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Holiday Inn Express New York City Times Square by IHG
- New York, NY
Location details
343 W 39th St, New York, NY, 10018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have photos of how dirty our room was. Stained floor, curtains were dirty, bathtub was dirty, and we were awoken at 9:45am by housekeeping for "check out” Check out is 11am. We were told when we arrived after reserving a room that we had to pay an extra fee for the area we were in. This wasn’t explained when we reserved the room. We will not be staying here in the future
Expedia is at NO FAULT they were very generous with me The main terribly bad setback i got was from the hotel Holiday Inn express -I booked a king size bed got a queen size bed -Totally different from pictures -terribly bad maintenance -Rusted coffee makers -Very rude front desk -No heating in washrooms like ice cold washrooms -Dirty linen The only saviour was there breakfast thats it Wish i could upload pics too
Está bien el hotel pero las habitaciones demasiado pequeñas y el buffet está muy pequeño para la cantidad de gente y es muy temprano.
Pathetic Hotel I recently stayed at the Holiday Inn Express Manhattan, New York, and my experience was nothing short of disappointing. The staff, particularly Touvia and Shiante, displayed extremely unprofessional behavior. They were rude, lacked basic customer service skills, and left us feeling unwelcome. On a positive note, Mr. William stood out as professional and helpful, which was a small consolation amidst the otherwise poor service. The condition of the room was appalling. It was dirty and poorly maintained, with no ... read more
Staff not very helpful. Room was not available/gave away. Forget about trying to get any sort of breakfast no room overcrowded. Could take up to 10 minutes just to be able to get on/off the elevator.
It is absolutely different than the photos on the web, the reception is jus a computer and a desk,
Frequently asked questions about Holiday Inn Express New York City Times Square by IHG
How is Holiday Inn Express New York City Times Square by IHG rated?
Holiday Inn Express New York City Times Square by IHG has a 3.6 star rating with 4,965 reviews.
When is Holiday Inn Express New York City Times Square by IHG open?
Holiday Inn Express New York City Times Square by IHG is closed now. It will open at 9:00 a.m.