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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great service He was fast and very friendly Customer service was great and he kept me informed of the progress
Business response:
We are glad to hear that your experience with us was such a positive one! It is always wonderful to know that our team delivered fast, friendly service while keeping you informed every step of the way — that is exactly the kind of experience we strive to provide for every customer. Thank you for taking the time to share your feedback. We truly appreciate your kind words and look forward to serving you again in the future!
“Great experience! The staff was friendly, professional, and got my oil change done quickly. They explained everything clearly and didn’t pressure me into unnecessary services. My car was ready on time, and the whole process was smooth. I’ll definitely be coming back and would recommend them to others. Nelson and his trainee Aaron were amazing .
Business response:
We are elated to hear about your recent visit and the wonderful experience you had with us! It is always gratifying to know that our team delivered friendly, professional service while keeping the process smooth and pressure-free — that is exactly the kind of experience we strive to provide every time. Thank you for taking the time to recognize Nelson and his trainee Aaron by name; we will be sure to pass along your kind words. Your recommendation means the world to us, and we look forward to welcoming you back for your next... read more
I've already posted that review. The experience and review is already on Google. Thank you!
Business response:
Thank you for your feedback! We truly appreciate you taking the time to share your experience, both here and on Google. It means a great deal to us that you went out of your way to spread the word, and we are grateful for your continued support.
Santos is very personable and easy to work with! I will definitely work with Santos again!
Business response:
We are thrilled to hear about your wonderful experience working with Santos! It is always great to know that our team members are making a positive impression through their personable approach and dedication to making the process as smooth as possible. We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back the next time you need assistance. Your kind words mean a great deal to our team!
Exceptional, I would not have gotten what I needed at a different dealer or if my service writer didn't explicitly listen to my concerns and specific situation and address it promptly while communicating excellently with the technicians and giving me transparent updates and pricing. I didn't even hear back from other local dealers until today. I was stuck in Dallas broken down after a work trip and Cameron helped me get home quickly and safely. The repairs were done quickly and correctly the first time and I didn't have any ... read more
Business response:
Thank you so much for sharing your experience, Lance! It is truly wonderful to hear that you received the attentive, transparent, and efficient service you deserved — especially during such a stressful situation. Being stranded far from home after a work trip is never easy, and we are glad our team was able to get you back on the road quickly and safely with repairs done right the first time. We take great pride in clear communication, honest pricing, and genuinely listening to each customer's unique situation. Reviews like ... read more
Nice nice nice job and good people looking for you to get the job done
Business response:
Thank you for your wonderful feedback! It is truly rewarding to hear that you had such a positive experience with our team. We take great pride in having dedicated people who are committed to getting the job done right for every customer. We appreciate you taking the time to share your kind words, and we look forward to serving you again in the future!
This dealership is like a family, friendly, caring, clean environment, and great customer service. Keep up the good work!!
Business response:
We are delighted to hear that your experience with us felt like being part of a family! Knowing that our team's friendliness, care, and commitment to a welcoming environment made a positive impression means a great deal to us. Thank you for taking the time to share such kind words — we look forward to continuing to provide you with the same great experience every time you visit!
Excellent service Excellent service, cameron was very attentive keeping me informed with everything on a daily basis until I got my truck back
Business response:
We are happy to hear that your experience with us was such a positive one! It is wonderful to know that you felt informed and well taken care of throughout the entire process of getting your truck back. That level of attentiveness and communication is exactly what we strive to provide every customer. Thank you for taking the time to share your experience — we truly appreciate it and look forward to serving you again in the future!
My service guy is the the bomb, and his name is Santos. I want to say keep up the great work!!!
Business response:
Thank you for your review! We are elated to hear that Santos made such a positive impression on you. It is always wonderful to know that our team members are going above and beyond to deliver an exceptional experience. We will be sure to pass along your kind words to Santos — recognition like this truly means a great deal to our team. We look forward to continuing to provide you with the great service you deserve!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,416 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.