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Hassler Heating and Air Conditioning, LLC
- Heating & Air Conditioning/HVAC
- El Cerrito, CA
About this business
Location details
1537 S 56th St, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
Hassler designed, and recommended various options and installed a complete heatpump ducted system in our completely renovated house . The entire team provided an excellent service, and job well done! I am super happy with the recommended system the design and placement of all equipment and ducting as well as the use of space in the basement! We had a few hick ups that your entire team responded to immediately. I feel your team values the customer and takes pride in their work.
On October 21st, a technician named John P. Leanos, from Hassler, came out to do the yearly maintenance on my furnace and air conditioner. John was truly a pleasure to work with! He was extremely polite, as well as very well informed and knowledgeable about everything HVAC, and he was very thorough in performing all of the maintenance work. He replaced the filter in my furnace, with a high quality filter, and showed me the old filter, which was quite dirty, thus proving the filter was doing its job. He informed me that I ha... read more
Business response:
Thank you so much for taking the time to share your detailed feedback, Jennifer! We’re thrilled to hear about your positive experience with John and that his professionalism, knowledge, and attention to detail stood out during your maintenance visit. We’ll be sure to share your kind words with him and our team. Thank you for continuing to choose Hassler Heating & Air Conditioning — we look forward to serving you again for your next maintenance visit!
My gas furnace stopped working in February 2024. I consulted representatives at other companies like Albert Nahmann, but the rep basically "disappeared" after offering a quote. By contrast, my experience with Hassler and Andrew Hathaway was quite different. Andrew stood out as not only competent but present and available to answer subsequent questions. After 5 months of exploring other heating options, specifically, the heat pump, I got back to him in June about my decision to invest in a heat pump. To my surprise, he ... read more
Business response:
Thank you for your kind words and for sharing your experience! We're so glad Andrew was able to support you throughout your research process with knowledge and responsiveness. It means a lot that you recommend us. We appreciate the trust—and hope to work with you in the future!
My wife and I had an exceptional experience using Hassler HVAC. They installed our new furnace and added an air conditioner as well. They took the time to diagnose our system and fixed a number of longstanding issues without adding any extra costs to us. They have gone above and beyond for us and we are extremely grateful. It is a pleasure to have such talented people doing such unbelievable work. The whole crew did excellent work, but we wanted to mention Rafael, Jason and Joseph in particular. Many thanks to Hassler.
Business response:
Thank you for the kind words, Doug! We're so glad to hear you had a great experience with your new system and that our team was able to resolve those long-standing issues. Rafael, Jason, and Joseph will be thrilled to know they made a difference. We truly appreciate your trust in Hassler and having customers like you!
Hassler Heating put in my HVAC system about 12 years ago. I have always contracted with their maintenance service and have always been very happy with the technicians they send to me. This week, however, I was blown away! Jackie, a technician from Hassler Heating, I couldn't have been more impressed with. She was exceptionally thorough and detail-oriented, taking the time to ensure everything was done exactly right and shared photos. Jackie is also incredibly knowledgeable and didn't hesitate to tackle the more challengin... read more
Business response:
Thank you so much for your kind words and continued trust over the past 12 years! We’re thrilled to hear how impressed you were with Jackie’s service, and we’ll be sure to share your feedback with her. It means a lot to us to have such loyal customers like you, and we’re always here when you need us!
I had a very positive service experience with Keoki who was thorough in his assessment, generous with his time and answers to my many questions, and effective with his maintenance and repair. We've relied on Hassler for our heating and cooling system for 15+ years and would like to recommend them to our neighbors and friends.
Business response:
Thank you for your kind words and long-time trust in Hassler, Pascal! We're so glad Keoki provided such a thorough and helpful service—your recommendation means the world to us, and we are here if you need anything!
Shout out to Jacky G of Hassler who came to service my furnace and who was an all around pleasure to talk to about the ins and outs of furnace maintenance. For anyone not regularly scheduling maintenance, it's a pretty cheap service ($90) for a pretty valuable benefit as your furnace gets older.
Business response:
Thanks for the 5-star review, Laurence! We're glad Jacky made your furnace maintenance visit both informative and enjoyable. Regular tune-ups are a smart move, and we appreciate you recognizing the value. We'll be sure to pass along your kind words!
This is to thank Hassler for being a first-rate company that did outstanding work on our house! The most recent job was installing a Carrier heat pump for cooling. The installers David and Jose were very professional: thorough about every task, thoughtful about their work and able to answers all of our questions. They were wonderful! We also thank Yami in Accounting for accurate and clear invoicing and friendly customer focus. We thank Gabe too for initially walking us through cooling options and getting us some good d... read more
Business response:
Thank you so much for your kind words! We're thrilled to hear that David, Jose, Yami, and Gabe made your experience such a positive one. We truly appreciate your trust in Hassler and are glad your home is now more comfortable. Enjoy your new heat pump!
A technician came and provided an estimate of over $800 to replace the pressure switch and capacitor, without guaranteeing that the issue would be resolved. He even suggested that I replace the entire furnace, which could cost up to $10,000. Concerned, I contacted PG&E to check the gas pressure. It turned out that the gas meter was faulty, and the problem had nothing to do with the furnace. I was nearly misled into spending $800 to $10,000 due to a misdiagnosis. Additionally, I was charged $89 for this service. Update: The ... read more
Business response:
Thank you for sharing your experience, Tuan. We sincerely apologize for the initial misdiagnosis and the stress it caused—we understand how concerning that must have been. We're glad our team was able to connect with you, address the issue, and make things right with a full refund. Your feedback is invaluable, and we're committed to being more thorough and transparent moving forward. Thank you for giving us the opportunity to make it right.
Frequently asked questions about Hassler Heating and Air Conditioning, LLC
How is Hassler Heating and Air Conditioning, LLC rated?
Hassler Heating and Air Conditioning, LLC has a 4.8 star rating with 502 reviews.
When is Hassler Heating and Air Conditioning, LLC open?
Hassler Heating and Air Conditioning, LLC is open now. It will close at 9:00 p.m.