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Holiday Inn Express New York City Times Square by IHG

3.6
  • New York, NY

Location details

343 W 39th St, New York, NY, 10018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.64,965 reviews
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Manpreet's profile image
Manpreet 
10 months ago

It was worst stay ever. Lifted were not working some days and no water in the evening. 1st room we were checked in was dirty . 2nd room was allocated and when we went on 17 th floor to check in to the 2nd room. The door was jammed & they called engineer to fix it which took half an hr & we were stranded in the corridor with our luggage. Would never recommend this hotel to an enemy. Total nightmare 

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Jessika 
10 months ago

Buenas tardes, no me gustó el servicio mi baño estaba lleno de cabello y solicité cambio de habitación siendo las 12:40 am no lo hicieron aparte después de esto me bañé y la tina se llenó de agua, salimos y cuando regresamos el agua estaba ahí, nuevamente me tocó bajar a recepción y solicitar qe la revisaran esto fue a las 4 de la mañana. Falta limpieza 

YaniriA's profile image
YaniriA 
10 months ago

El hotel tiene buena ubicación, pero me hicieron doble cargo del hospedaje, me cargaron el deposito más toda la estadía que ya estoy pagando por medio de Expedia, el banco esta rechazando la reclamación y del hotel nadie responde. 

Pratik's profile image
Pratik 
10 months ago
Frida's profile image
10 months ago
Patrick's profile image
Patrick 
10 months ago

Facilities are too old (mirror, air conditionind, etc.), many broken, need better maintenance and replacements. 

Jorge's profile image
10 months ago

The place looks like they haven’t done maintenance in a while. We stayed there for a week and 1 out of the 2 elevators was broken. We stayed on the 35 floor so stairs wasn’t really an option. We had to text them so the elevator guy would come pick us up at our floor. The staff was nice. The room was tiny but I guess that’s normal in NY. 

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Mandeep 
10 months ago

Worse Holiday Innhotel ever It was terrible stay at this Holiday Inn as half of the breakfast items were missing during our stay and only one lift was working and it took 30 minutes anytime if it worked. Also, they had person standing inside to have them take to the floor of their choice for workers and if anybody complained. The beds were broken and for the price you get nothing. 

Sergei's profile image
Sergei 
11 months ago

Frequently asked questions about Holiday Inn Express New York City Times Square by IHG

How is Holiday Inn Express New York City Times Square by IHG rated?

Holiday Inn Express New York City Times Square by IHG has a 3.6 star rating with 4,965 reviews. 

When is Holiday Inn Express New York City Times Square by IHG open?

Holiday Inn Express New York City Times Square by IHG is open now. It will close at 6:00 p.m.