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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Pretty simple front to back. But, some of the communication could be improved regarding the process.
Business response:
Thank you for your feedback! We're glad your experience was straightforward. We appreciate your input on improving our communication and look forward to serving you again.
Quick straight to the point Great people communicated the process , got you in out quick , being a business owner that was customer service in my book
Business response:
Thank you for your feedback! We're thrilled our team provided efficient service with clear communication and respected your time as a business owner. Your recognition of our straightforward approach means so much to us. Thanks for sharing your positive experience with Grand Prairie Ford.
Ron Smith was a super great Salesman, no pressure. We felt great about our purchase after searching for 3 weeks. It’s was extra special to meet the manager and the young lady in training
Business response:
We're thrilled to hear about your great experience with Ron and our team! We're glad you felt confident about your decision after your search. Thank you for choosing us and sharing your experience.
Very professional, Mr. Ron Smith, courteous and very informative. I appreciate his help. He was also very helpful, enlightening and respectful, courteous and again I didn't leave no questions very pleased thank you
Business response:
Thank you for the wonderful feedback about Mr. Ron Smith! We're thrilled you found his service professional, courteous, and informative. It's great to hear all your questions were answered and you left completely satisfied. We truly appreciate you taking the time to share your positive experience.
David, who I believe was from New Jersey couldn't have been more helpful. The only problem I faced was realizing the vehicle I bought did not have adaptive cruise control, but it was too late on the drive home.
Business response:
Thank you for the positive feedback about David's exceptional service! We apologize that the adaptive cruise control feature wasn't clearly communicated during your purchase. Your feedback helps us improve our process to ensure all vehicle features are thoroughly discussed. We're glad David made such a positive impression during your visit to Grand Prairie Ford!
Jackie Mercer was wonderful to work with, and very friendly. He explained everything to me and answered any questions I had. If I was ever going to buy another car, I would go back to him!
Business response:
Thank you for the wonderful feedback about Jackie! We're thrilled you had such a positive experience with his friendly service and clear explanations. We'd be honored to serve you again in the future!
Symple, profesional & efficient. It was a really good experience i received a professional service since the seller Josue Cruz all the way to Joel. Thank you Grand Prairie ford.
My experience was great. Brenda had a lot of patience with me. Process was great
Business response:
Thank you for the wonderful feedback! We're thrilled that Brenda provided such patient service and that you had a great experience with us. Your positive review means so much to our team at Grand Prairie Ford!
Purchased a new expedition through Brandon Flem from out of state. He made the process seamless and easy, and was available for all questions.
Business response:
Thank you for sharing your wonderful experience! We're thrilled that Brandon made your out-of-state purchase seamless and was available for all your questions. Your satisfaction means everything to us at Grand Prairie Ford. Enjoy your new Expedition!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,097 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.