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iAqualink app
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Not sure why you can't select 'red' color filter... Overall there are some UX problems that make the app feel a little unfriendly
Business response:
Thanks for your feedback, Anna! The red color isolation limitation you mentioned is actually a limitation of the light, not the app. However, your opinion is helpful as we also manufacture lights. We'll take your comments into consideration for ongoing app developments. We hope to offer a better UX in the near future! Thank you.
Latest update broke the app on my tablets.
Business response:
We can help resolve this for you. Please call us at (800) 822-7933 or email feedback@zodiac.com for assistance.
Can't figure how to configure to Jandy set up
Business response:
Hi Brian, Your experience is important to us! We're sorry you're having difficulties. Please contact us at feedback@zodiac.com including your phone number and we will reach out to help you. You can also use this tool to find a service professional in your area who can help: https://www.zodiac.com/en/united-states/find/dealer-locator Thanks!
iQ is an oxymoron on the P965iQ that this app is for. Has 0 for IQ. Give you few very simplistic controls. You would think that with the app one could actually set some functions on the cleaner controller. Being able to change cycle timer would be a really great option. Since that can't be done returned the P965iQ and uninstalling app. The WiFi radio on the controller was horrible had to get a range extender so it would work. Overall extremely disappointed with the app capabilities and the P965iQ.
Business response:
Thanks for your feedback, Carlos. We're very sorry to hear the P965IQ Sport robotic pool cleaner did not meet your expectations. We'd be interested in learning more about the app functions you required. Would you please email us at feedback@zodiac.com with more information? We'd appreciate it.
Total and complete garbage cannot even connect to Android device.
Business response:
Dear Troy, We'd like to help you! Please email your contact information to feedback@zodiac.com for assistance. You can also call us directly at (800) 822-7933 to speak with a technical support specialist. Thank you!
This app use to work fine for us. Really simple, however ever since the new interface my android phone will not show my system after logging in. I uninstalled and reinstalled the app, however still no system. Funny thing is...my system is present via the app on my iPad. This has been an ongoing problem.
Business response:
We want to help! Please contact us at feedback@zodiac.com for assistance.
I like to give you four or five star but I am not available to change my LED light colors I don't know why 4 weeks ago I had no problem as soon I did the latest update i have no option for light colors maybe you can tell me why.This year as soon I started using pool and my solar heater . I like to stop my pump I'm getting this kind of message (pump will remain on during heater cool down ) pump will run on for few more minutes
Business response:
Hi Maciej, Thank you for the opportunity to resolve the issues you were experiencing! If things are working great now, please feel free to update your review. Thanks again, If you need anything else in the future, we're just a phone call away... (800) 822-7933. - Zodiac Pool Systems
Won't actually control anything. It won't connect to pool equipment, it just times out. It used to work great, but after the May update, it's useless now.
Business response:
Hi Jason, Sorry to hear this. Please contact us at (800) 822-7933 or feedback@zodiac.com and we'll troubleshoot the problem with you.
Did work great now its complete garbage, i have to use the old slow PDA remote now because half the time this app doesn't even work anymore. If its not broken dont fix it!
Business response:
Hi Eric, Sorry the app's not working properly for you! Please contact us at feedback@zodiac.com or (800) 822-7933 and one of our technical support representatives will be able to assist you.
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,106 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.