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iAqualink app
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This went from one of the best apps to the worst. It used to pull up your system automatically. Now you have to actually click on your pool every time you open the app. On the One Touch Screen it is very finicky and does not want to click on whatever you touch. It changes screens and is very confusing. It used to be good now it is terrible. Also on the web application when you want to change settings or devices or change the speed on your VSP it freezes up and has lots of issues. I wish they would change it back to the way i... read more
Business response:
Hi Nick, We'd like to speak with you to see if we can resolve these issues. Please contact us at (800) 822-7933.
Upgraded from the original setup with a PDA remote. This is fantastic. I also recently installed a Heliocol solar system and the Aqualink automatically detected the system and everything just works. I can control the solar, my heat pump, view temps, and turn on anything from my Nexus 4 phone. Super happy. So convenient being at work being able to check on my pool. Thanks. *update. New update has broken the app. It says green but I can't control anything.
Business response:
Hi Anthony - we're sorry you're having issues with the app! Please contact us at feedback@zodiac.com. We'd love to help troubleshoot the issue for you.
Used to work flawlessly, now dead
Business response:
Hi, Cherie. Sorry you're having issues with the app. Please contact us at (800) 822-7933 or feedback@zodiac.com for assistance.
Please roll back to 4.0.1 while you're fixing your mess. The app is working great until 4.0.2. Did you even do testing before you release new version? Very unprofessional.
Business response:
We're deeply sorry for the flub on v.4.0.2. A new version has been released (v.4.0.3). Please let us know if you have any issues with the newest version. Sorry again! We're also reinforcing our testing procedures to prevent glitches in the future.
Completely broke the Android app with a notification about a bug in the iOS app. Why? Now this app is useless.
Business response:
Hi Ryan, sorry about the inconvenient iOS alert. Please update to the latest version of the app (v.4.0.3). The new version should be working seamlessly. Please let us know if you encounter any issues at feedback@zodiac.com.
Latest update broke it
Business response:
Chris, you're right -- we blew it on v.4.0.2. Please forgive us and give the app another chance by updating to version 4.0.3 in the app store! Let us know what you think once you update it.
New update is super slow... very discouraging as I haven't even.swam.in the pool since installation....fix it or give us an older version plz
Business response:
Hi Andrew - we're sorry to hear you're having issues with version 4.0.1. You may be experiencing issues with connectivity. Please contact us at (800) 822-7933 for troubleshooting assistance.
The latest updated is so very slow and doesn't work all the time. I had to shut off the pool by putting it in service mode because the app wouldnt turn it off.. NEVER had an issue until the latest update. :(
Business response:
Hi Jon, Sorry to hear that. We'd like to help troubleshoot your system. Please email us directly at feedback@zodiac.com for assistance. Thanks!
With the new update, nothing works. Please fix it soon. I need my pool back.
Business response:
Dear John - We'd like to assist you with the issues you are experiencing. Please contact us at feedback@zodiac.com including your contact information and we will reach out to you as soon as possible.
Frequently asked questions about iAqualink app
How is iAqualink app rated?
iAqualink app has a 2.6 star rating with 4,106 reviews.
When is iAqualink app open?
iAqualink app is closed now. It will open at 9:00 a.m.