Holiday Inn Express New York City Times Square by IHG's cover image
Claimed

This profile has been claimed by the business owner or representative.

Holiday Inn Express New York City Times Square by IHG

3.6
  • New York, NY

Location details

343 W 39th St, New York, NY, 10018, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.64,965 reviews
Select a rating
jeetendra's profile image
jeetendra 
11 months ago

Only one elevator works so you need to wait 30 min atleast and call front desk to pick you up as elevator need to be operated it is not automatic. Phone don’t work in room and have to tell 2 days that’s body wash is not in the room. Breakfast area very small so expect 30 min to get the seat else just carry the breakfast to room but anyhow elevator you cannot carry food as people push and elevator wait time is 20-30 min so people get inpatient too. Not recommending this hotel 

Eduardo's profile image
Eduardo 
11 months ago

Péssimo. Elwvador quebrado, cafe da manha com fila, sujo. Privada entupida. 

Juan Pablo's profile image
Juan Pablo 
11 months ago

This was by far the worst hotel me and my family have stayed in our entire life, there was only 1 elevator working on a 36 floor building so if you wanted to go down, either you take the stairs or you wait for more than 40 minutes for the elevator for picking you up. Everything was super dirty. The breakfast area was too small for all the guests and even the toasters weren’t working. Staff crew were rude to you if you wanted a table to get cleaned or asked for more food or drinks and in our room the air conditioning was not ... read more

Debra's profile image
11 months ago

There was no working elevator for the entire stay at this property. 

Francesco's profile image
Francesco 
11 months ago

Hospitality was nice, lot of stuff not in working order and cleaning staff lacked Professionalism 

francisco's profile image
francisco 
11 months ago

i do not recommend this hotel to anyone. I was on the 12th floor and the elevator was not working. I had to go up and down the stairs several times and my wife, who had just had surgery, could not do it. It is inconceivable. 

TOYOYUKI's profile image
TOYOYUKI 
11 months ago
yusef's profile image
11 months ago

Pior estadia pelo hotéis com prédio de 36 andares com um elevador apenas demora de mais de trinta minutos pra chegar todos os hóspedes reclamando Lamentável, mudei de hotel após a primeira noite e ainda aguardando o retorno. Para o crédito das duas diárias não utilizadas 

Iliana's profile image
Iliana 
11 months ago

Very noisy, and if you are on a floor with ice machine you won’t be able to sleep with all that noise, people coming and going. Also the noise coming from outside, you can hear the garbage truck, sirens, etc. One elevator was not working, had to line up and wait in order to get in. Staff and service are great tho. Good location. 

Frequently asked questions about Holiday Inn Express New York City Times Square by IHG

How is Holiday Inn Express New York City Times Square by IHG rated?

Holiday Inn Express New York City Times Square by IHG has a 3.6 star rating with 4,965 reviews. 

When is Holiday Inn Express New York City Times Square by IHG open?

Holiday Inn Express New York City Times Square by IHG is closed now. It will open at 9:00 a.m.