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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
People nice. And kind. Thank you I really recommend this place Thanks again. 😀😀. My girl love it. New Mustang
Business response:
I recently purchased a car from this dealership, and my experience was nothing short of exceptional. David Ebrahim provided truly top-tier customer service from start to finish. He was extremely communicative, well-spoken, and made everything clear and easy to understand. David went above and beyond to make sure I felt comfortable and confident throughout the entire process. He was friendly, professional, and genuinely cared about finding the best fit for me, not just making a sale. His attention to detail and commitment to ... read more
A really great experience. They were super helpful and caring. They made sure I was clear with every decicion I made! Thank you for the help!
Business response:
We are utterly delighted to hear about your wonderful experience with us. It means so much to know that our team was able to provide you with the helpful and caring service you deserved. We take great pride in ensuring our customers feel confident and well-informed throughout their entire experience with us. Your kind words about how we helped guide you through each step truly highlight what we strive for every day. Thank you for choosing us and for sharing your positive feedback.
Great with sales horrible in finance but it didn't matter I paid cash Finance lied
Business response:
We are delighted to hear that you had a great experience with our sales team. We understand your concerns regarding the finance department, and we appreciate you sharing your honest feedback with us. Your input helps us identify areas where we can continue to improve our service. We value customers like you who take the time to share their complete experience, as it allows us to maintain our strengths while addressing any shortcomings.
Very professional and worked a great deal Raul was the ones who helped me and he did a great job!
Business response:
We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that you found our service professional and that we were able to work out a great deal for you. We're thrilled that our team member provided excellent assistance and made your visit a success. Your kind words mean a lot to everyone at Grand Prairie Ford, and we look forward to serving you again in the future.
The entire purchase experience at Grand Prairie Ford was 5 star. From inquiry to delivery Ronnie Smith worked to get us exactly what we were seeking at a time when few units were available and had it transferred in at no extra charge. Finance help us secure a great rate and while we discussed some optional adds to our new vehicle the predelivery team got the vehicle detailed and topped off with a complimentary fuel fill. The post sales delivery rep walked through the vehicle either my spouse explaining all features and the o... read more
Business response:
We are happy to hear about your outstanding experience with us. It sounds like our team truly delivered the exceptional service you deserved from start to finish. Your kind words about our customer service mean so much to our entire team at Grand Prairie Ford. We truly appreciate you taking the time to share the details of your positive experience, and we're honored to have earned your trust and satisfaction.
Consistent communication and willingness for compromise Very respectful, patient and can tell he enjoys his job. Great follow up after the sale also
Business response:
It means so much to hear that you felt our team maintained clear communication throughout the process and showed a genuine willingness to work together to find the right solution for you. We're especially pleased that our continued support after your purchase made a positive impression. Your kind words about the entire experience reinforce our commitment to providing exceptional service at every step. Thank you for choosing Grand Prairie Ford and for sharing your positive experience.
Jackie is the sales man and he is awsome He took the time to show me and help me whit all my needs and undastand what i wan on a car
Business response:
We are pleased to hear about your wonderful experience at Grand Prairie Ford. We truly value customers who recognize when our staff goes above and beyond to deliver personalized attention. Your positive feedback means a great deal to us and reinforces our commitment to providing outstanding customer service. We appreciate you taking the time to share your experience.
Isaac was a pleasure to work with. He was low key and not your typical car salesman. If/when I buy another truck I would definitely go back to see what he could do for me.
Business response:
We genuinely appreciate your feedback about your experience with our team. It's wonderful to hear that you found your salesperson to be a pleasure to work with and appreciated their relaxed, genuine approach. We take pride in having team members who focus on building authentic relationships rather than using high-pressure tactics. Your trust in considering us for your future vehicle needs means everything to us. We look forward to the opportunity to serve you again and provide you with the same exceptional service experience... read more
Fue muy amable con nosotros la recomendaríamos muy buena trabajadora y amable con todo mundo
Business response:
Thank you for your wonderful feedback. We are delighted to hear that our team member was kind and welcoming during your visit with us. It means so much to know that you found her to be such a dedicated worker who treats everyone with care and respect. Your recommendation truly warms our hearts. We appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,090 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.