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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great service all professional My service writer was great she explains everything that was going to be done on my truck
Business response:
We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you received excellent service and found our staff to be thoroughly professional throughout your visit. We're especially pleased that your service writer took the time to clearly walk you through everything that would be performed on your vehicle. Providing clear communication and keeping our customers informed every step of the way is something we take great pride in. Your feedback about the quality of service you received tr... read more
Great job He was very professional cut me informed gave me a farm price up front and the job was done to my satisfaction
Business response:
Thank you for your feedback! We're thrilled you had a positive experience with our professional service, transparent pricing, and quality work. We appreciate your business and look forward to serving you again.
Perfect, seamless, friendly staff Will continue to bring my vehicle in for service & will buy my next vehicle from this store!
Business response:
We are delighted to hear about your outstanding experience with our team. Your feedback about the seamless process and friendly staff truly means the world to us. It brings us great joy to know that we exceeded your expectations and earned your trust for future service visits and vehicle purchases. We look forward to continuing to provide you with the same exceptional level of care and support. Your loyalty is deeply appreciated, and we are committed to maintaining the high standards that made your experience so positive.
My service advisor Antonio as far as I'm concern is top notch... He schedule me in and they have my vehicle back to me in a timely manner.... He and the maintenance guys I give a excellent number 5....
Business response:
My service advisor Antonio is top notch!! He takes care of me as a customer... He get me in and out in a timely manner . Great personality, To me all around nice guy!
Awesome - Polite - Fast Antonio was very fast , polite & has awesome workmanship .
Business response:
Thank you for the wonderful feedback about Antonio's polite and efficient service! We're thrilled you experienced our quality workmanship. We appreciate you taking the time to share your positive experience and look forward to serving you again at Grand Prairie Ford.
Courteous, professional and very detailed Honest, reliable and always willing to explain or help Genuine
Business response:
We are thrilled to hear about your wonderful experience with our team. Your recognition of our courteous and professional approach means so much to us. We take great pride in providing detailed explanations and being honest and reliable in all our interactions with customers. Knowing that you found our staff genuinely helpful and willing to assist reinforces our commitment to exceptional service. Your kind words motivate us to continue delivering the authentic and friendly experience that sets Grand Prairie Ford apart. We tr... read more
Very prompt, professional, courteous! ! My daughter is disabled. We live in Midland. For a nail in a tire, they picked up the car repaired it. Did other scheduled tests and returned it within hours!!!!
Business response:
We are honored to hear about your wonderful experience with our team. Your kind words about our prompt and professional service truly mean so much to us. We understand how important it is to provide reliable support, especially when you're traveling from Midland, and we're thrilled that we could take care of your tire repair and scheduled maintenance so efficiently. It brings us great joy to know that our pickup and delivery service made things easier for you and your daughter. Thank you for trusting Grand Prairie Ford with ... read more
I didn't have an appointment but Nelson was able to take care of me and provided excellent service.
Business response:
We are glad to hear that Nelson was able to accommodate your visit without an appointment and deliver the excellent service you experienced. Your satisfaction with the care you received truly matters to us. We understand how important it is to feel valued as a customer, and we appreciate you taking the time to share your positive experience with our team.
Fast- easy transaction. Great experience and a great salesman This is my third truck that i have purchased here
Business response:
We are privileged to hear about your wonderful experience with us. It means so much that you found the process quick and straightforward, and we're delighted that our team member provided excellent service during your visit. Your loyalty over three vehicle purchases truly demonstrates the trust you have in our team, and we're honored to be your choice for automotive needs. We look forward to continuing to serve you with the same level of excellence in the future.
Grand Prairie Ford has a 4.3 star rating with 11,023 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.