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Hilton Branson Convention Center
- Hotels
- Branson, MO
About this business
Location details
200 E Main St, Branson, MO, 65616, United States
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there was a wrestling tournament at the convention center. kids with no discipline running all over. parents doing nothing. staff letting them run into snack room and handle everything. running up and down stairs while old people just trying to make it down. 1 clerk at check in. took forever. 1 clerk at checkout with a problem in front of the line. parking is not convenient and a bit costly. and a surprise resort fee. that hotel is not close to a resort. will not be going back.
The $400 room was way over priced to have had to have taken a cold shower. No hot water! After receiving a half hearted "sorry" from the receptionist, I had to ask her for some compensation. She refunded the parking fee only! That was my second time to stay there, won't do that again!
Business response:
Thank you for choosing to stay with us and for sharing your feedback. We’re truly sorry to know that your experience did not fully meet your expectations. Your input is important to us, and we sincerely hope to have another opportunity to welcome you back and provide the exceptional stay you deserve.
The room was decent. Had to pay $10 a day for a microwave? Paid extra for a newly renovated room. Workers hammering nails above us at 7:00 am. Absolute nightmare
Business response:
Thank you for taking the time to provide a review of your recent experience, we are sorry to see that the stay was not up to par. Our management team continually monitors guest feedback so that we can improve our product and service. We will be investigating to see how we can improve from this poor experience. We are sorry to have let you down. We appreciate your time, feedback and business, and hope to be able to welcome you back to the Hiltons of Branson in the future for an improved experience.
Business response:
Thank you for choosing to stay with us and for sharing your feedback. We’re truly sorry to know that your experience did not fully meet your expectations. Your input is important to us, and we sincerely hope to have another opportunity to welcome you back and provide the exceptional stay you deserve.
Frequently asked questions about Hilton Branson Convention Center
How is Hilton Branson Convention Center rated?
Hilton Branson Convention Center has a 4.2 star rating with 4,252 reviews.
When is Hilton Branson Convention Center open?
Hilton Branson Convention Center is open now. It is open 24/7.