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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Good communication and good job very friendly and helpful to work with people I will recommend to my friends
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your comments about our excellent communication and friendly, helpful approach mean so much to us. We truly value customers like you who take the time to share their feedback. Thank you for being willing to recommend Grand Prairie Ford to your friends - there's no greater compliment we could receive. We look forward to continuing to provide you with the same quality service in the future.
Appreciated the fact that although your list price in the website attempted to add prep fees afterwards, with our ability proving another dealership honored the online price without adding Zaid fees, your Sales Mgr. agreed to exclude the charges with our proof to Brenda.
Business response:
We are overjoyed to hear about your positive experience with our team. We understand how important transparent pricing is, and we appreciate you bringing the pricing discrepancy to our attention. It's wonderful to know that our Sales Manager was able to work with you to honor the online price once you provided documentation from another dealership. We value customers like you who help us maintain fair and competitive practices. Thank you for giving Grand Prairie Ford the opportunity to earn your business, and we're glad we c... read more
Good service and reasonable negotation. Friendly staff, gave water while you waited. Traded in without car being on site
Business response:
We are overjoyed to hear about your positive experience with our team! Your feedback about receiving quality service and fair negotiations means a great deal to us. We're delighted that our staff made you feel welcome and comfortable during your visit, and we're pleased we could accommodate your trade-in needs even without your vehicle being present. At Grand Prairie Ford, we strive to make every customer interaction smooth and pleasant, and your review confirms we're on the right track. Thank you for choosing us and for tak... read more
.its too early to give a complete rating. I will have to take my vehicle back for service already for a few minor defects.
Business response:
We are delighted to hear from you and appreciate you taking the time to share your initial experience. We recognize your concern about needing to return for service to address some small issues with your vehicle. We want to ensure that every detail meets your expectations and that your vehicle performs exactly as it should. Our service team is committed to resolving these matters efficiently so you can enjoy your new vehicle with complete confidence. Your feedback helps us understand how we can better serve our customers, an... read more
The dealership was nice and inviting. The door was opened for us, I had several people check on us during the visit. Ron was able to get me into my first brand new vehicle and I didn’t have to settle for something else.
Business response:
Thanks for taking the time to share your wonderful experience with us. We are thrilled to hear that you felt welcomed from the moment you walked through our doors and that our team made sure you were well taken care of throughout your visit. It brings us great joy to know that we were able to help you drive away in your very first brand new vehicle without having to compromise on what you truly wanted. Your satisfaction means everything to us, and we look forward to serving you for many years to come.
I would highly recommend Grand Prairie Ford. They went out of their way to get us a great deal on our new Ford truck, easy to work with and our salesman/Product Specialist, Ryan Wickham, went out of his way to help make the buying experience easy. We are very happy with our purchase.
Business response:
We deeply cherish your recommendation and are thrilled to hear about your positive experience. It's wonderful to know that our team was able to secure an excellent deal on your new truck and made the process smooth for you. We're particularly pleased that your Product Specialist provided exceptional service and went above and beyond to ensure your buying experience was seamless. Your satisfaction with your purchase means everything to us, and we truly appreciate you taking the time to share your experience. Thank you for cho... read more
It was a helpful place they explained everything in detail and even tho it was hot they offered us water to stay fresh
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our team provided you with thorough explanations and made sure you understood every detail of your visit. It means a great deal to know that even during warm weather, our staff went the extra mile to ensure your comfort. Your feedback highlights exactly what we strive for at Grand Prairie Ford - providing helpful service while taking care of our customers' needs. We truly appreciate your business and look forward to serving ... read more
Great product knownledge and very accomodating. Max was able to anser every question and we were in and out with new truck in an afternoon
Business response:
We sincerely value your positive feedback about your experience with us. It's wonderful to hear that you found our team's product knowledge helpful and that we were able to accommodate your needs effectively. We're pleased that all your questions were answered thoroughly and that you were able to complete your new truck purchase so efficiently in just one afternoon. Your experience reflects our commitment to providing knowledgeable service and making the process as smooth as possible for our customers. Thank you for choosing... read more
We’ve bought several trucks from Grand Prairie and Jackie Mercer always makes our sale easy
Business response:
Your feedback is incredibly valuable to our team at Grand Prairie Ford. We are so glad to hear that you have chosen us for multiple truck purchases over the years. It means the world to us when customers return and trust us with their vehicle needs. Your experience with our sales process being smooth and straightforward reflects our commitment to making car buying as pleasant as possible. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to serving you again in ... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,439 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.