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Holiday Inn Express New York City Times Square by IHG
- New York, NY
Location details
343 W 39th St, New York, NY, 10018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not stay here! The elevator was not working and had to use the stairs many times. They overbook our room and a couple was trying to get into our room at midnight. The hotel manager was very professional and nice but one of the receptionists was very rude and mean after the confusion from his side about overbooking our room.
En. Cinco días de estancia solo funcionó un elevedar y no correctamente, el lugar para desayunar es insuficiente y la habitaciones es muy pequeña con l alfombra ya bastante vieja
Hotel was truly terrible. Only 1 elevator for 33 floors. We had to wait 42 minutes at one point. Breakfast area totally inadequate, there were people eating their breakfast standing up in the corridor. Only 2 toasters at breakfast, but one didn’t work. And the 2nd one only had 2/4 slots working, There were two pancake machines, one of them worked briefly on day two, but they were resolutely broken the other days. There was no lid on the overflowing bin, the customer facing computers in reception were broken. My wife was bitt... read more
No mostrar mi nombre Los elevadores no funcionan y tardan hasta 30 minutos en subirte o bajarte. La limpieza del cuarto la hacen hasta las 5:30 pm. En el desayuno todo falta. Un desastre...
For a hotel with 36 floors there was only one elevator. The other has been broken for weeks and we weren't told that when they took our money. We wasted hours of our lives waiting for their elevator up or down. It was a disaster and we were paying top dollars for all this bad service, I demanded a refund but they said because I booked through Expedia they couldn't give me a refund. So Experdia should refund the money we waisted on that crappy hotel>
Worst hotel experience, only 1 elevator is working and you need to call front desk to be picked up and wait for about 30mins. Due to this my grandmother use the stairs going down from the 20th floor. It was not a good experience. Hair dryer is not working and replacement was provided on the last day. Phone was not working on my grandma’s room and our room on the 2nd day.
Not worth it
Frequently asked questions about Holiday Inn Express New York City Times Square by IHG
How is Holiday Inn Express New York City Times Square by IHG rated?
Holiday Inn Express New York City Times Square by IHG has a 3.6 star rating with 4,965 reviews.
When is Holiday Inn Express New York City Times Square by IHG open?
Holiday Inn Express New York City Times Square by IHG is open now. It will close at 6:00 p.m.