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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Purchase I live about 124 miles away from the dealership and I wanted a firm price on the 2011 Ford Flex they had on line. I sent a bid on the vehicle and they added $250 to my bid and said they would honor it. When we arrived they were ready for us and had the vehicle clean and serviced. They were able to get me a good interest rate and all went well. Overall a great car buying experience.
Great Service Made the long way from El Paso to Grapevine to buy a new car and it was definiteyl worth it. The guys/girls did a realy great job, and took realy good care of me. Just one example...forgot something in my trade-in and after a call i got it back by mail within the next day.
Completely Satisfied! I left one dealership because they would not look at my trade in before I found the car I wanted, even though I told them I knew exactly what I wanted. I called Grapevine Ford and told them I wanted them to look at my trade in as soon as I got there to get the ball rolling. They said they would and they did. I dealt with several different people in the process, all of whom I was very pleased with. No one twisted my arm or put the "hard sell" on me. I got what I wanted at a good price and a fair trade in... read more
2012 Mustang Purchase This was the BEST experience buying a new vehicle I have ever had! From not being stalked by sales people upon arrival in the parking lot to the final check out (including the finance folks) was a pleasent and unique experience. My hat is off to Reid Harmon the internet guy;No B.S., answered ALL my questions,even some dumb ones and a couple of trick ones.
Good price on new car and trade We recently bought a new 2011 F-150 from Grapevine Ford. The majority of the deal was handled via the internet. They gave us a good deal on the truck, and a good price on our trade. They did try to sell us an extended warranty, we said no. And that was the end of it. They were not nasty about it. We had no problems. We dealt with Josh.
Just shopping car totaled due to hail. I spoke with Kevin when I arrived & told him my situation & that I had just started looking & i didn't know settlement $. He was very helpful, we test drove a few cars, and he never tried to pressure a sale. Would buy from If they had anything that fell into my $ range.
The only reason this dealership is getting one star from The only reason this dealership is getting one star from me is because a zero-star rating is not an option. I will never bring my vehicle to this place again for any type of service. Over the last three months, my vehicle has been serviced here twice for issues I was experiencing. After spending nearly $3,000 and picking it up just a week ago, I am still dealing with the same problems. When I reached out to discuss my concerns, the gentleman I spoke with told me, "It's... read more
Business response:
Hi Kieyana. Thank you for your feedback. The entire team here at Grapevine Ford always wants every customer to be confident in their repairs, and we’re very sorry that your vehicle is still experiencing issues. We'd like to get more information about your experience to see what we can do to help. Please contact me, Venny Diaz, Service Manager, at [emailprotected].
Worst experience ever. Worst experience ever. Managers lack experience. Zero customer service. Too many options. Don't buy a car from these folks. They need some sales training. Maybe try Car Ninjas!
I got an estimate on the price of replacing my I got an estimate on the price of replacing my transmission fluid when I went to pay for it they added $100. I will never go back to this dealership terrible service. I had my coolant checked by somebody I trust and it does not need to be replaced, but dealership was telling me it does. They’re a bunch of money, grubbing thieves.
Business response:
Hi Ben. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Venny Diaz, Service Manager, at [email protected], so we can discuss your concerns.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,692 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.