This profile has been claimed by the business owner or representative.
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | Closed |
It was such pleasurable experience working with Brenda Rosas and Jon Jensen, the experienced was quick and really easy. We were there at 7 and left around 9:45.
Business response:
We are delighted to hear about your wonderful experience! It sounds like working with our team members made your visit truly enjoyable. We're thrilled that your experience was both quick and easy, and that you were able to complete everything efficiently during your visit. Your positive feedback about the smooth process means a great deal to us. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Jackie was awesome and super helpful in the sales process & Joel was great going into finance
Business response:
We are pleased to hear about your wonderful experience with our team! It sounds like you received exceptional support throughout your visit. Having knowledgeable and helpful staff members in both sales and finance makes all the difference in ensuring a smooth process. Your positive feedback about the assistance you received means a great deal to us. We truly appreciate you taking the time to share your experience!
Absolutely wonderful experience with Carlos and John A. If you are looking. for a new vehicle these guys will get you the absolute best prize. I cannot tell you how amazing the experience was. Above and beyond both of them went. They are gonna do so well in their job. They’re not snake oil salesman. They take their time with you and truly help you find the best car in your budget
Business response:
We are ecstatic to hear about your wonderful experience with Carlos and John! It brings us great joy to know that our team took the time to truly help you find the perfect vehicle within your budget. Your recognition of their dedication and honest approach means everything to us at Grand Prairie Ford. We are thrilled that they exceeded your expectations and provided you with outstanding service throughout your visit. Thank you for taking the time to share your positive experience and for choosing us for your vehicle needs.
Excelente atención muy personalizada y demostrando gran empatía con los clientes, buscando siempre el mayor beneficio para nosotros en todo momento.
Business response:
We are overjoyed to hear about your wonderful experience with our personalized service. Your feedback about our team's empathy and dedication to finding the best solutions for our customers truly means the world to us. At Grand Prairie Ford, we believe in building genuine connections and always putting our customers' needs first. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of care and attention you deserve.
Great experience fairly easy process. Jose really worked with me on getting a vehicle despite having a repo on my record from many years ago. Overall 5/5
Business response:
Thank you for your review! We are overjoyed to hear that you had such a positive experience with us. It's wonderful to know that the process felt straightforward and manageable for you. We're especially glad that our team was able to work with your unique situation and help you find the right vehicle. Your experience truly reflects our commitment to working with each customer individually to find solutions. We appreciate you taking the time to share your 5-star feedback and are grateful for the opportunity to serve you.
Just bought my second car with Jackie. Outstanding customer service and top notch sales experience. I was pleasantly surprised. Love my new Mustang GT.
Business response:
Thank you for sharing your wonderful experience with your second vehicle purchase. We are thrilled to hear that you received exceptional service and had such a positive sales experience. It sounds like you were truly impressed with the level of care you received, and we are delighted that you love your new Mustang GT. Your loyalty in choosing us again means the world to us, and we appreciate you taking the time to share your feedback about this outstanding experience.
Very good customer service. He was friendly and made a good deal. I would like to buy more in the future.
Business response:
Thank you for your review! We are utterly delighted to hear about your positive experience with our customer service. It's wonderful to know that our team member was friendly and helped you secure a great deal. Your satisfaction means everything to us at Grand Prairie Ford, and we truly appreciate customers like you who take the time to share their experiences. We look forward to the opportunity to serve you again in the future and help you find exactly what you're looking for.
I recommend Grand Prairie Ford. They have the lowest prices around and a large selection. Erick is the best sales person I have met. He was mindful to our requests. Also he was very knowledgeable.
Business response:
Thank you for your review and for recommending Grand Prairie Ford! We are thrilled to hear that you found our pricing competitive and appreciated our extensive vehicle selection. It's wonderful to know that your sales representative was attentive to your specific needs and demonstrated the knowledge you were looking for throughout your experience. Your feedback about the quality of service you received means a great deal to our team. We truly value customers like you who take the time to share their positive experiences with... read more
The people in the dealership was very nice and accommodating. I appreciated how the my time shopping for a truck went by rather quick.
Business response:
We genuinely appreciate your positive feedback about your truck shopping experience with us. It's wonderful to hear that our team members made you feel welcomed and helped accommodate your needs during your visit. We're pleased that we could make your time with us efficient and pleasant while you searched for the right vehicle. Your experience reflects our commitment to providing friendly service and respecting our customers' valuable time. Thank you for choosing Grand Prairie Ford and for sharing your thoughts about your vi... read more
Grand Prairie Ford has a 4.3 star rating with 10,439 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.