iAqualink app

Nick Stoneman 

on Google Play

5 years ago

Unreliable, clunky and annoying. If you can find (or recommend) a better pool management app then get it (and tell me about it). The install is hard, connectivity is terrible, and the overall app itself is sad. I find I have to relaunch it constantly just to work. It is also incredibly basic- basically a bunch of on/off toggles and nothing else. A pool management app could do so much more. I'm sure it's a matter of time before some clever startup eats their lunch and gives us a Nest like app. 

Michael Morton 

on Google Play

5 years ago

App shows device offline and does not allow access, but can connect via PC on the Aqualink website and works. All lights on device show connected and online. Sat on phone for tech support for 30 mins, only to be told experts are in a meeting! Useless app and support. 

Justin Mopar 

on Google Play

5 years ago

Lost connection message every single time I try and do anything. Brand new system very frustrating is an understatement. 

Kristin Arby 

on Google Play

5 years ago

Not a good User Interface or Experience. I often have time accessing the app and when using the web portion it freezes when trying to change settings. They need a lot of improvement on the UI and UX side of things. If it worked properly it would be a great product, it's just not up to par for an app or even a web app. 

KSL TV 

on Google Play

5 years ago

As a property manager for over a year this system is a headache. The system crashes or disconnects every 2-3weeks and then i have to spend a minimum of 2hours trying to reconnect and sync everything back up to working order on site, usually while guests are staying at a vacation rental. The system is down again, except now that i spent 3 hours working on it yesterday, it won't heat the spa up to desired heat and the app doesn't work at all. If i could leave 0 or negative stars, i would. 

Lewis Benge 

on Google Play

5 years ago

Exo IQ PH doesn't add to app, and get stuck updating firmware. 

Roy B 

on Google Play

5 years ago

Negative stars getting worse - very poor response and times out 

Leigh Tanner 

on Google Play

5 years ago

Clunky, odd and confusing interface with frequent connection issues. Very difficult to use and program. I've had VCRs easier to set than this app! Nothing about it is straightforward and for the price I paid for the compatible equipment they should be ashamed of themselves. Developers have improved nothing in at least a year and I'm not expecting them to improve anything now - even with a 2.4 average rating! Tighten up. Your app sucks. 

Bo Garber 

on Google Play

5 years ago

Was fine for about a week, then disconnected for no reason. On a desktop it says everything is online and working, so it's truly just this app (or the system that connects to the app) that is a problem. Needing to contact customer support every couple of weeks is a terrible business plan.