of me and my truck. Service was prompt and what I expected needed to be done. The after service delivery was very much appreciated.
The service advisor handled the appointment with friendliness and ease. I expected to wait longer but was pleasantly surprised to get my car back so quickly.
Nelson was very professional and communicated with me while my vehicle was being serviced. He provided options based on my needs. I was very pleased with the service I received at Grand Prairie Ford.
Nelson provides excellent customer service All members of the service department are friendly and helpful
I repeat this like a broken record. The staff at GPF is absolutely the best there is. Everyone is so attentive & personable. @FORD should be so proud of this dealership as the best representation of their brand!
Great service. Friendly people Keep you informed of all needs it the vehicle. Thank you. For the good service
Very helpful and great customer service. Got me in and out very quickly. Above and beyond
Great service and was informed of the work needed. Techs just need to clean up after themselves grease on outside quarter panel.
Chris was a nice guy. Being from the car business, I saw a few key things in the service process that could be improved. 1. A physical MPI was never sent or provided. I had to walk back in to ask Chris what my brake pads measured at. 2. This is my second visit over two vehicles(my wife and my own) and the first time, no advisor came out to greet me. I had to go find one. This time Chris came out after a valet greeted me and went to go find someone. The first guy looked like he said no. 3. A little lack of personable attitude... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,773 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.