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Holiday Inn Express New York City Times Square by IHG

3.6
  • New York, NY

Location details

343 W 39th St, New York, NY, 10018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.64,973 reviews
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RONALD N's profile image
RONALD N 
a year ago

El personal del front desk es bien poco profesional, los elevadores siempre estaban dañados, tuve que bajar 16 pisos con mis maletas, y la gerente una señora de nombre blanca me dijo que si ella pudiera mandaba a hacer 2 elevadores nuevos son bien pocos profesionales, ese hotel no lo recomiendo 

Matt's profile image
a year ago

Not the best The elevators were terrible. One wasn’t in service. The other took forever. Thankfully we were on the 10th floor and could take the stairs. No ice in the ice machine. Just not a great place. Good location was about it. 

Nathan's profile image
Nathan 
a year ago

Outdated facility, only one lift working for entire stay. Up to 30 min wait to get to your room. Won’t be back. 

Shamaila's profile image
Shamaila 
a year ago

Did not expext holiday inn's service to drop this much. The front staff was unfriendly. I was given a room which smelled wierd and was not cleaned properly with hair and dirty spots in washroom. Upon complaint the room was changed. The new room was just ok in terms of cleaning. There were more than 30 floors in the hotel with only 2 elevators and one of them was out of order. I was on the 17th floor and had to wait at least 25 minutes each time to get the elevator which was quite frustrating and annoying. It was a really lon... read more

RONNELL MOLAS's profile image
RONNELL MOLAS 
a year ago

Walking distance to times square 

Miss's profile image
a year ago

Do not stay here EVER The worst hotel we have ever stayed in. Hotel.com should take off their list. The condition of the hotel was nothing short of dangerous. The lift situation beyond appalling, one out of order the other barely functioning. Why was the hotel allowed to stay open? Queue for lift literally out the door. We missed a meeting as we could not get down from 32 floor for almost 45min!!!! I could go on! AVOID at all cost!!!! 

Nadia's profile image
a year ago

No lo recomiendo 

Sharon's profile image
Sharon 
a year ago

The hotel was in much more disrepair than we'd expected. It wasn't unclean for a rundown hotel but one of the elevator stalled with people inside requiring intervention multiple times and was out of service entirely multiple times. The room key lock for the stairwell was broken as well making the stairs inaccessible even when the elevator was out of use. The room had a few broken things but was ultimately fine although we struggled every time getting the key to work in the door. I will say the staff were friendly and the bre... read more

Roberto's profile image
Roberto 
2 years ago

Frequently asked questions about Holiday Inn Express New York City Times Square by IHG

How is Holiday Inn Express New York City Times Square by IHG rated?

Holiday Inn Express New York City Times Square by IHG has a 3.6 star rating with 4,973 reviews. 

When is Holiday Inn Express New York City Times Square by IHG open?

Holiday Inn Express New York City Times Square by IHG is open now. It will close at 6:00 p.m.