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1537 S 56th St, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
I have a Hassler's heat pump system which stopped cooling during the recent heat wave. I called them and they sent out an excellent, friendly , and well informed technician within 24 hours, Jesus. He clearly explained the problem and was able to get it cooling again that day! He is to come back as well to finish the more extensive repairs in a few days. The whole experience was first rate! Highly recommend!- Irv Johnson
Business response:
Thank you so much, Irv! We’re thrilled to hear that Jesus was able to get your heat pump cooling again so quickly. We truly appreciate your kind words about his knowledge and friendly service. We’ll be sure to share your feedback with him, and we look forward to getting everything fully taken care of for you. Thank you for recommending Hassler!
Just had Hassler come to the house and I was super impressed! Matt was excellent, super knowledgable, super professional and sat down and gave us many options. I feel so confident in these guys and glad I reached out to them and would recommend!
Business response:
Thank you so much for the wonderful review, Matt! We’re thrilled to hear that Matt provided such a knowledgeable and professional experience and took the time to walk you through your options. We’re glad you’re feeling confident in your decision, and we truly appreciate the recommendation. We’re so happy you reached out to Hassler!
I cannot say enough great things about Hassler this HVAC company! From the initial installation to ongoing maintenance, they have been absolutely amazing. Their customer service is truly exceptional, and their team consistently goes above and beyond to make sure everything is done right and that their customers are completely taken care of. Everyone I've worked with has been friendly, professional, knowledgeable, and incredibly responsive. They genuinely care about their customers, and that really shows in the quality of t... read more
Business response:
Thank you so much for this incredible review, Gena! We truly appreciate your kind words and are so happy to hear that you’ve had such a great experience with our team, from installation through ongoing maintenance. Knowing that our commitment to customer care comes through means the world to us. Thank you for trusting Hassler with your home, we’re grateful to have you as part of the Hassler family!
Three years ago, our Nest thermostat developed a glitch, shutting down the heater if we raised the temperature by more than 3°F. Since it wasn't a major issue, we accepted it as a minor quirk. During this year's regular maintenance, technician Denali Boyd noticed this issue and offered to fix it. Denali visited twice, consulted with experts, replaced the circuit board, and made sure everything worked flawlessly. He genuinely embodies the saying: "Winners find solutions." Thanks to Denali's persistence and professionalism, ou... read more
Business response:
Hello Konstantin, Thank you for your kind words and for recognizing Denali’s dedication. We’re pleased he was able to resolve an issue that had persisted for years. His persistence, expertise, and commitment reflect the level of service we strive to provide. We’ll be sure to share your feedback with Denali. Thank you for your trust and for your 5-star review. Hassler Heating & Air Conditioning
Jonathan and Aidan were competent and very professional. I would use their services again.
Business response:
Thank you, Teresa for the 5-stars and kind words for Jonathan and Aidan! Hassler is here for you if you need us in the future!
This is my 3rd review of Hassler in a short time, as we have had different services provided - first someone to evaluate our existing system with its problems and provide alternatives , second a repair tech to fix the problems and then lastly two techs, Adrian Reyes and Jonathan Falcon who cleaned our extensive duct work. They spent approximately 6 hours, laid tarps over our floors to protect them, lugged the incredibly large and heavy vacuum up about 30 stairs over 3 floors, took before and after pictures and were extremely... read more
Business response:
Your positive feedback about Adrian and Jonathan means a great deal. We're proud they delivered professional, thorough duct cleaning. Thank you, Bruce!
I just had Hassler Heating and Air Conditioning install a Mitsubishi single zone mini split AC system into my rental property in West Oakland and could not be happier with everyone involved from the initial estimate I received from Rich Flores and Matt Mays to the professionalism of the installers and last but not least working closely with Janette Leal and to top it off my tenant feels the unit works better than she expected! As a landlord, you cannot beat that!
Business response:
We are thrilled to hear Rich, Matt, Janette, and the installers delivered such a great experience. Your tenant's satisfaction says it all!
Hassler was exceptionally responsive, timely, professional, knowledgeable and friendly. Their installers, Eddie and Brian, and their electricians, Brandon and Diego, and their support person who trained us on use of,the heat pump system, Vick, were knowledgeable, efficient, informative, friendly and outstandingly cooperative. There were a couple of small glitches in communicating terms, but their Operations Manager, Oscar, was quick and totally attuned to our needs so that everything was speedily resolved to our total sati... read more
Business response:
Thank you so much for your wonderful review and for trusting Hassler with your heat pump project! We’re thrilled to hear that Eddie, Brian, Brandon, Diego, and Vick provided the knowledgeable, efficient, and friendly service we strive for every day. We’re also glad Oscar was able to quickly address the communication issues and ensure everything was resolved to your complete satisfaction. Your kind words and enthusiastic recommendation mean a great deal to our entire team. Thank you for choosing Hassler, we’re honored to be y... read more
Hassler is an excellent company. From my first call for an estimate to the completion of my job, I experienced promptness, integrity and quality workmanship. The organization builds trust with every encounter. They're the BEST!
Business response:
Thank you, Barbara for your kind words and trust in Hassler for this project! We appreciate you taking the time to give us 5-stars and serving you in the future.
Hassler Heating and Air Conditioning, LLC has a 4.8 star rating with 940 reviews.
Hassler Heating and Air Conditioning, LLC is closed now. It will open at 7:30 a.m.