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Groove Subaru
- Automotive
- Englewood, CO
About this business
Why Choose Groove Subaru? There are so many reasons to choose Groove Subaru over all the car dealers serving Denver, Englewood and surrounding areas. Our door-to-door delivery program allows you to shop online and choose a car from our inventory without ever leaving the comfort of your own home. With this program, you will work with one of our friendly sales team members over the phone or online, and your new Subaru (and all the paperwork) will arrive at your door within 24 hours. Customer service just doesn't get better th... read more
Location details
5300 S Broadway, Englewood, CO, 80113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I was charged for a tire rotation that was not done per the invoice print out. I questioned and service rep said she would have it credited.. Service manager called before I returned home, I have left him two messages and NO response. I have TRUSTED Groove to perform work on my car since I purchased, but now I doubt I will return. I drive up from the Springs as I have in the past been satisfied with the help and service I have received.
Seemed like a lot of problems for a “certified pre owned. ” Still waiting on the second key? We’ve called a dozen times to ask about the key but keep getting the same answer. “We’ll look around for it”
Colin Lentz said I had a leak and my drivers side boot is torn. I have no leak or a torn boot.
Thank you to all on the Service team for the Very Good service at Groove Subaru
I am reserved about taking my vehicle there, because or an issue my wife had with her vehicle getting damaged by this department.
After 3 appointments, I came with a quote off the internet of $411. and change. I also had a coupon for 10% off. Total should've been around $360.00. Total bill paid $457.02. They rotated tires they did not tell me about up front, rotating tires is $100.00? It's like you upped the bill to cover loses!
Front desk girl is VERY rude at the service center. All other staff is great. When you call she is blunt and rude. If it weren’t for her, I would’ve rated higher.
Oil change what did not include filling up windshield washer fluid or radiator. Cap to light was not fastened. Intake Vent wasn’t affixed either.
Brought my car in prior to warranty expiration. The transmission issues and clicking sound with turning was never fixed. Got my car back with grease marks and the AC stopped working after their work. Called right when I picked it up to notify and get a plan to fix the AC, but no call back. The whole experience changed my mind about Groove. My warranty is now expired. I spent almost $1000 and will trade in elsewhere.
Frequently asked questions about Groove Subaru
How is Groove Subaru rated?
Groove Subaru has a 4.7 star rating with 12,162 reviews.
When is Groove Subaru open?
Groove Subaru is open now. It will close at 9:00 p.m.