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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
John, Jason, and Joel provided to me what is perhaps the most efficient customer care I have ever received. I was absolutely blown away — and grateful.
Business response:
We are utterly delighted to hear about your outstanding experience with our team! Your words about receiving the most efficient customer care truly mean the world to us. We understand how important exceptional service is, and we're grateful that our staff was able to exceed your expectations in such a meaningful way. It's wonderful to know that you felt both impressed and well taken care of during your visit to Grand Prairie Ford. Thank you for taking the time to share this feedback - it helps us continue providing the high-... read more
great service from everyone great service from everyone. the vehicle we chose works great for our family.
Business response:
Thank you for taking the time to share your wonderful experience with us. We deeply cherish hearing that our entire team provided you with exceptional service throughout your visit. It brings us great satisfaction to know that the vehicle you selected is working perfectly for your family's needs. Your positive feedback about our team's dedication to customer service truly means the world to us. We appreciate your trust in choosing us for your automotive needs and look forward to serving you and your family for many years to ... read more
Very friendly and worked with us to make the sale. I visited 6 other dealers a chose to go when your dealership. Sale person Inna was great and knowledgeable of the truck. Thanks so much
Business response:
We are delighted to hear about your wonderful experience with us! It means so much to know that our friendly approach made all the difference in your decision. We understand how important it is to find the right dealership when you're making such a significant purchase, and we're honored that you chose Grand Prairie Ford after visiting multiple locations. Your recognition of our team's knowledge and expertise truly makes our day. Thank you for taking the time to share your positive feedback - it helps us continue providing e... read more
The dealership had a great selection of new cars and trucks to choose from, and it is very convenient from my home.
Business response:
We are thrilled to hear that you found our wide variety of new vehicles impressive and that our location works well for you. It means so much to know that we could provide you with plenty of options to choose from when selecting your vehicle. We understand how important convenience is when visiting a dealership, and we're glad that our location made your experience easier. Thank you for taking the time to share your positive experience.
Mr. Mercer was fantastic to work with and listened to what I as the client was looking for. He worked extremely quick and efficiently creating a seamless purchase experience. Very thankful my family was able to work with him!
Business response:
We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exactly the kind of attentive service we strive to provide, with someone who truly understood your needs as a client. We're thrilled that your purchase process went so smoothly and efficiently. Your satisfaction means everything to us at Grand Prairie Ford, and we're honored that your family chose to work with us. Thank you for taking the time to share your positive experience.
Ver helpful and knowledgeable. Laid-back allowing me to make my own decisions with no pressure. Those I interacted with were courteous and welcoming. I will definitely refer Grand Prairie Ford to my friends and family. Brenda Rosas was great. She is a keeper.
Business response:
We are overjoyed to hear about your positive experience with us. Your feedback about our team being helpful and knowledgeable means so much to us. We're glad you felt comfortable making your own decisions without any pressure - that's exactly the kind of relaxed environment we strive to create for all our customers. It's wonderful to know that everyone you met was courteous and made you feel welcome. Thank you for trusting Grand Prairie Ford and for being willing to recommend us to your friends and family. We truly appreciat... read more
Friendly, knowledgeable, and honest—made buying my new truck a great experience and transparent, no pressure.
Business response:
We are thrilled to hear about your wonderful experience with our team! It means so much to us that you found our staff to be welcoming, well-informed, and straightforward throughout your truck purchase. Creating a comfortable environment where customers feel at ease without any high-pressure tactics is exactly what we strive for every day. Your feedback about the transparency during the process truly validates our commitment to honest service. We appreciate you taking the time to share your positive experience at Grand Prair... read more
Had an amazing car-buying experience at Ford in Grand Prairie. The staff was friendly, helpful, and knowledgeable. They made the whole process smooth and stress-free. I found the perfect car and felt taken care of from start to finish. Highly recommend this dealership!
Business response:
We are delighted to hear about your wonderful car-buying experience with us! It's fantastic to know that our team provided you with the friendly and knowledgeable service you deserved. We're thrilled that we could make your entire process smooth and comfortable while helping you find exactly what you were looking for. Your recommendation means the world to us, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again in the future at Grand Prairie Ford.
Salesman was very helpful and me and my wife were able to get a brand new car at a affordable price.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that our salesman provided such helpful service and that you and your wife were able to drive home in a brand new vehicle at a price that worked for your budget. Your experience reflects exactly what we strive for at Grand Prairie Ford - combining genuine care with affordable solutions for our customers. We truly appreciate you taking the time to share your positive experience and look forward to serving you both for many years to come.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,439 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.