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iAqualink app
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needs a serious update, intermittent connect from day 1 (June 2017 install)
Business response:
Hello Brett, Thank you for your feedback. Our IOT specialists are here to help and can be reached at (800) 822-7933. All the Best, AquaLink
can't access pool controls
Business response:
Hi Armando, We're sorry you're experiencing issues with your app. Please email your contact information to feedback@zodiac.com, with "GooglePlay" in the subject line and our IOT team will contact you. All the Best, AquaLink
constantly looking for a signal awesome app when good wifi
Business response:
Hello Johnny, Our team of IOT specialists are here to help and can be contacted at, (800) 822-7933. All the Best, AquaLink
ever since the update, my spa blower (aux2) shows the icon as a light under the devices tab Instead of an on and off slider. I have to select a light type to turn on my spa blower. I reached out to the company, no help !
Business response:
Hi BCW Inc., We have a team of IOT specialists ready to assist you at, (800) 822-7933. All the Best, AquaLink
the app works but it doesn't offer notifications and updates (example, your heater has been on for 4 hours or your filter ran 24 hours this week). also, no support with Google Assistant
Business response:
Hello, Thank you for your feedback. We will pass along your insights to our product development team. We have an IOT team ready to support you; they can be reached at (800) 822-7933. All the Best, AquaLink
user interface is not intuitive. can't delete list items that aren't installed for my system. can't create or even change schedule from the app. plain white screen is boring and wastes battery life on the phone. would be nice if I could make a picture of my pool as the background or at least the home screen....
Business response:
Thank you for your insightful feedback Richard. Our product development team uses input such as yours extremely useful; please feel free to send any additional insights to feedback@zodiac.com. All the Best, AquaLink
Unfortunately the app doesn't interface with smart home automation systems like Google Home, Alexa and the like. This is a major downfall of the software, that might even trigger the choice of changing hardware system.
Business response:
Hello Benny, Our developers hear you! We will pass along your feedback to the development team. All the Best, AquaLink
No good
Business response:
Hi James, Sorry you're having a poor app experience. Please email your contact information to feedback@zodiac.com or call (800) 822-7933 to allow our IoT team to help you. Best Regards, AquaLink
Hot garbage app. Can't even send feedback because it errors, much less update password or otherwise manage your pool equipment as it supposedly should
Business response:
Hi Ram, Sorry you're having issues logging in and using the app. Our IoT support team would love to help resolve the problem so you can enjoy the app and get back to swimming. Please email your contact information to feedback@zodiac.com or call (800) 822-7933. Regards, AquaLink Support
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,232 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open tomorrow at 9:00 a.m.