This profile has been claimed by the business owner or representative.
Our auto repair shop in Grapevine, Texas is here to serve you! We have factory-trained technicians and top-quality equipment to get your maintenance needs completed properly, so visit our Ford service department for your next auto service.
801 East State Highway 114, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 4:00 p.m. | |
Sun | Closed |
If i could give a zero i would. We leased a brand new navigator l with you and brought it back for service and you lost a client. I had to make an appointment and wait 4 weeks for my service date. While on my way 20 minutes before my drop off time received a call the loaner wasn’t available but would e the next day. I turned around and came back the next day and left my vehicle and received the loaner that was disgusting!! Pictures will be attached. This was also after waiting an extra hour at drop off so the loaner could be... read more
What an amazing experience! Sandy went above and beyond, answering every question with the patience of a saint. Trahn in finance was another dream come true. Both of them worked with us late into the night until every detail was perfect. We could not be more satisfied with their customer service or our new Navigator. Thank you!
I haven’t always had the best experiences with dealerships but this one may have changed my mind. They took great care of my vehicle and me. I will definitely be bringing my vehicle back! Thank you Jackson!!!
I was able to have a new battery and new filter installed in under 2 hours. While I waited we ate breakfast at the Mustang Cafe. Delicious breakfast burrito!. The restrooms were very clean as well and they have complimentary Starbucks coffee! Wow!.. I will definitely get my car serviced at this location again. Service with a smile! 🙂
Would not recommend. Took car in drove 1 1/2 hours because had a great experience when I purchased. Had bought an extended warranty. Jackson said it would not cover my problem. Went to pick it up. My son-in-law went with me. He asked to talk to finance manager. He checked and everything was covered even a rental. Jackson said I owed $225.00 for them checking it out. When we found out that it would pay he promised I would get that refunded because of the problem I had. Went to pick it up he said they wouldn't refund it... read more
Grapevine Ford Service has a 4.7 star rating with 5,328 reviews.
Grapevine Ford Service is closed now. It will open at 7:00 a.m.