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iAqualink app
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Having problems connecting to pumps
Business response:
Hello Juan, We want to help with your connectivity issues, please email your contact information to feedback@zodiac.com, and an IoT specialist will contact you. All the Best, AquaLink
The one thing for sure about this app...it never works. A real waste of money (thousands) to convert to this system.
Business response:
Hello Robert, We are sorry for the inconvenience, and we will have an IoT specialist reach out to you. All the Best, AquaLink
Internet connection is terrible. Keeps going offline, almost every evening at the same time. Now it won't connect at all. I hate this thing. One week later. Tried your suggestion. Thing still won't hold a wifi connection with a router 8 ft from it. I would LOVE to use my pool fully, but.... this thing sucks.
Business response:
Hello Mindy, We understand your frustration, and we will have an IoT specialist reach out to you. All the Best, AquaLink
I im a Jandy technican in Florida and I have over hundred clients on my app . Most of the time the app takes far to long to open. At other times its within a minute. I was told about month ago that a update for Android devices would be available. Nothing yet.
Business response:
Hello Angel, We are terribly sorry you're experiencing issues with the app and our product support team hears you! Thank you for taking the time to share your feedback with us. All the Best, AquaLink
Getting connection errors last couple of weeks, after doing well for about 10 months, on my home network and cell network. Suggestions? Tried to use app to send message, but not allowing me to. Tried all usual stuff, reset app, phone, router, etc.
Business response:
Hello Derrick, We are sorry you're experiencing issues, and we will have an IoT specialist reach out to you. All the Best, AquaLink
So far I'm super frustrated with this app and especially frustrated there isn't a remote option instead of using an app that works MAYBE 15% of the time to control our new pool. What use is an app to run a pool that won't load EVER and the 15% of the time it does it takes minutes to connect?
Business response:
Hello Misti, We apologize for the connectivity issues you're experiencing, and we want to help! Please email your contact information to feedback@zodiac.com, and an IoT specialist will contact you. All the Best, AquaLink
doeant do much
Business response:
Hello Wendy, Would you please provide additional information to our product development team? Your insights help them improve your app experience, please send them to feedback@zodiac.com. All the Best, AquaLink
Please fix your damn app. Every couple of months, on a Friday night, you decide to make back end changes that effs up the app. Get some real IT guys please.
Business response:
Hello Chad, With every new app version, we are improving existing features. Our developers appreciate your feedback. All the Best, AquaLink
This app glitches out and locks up almost every time I use it. several times I've had to completely unplug the whole system to unlock. The program runs perfect daily, it's only when I try operate outside the daily program that I have issues. like if you want to heat the spa or run longer during a shock treatment.
Business response:
Oh no! Chris, We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please email your contact information to feedback@zodiac.com, and an IoT specialist will reach out to you. All the Best, AquaLink
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,232 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.