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Groove Subaru
- Automotive
- Englewood, CO
About this business
Why Choose Groove Subaru? There are so many reasons to choose Groove Subaru over all the car dealers serving Denver, Englewood and surrounding areas. Our door-to-door delivery program allows you to shop online and choose a car from our inventory without ever leaving the comfort of your own home. With this program, you will work with one of our friendly sales team members over the phone or online, and your new Subaru (and all the paperwork) will arrive at your door within 24 hours. Customer service just doesn't get better th... read more
Location details
5300 S Broadway, Englewood, CO, 80113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They are very difficult to get ahold of, and do not call you back when you leave a message
Standard Mx was ok. BUT when I picked it up I noticed they had put a dent in the right rear bumper. They denied responsibility and I'm stuck with a nice car with a noticeable dent in the bumper.
Terrible customer service. I made an appointment 2 months in advance for an oil change and to switch out summer tires for snow tires. The night before I brought my car in, they told me it may take 4 days to complete. These services do NOT take 4 days to do. They said that the appointment date and time is a “drop off” time. They don’t say how long it will take. And since they take walk-ins, that person may be serviced before you that has an appointment. Make sense? NO! It is not one staff member at Groove, but their policy in... read more
The tech insists that it is normal to blow blow cold to bring the temp of the car down to 72 on a day that is only 42 outside.
Elva kindly asked the gentleman to make sure they washed my car and they still didn’t. They didn’t take the sticker off and just slapped another sticker on top of it. Lots of laziness
Device was sub-par. Attention to customer service is severely lacking. I was overcharged, no one came to get me when my service was complete, and my car was not even washed as promised.
I am in the process of opening a fraud case with the State Attorney Generals office, on the forth peer review of the cover letter and organizing the service documentation…having a Non Destructive Test shop pull a sample of the oil and do a burn spectral analysis of the oil in the crankcase to determine % of elemental components…specifically fuel as well as any metal component…
Problem was not solved. Not sure diagnostics were run. Had starting problem happen again yesterday. Will have to go somewhere else to troubleshoot.
I purchased a brand new vehicle, but it was too late to install the clear bra and accessories on October 19th. As I live about 3 hours away, I scheduled my appointment to finish it three weeks later on November 5th. I arrived at 9 in the morning for my meeting and half of the job was finished at 1:00pm (supposed to be 9-11 and second part from 11-3ish). I was told they would finish everything else before I left and to just grab lunch. After lunch at 2:00 I was alerted that they never started the second part of the installati... read more
Frequently asked questions about Groove Subaru
How is Groove Subaru rated?
Groove Subaru has a 4.7 star rating with 12,162 reviews.
When is Groove Subaru open?
Groove Subaru is open now. It will close at 9:00 p.m.