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343 W 39th St, New York, NY, 10018, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Needs improvement Front desk attempted to put my husband, me and our two toddlers in separate, unadjoining rooms. Had to wait a half hour in the lobby— with the toddlers— to get the room type we booked. Phone didn’t work, vending machine was laughable, everything seemed run down. And the elevator situation— very bad. Be warned. Usually got a good response from requests, but always took a few tries.
The room smelled very strongly of mustiness.
Has 35 floors and only 2 elevators. We got stuck on the elevator twice and they had only one running afterwards. If you go don’t stay higher than the 2nd floor because going down the stairs from higher floors everyday is very annoying since the staircase is very small and claustrophobic. Location was the only good thing here, but prepare to pay minimum $60 per uber ride even if it’s within 1 mile away. Weather Was very cold so walking was usually not a good option. They don’t have shuttles to the airport. Bed was comfy. Brea... read more
Think twice Was charged an extra fee I was not aware of upon checking in which made the favorable rates no longer worth the trade off. The hotel was dirty, the room cramped, the TV only had a few channels and some were snowy like the 80s antenna version, the elevator slow when it worked and got stuck once due to overloading, the lobby smelled like urine, the room smelled of smoke, and I don’t know what the pot laws are in NY but there was a ton of pot smell. I deeply regret staying here trying to save a few dollars.
There wasn’t no hot water
Holiday Inn Express New York City Times Square by IHG has a 3.6 star rating with 4,965 reviews.
Holiday Inn Express New York City Times Square by IHG is closed now. It will open tomorrow at 9:00 a.m.