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Holiday Inn Express New York City Times Square by IHG

3.6
  • New York, NY

Location details

343 W 39th St, New York, NY, 10018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.64,965 reviews
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luis's profile image
10 months ago

Experiencia poco feliz. Nos fue mal. Los ascensores son insuficientes para la cantidad de habitaciones que el hotel tiene, incluso algunos días solo se contó con un solo ascensor lo que significó en 25 minutos de espera. El lugar para tomar desayuno es muy pequeño e incómodo. Un día no hubo disponibilidad de agua. Pese a que nos recompensaron por ese último punto, la suma de los problemas me impide recomendar este hotel. 

Léa's profile image
10 months ago

Séjour décevant. Nous avons eu une panne d’eau pendant 1 journée, nous avons du aller nous laver dans l’hôtel voisin. Seulement 2 ascenseurs pour 34 étages avec un en panne la moitié de la semaine donc queue de 10 min pour accéder à l’ascenseur. Petit déjeuner bondé avec des tables bancales et des assiettes en carton. 

Johanna's profile image
Johanna 
10 months ago

Dirty bathroom hart Bed, too narrow, no space at all, elevator 10 people stuck. 

Anonymous's profile image
Anonymous 
10 months ago

They need to be better The water was out for one of the days and we had to go to another property to use the bathroom. It seemed like they knew this was a planned maintenance. How can you have a hotel and just not have water available for your guests one of the days? How can you charge full price for hotel stay when there are days with no water? We called about our hair dryer not working and they said they would send someone to fix it, after a full day we asked again and they sent someone to our room at midnight to give us a... read more

VANESSA MARIA's profile image
VANESSA MARIA 
10 months ago

Experiência péssima … Hotel ruim, antigo . Quarto pequeno e móveis bens velhos . Tudo remendado. Café movimentado , tínhamos que limpar a mesa para sentarmos e a maioria dos alimentos faltavam e não eram repostos😔. Internet no quarto só caía e, portanto não funcionava direito. Os atendentes solicitos - poucos - mas pior hotel da rede Holyday INN . Chegou a faltar água ( de tarde até a madrugada) , e o que ofereceram era banho no hotel vizinho da mesma rede . Experiência péssima . 

Jorge Arturo's profile image
Jorge Arturo 
10 months ago

buena pero con fallas 

Jorge Arturo's profile image
Jorge Arturo 
10 months ago

good hotel bad service from the hotel not from the staff 

zvi's profile image
10 months ago
said's profile image
10 months ago

They assigned me a room that was already occupied by someone else. Then they assigned us another room with separate beds, which were too small for two people to sleep in one bed. The lock was also too difficult to open. 

Frequently asked questions about Holiday Inn Express New York City Times Square by IHG

How is Holiday Inn Express New York City Times Square by IHG rated?

Holiday Inn Express New York City Times Square by IHG has a 3.6 star rating with 4,965 reviews. 

When is Holiday Inn Express New York City Times Square by IHG open?

Holiday Inn Express New York City Times Square by IHG is closed now. It will open at 9:00 a.m.