This profile has been claimed by the business owner or representative.
Groove Subaru
- Automotive
- Englewood, CO
About this business
Location details
5300 S Broadway, Englewood, CO, 80113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Luke started sending me unsolicited sales texts and when I called him on it/suggested that that was annoying, he insisted that I had given him permission to do so, which I had not. I used to really like Groove and went there for service all the time. I had planned on buying my next new car here, but I am not interested in rewarding that sort of behavior, so I will likely go elsewhere.
Business response:
Hello, thank you for bringing this to our attention. It sounds like there is an issue with our communication and we would like to investigate what went wrong here. Please reach out to our Sales manager Taylor directly at tscott@grooveauto.com so we can get to the bottom of this. Thanks!
This was my 6th leased Subaru from Groove Subaru in Englewood and that speaks for itself! Finlay Constant was professional and did not waste my time.
Business response:
Wow - thank you for coming back to us again and again. We are honored to have worked with you, yet again!
"Joe is clear and straight forward in handling this deal,..." Joe is clear and straight forward in handling this deal, would definitely refer him to my friends looking for any Subaru!
Business response:
Thank you for choosing to do business with us and for posting that new Subaru picture - looking good!
"From the first email to the final signed paperwork, Mason..." From the first email to the final signed paperwork, Mason at Groove was a pleasure to work with. I recommend attempting to find your car here (with Mason) before trying another dealer.
Business response:
Thank you for sharing your glowing review and recommendation of Mason with us here. Your business means the world to us so thank you!
"In 2017 we bought our lease for an Outback Premium from..." In 2017 we bought our lease for an Outback Premium from another Subaru dealership in the Denver area. In January we started the process to get a new car/lease. First I went to the Dealership we bought the 2017. Even though I made clear to the sales staff that I wanted a fair, straightforward, “numbers” based meeting I got the “customer” nightmare waste of time of sit and wait then up sell. Groove was the opposite. We started the leasing process in January, got a de... read more
"2020 Subaru Ascent " I purchased an Ascent from Groove back on March 19th. I had scheduled an appointment to view the limited trim of the Ascent and the Outback. Rolly had both of them available when I arrived and ready to go over features and test drive both. I ended up going with the Ascent and couldn't be happier. I can do nothing but recommend this dealership and specifically Rolly if interested in Subaru.
Business response:
Tom, thank you for working with us. It was an honor and a privilege to help you during this time. We are here for all your Subaru related needs so come back and see us anytime!
"Sergio was a great help. We had a great experience..." Sergio was a great help. We had a great experience working with him. Groove Subaru was fantastic in helping us get our deal sorted out quickly and with great customer service.
Business response:
Thank you for giving Sergio the opportunity to show you how we do business!
"Jordan was on top of it. He beat any other rate and was..." Jordan was on top of it. He beat any other rate and was helpful in guiding me through the process of getting the exact car I wanted. I only give Groove a 4/5 because I would've appreciated having the extended warranty information they provide you in the finance office ahead of time. It's rough to have to make that decision where you feel trapped.
Business response:
Justin, thank you for choosing to do business with us. We appreciate your business and feedback. Let us know if we can help in the future!
"Great to work with. " Took my car in for service, and knowing my warranty was going to end in a few weeks, decided to just see what we could work out to get me in a new Outback. Fast forward, I traded my Outback and left with a brand new one. Joanna was absolutely great to work with!
Business response:
Hey Susan, thank you for taking the time to review Joanna. We hope everything went well for you!
Frequently asked questions about Groove Subaru
How is Groove Subaru rated?
Groove Subaru has a 4.7 star rating with 12,162 reviews.
When is Groove Subaru open?
Groove Subaru is open now. It will close at 9:00 p.m.