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International Benefits Administrators

1.8

About this business

Location details

100 Garden City Plaza, # 110, Garden City, NY, 11530, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.8153 reviews
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Kenetha H's profile image
Kenetha H 
4 years ago

They get no stars from me. I had to leave 1 star to do my review! The denied all my husbands cancer claims.I think I am in the movie Rainmaker deny deny!I would not recommend this company. 

Maggie H's profile image
Maggie H 
4 years ago

This organization is horrible! Denying treatment to people fighting cancer seems immoral. Their use of Bold fonts and double talk is amazing! They are the Death panel we were all hearing about when politicians talked about going to a single payer system and eliminating insurance companies and companies like IBA. 

Romy C's profile image
Romy C 
4 years ago

This company deserves ZERO stars!!! They take your money every pay period, but refuse to pay your medical bills! We lost my daughter's pediatrician because of this company. They never sent payment for a routine yearly checkup, so they now refuse our insurance. Who could blame them? I'm afraid we'll lose our other doctors! We also have three outstanding medicals bills that haven't been paid, one is from 18 months ago! I call and try to get answers as to why they haven't paid them and they say they are "escalating" the claim a... read more

Yesenia F's profile image
Yesenia F 
4 years ago

This company needs to be eliminated from the public. They are scammers who sell you a dream of heath care coverage at an inexpensive cost. In reality the premium does not cover anything at ALL. The prey on healthy individuals and sell you preventative care. "There when you need it" only for preventative care not to be covered! This is costing me Thousands of dollars out of pocket! Of course when you reach customer service they accept ZERO responsibility and are not able to resolve any type of complaint or issue and play the ... read more

Bonnie D's profile image
Bonnie D 
4 years ago

They don't want to pay for anything,so I have to end up paying for what I'm supposed to be insured for. 

April E's profile image
April E 
4 years ago

The absolute worst. Won’t pay any bills. Famous for “the check is in the mail” 

Wae S's profile image
Wae S 
4 years ago

The absolute worst. My company has used them for the past three years, and each year is worse than before. They have to be the lowest cost available option. An example of how poorly they are run, today is Monday May 10, 2021 and no 2021 claims are visible and visible on their web-site. Forget about obtaining timely EOB's, last week I received an EOB from October of 2020. When you call they tell you they are switching to a new system, which has been their explanation for several months. Their records are inaccurate. We have a... read more

Steve z's profile image
Steve z 
4 years ago

If you are a healthcare provider, and you treat a member, IBA says they paid the claim, even will say the check number on the explanation of benefits, but there will be no check. You can not get a live person on the phone, they do not return emails. Even the member will get the runaround. Either they are incompetent, and or someone internally is cashing the checks that supposed to go to the providers and the providers are taxed on that money. 

Wes G's profile image
Wes G 
4 years ago

They claim it’s all pre existing and on stuff they say isn’t pre existing they never process. My provider can’t even contact them as they have refused calls. THIS IS A SCAM...DO NOT GIVE THEM YOUR MONEY. I don’t understand how the government can allow it. The company must be paying someone off. My wife got cancer and we are bankrupt cuz of IBA. 

Frequently asked questions about International Benefits Administrators

How is International Benefits Administrators rated?

International Benefits Administrators has a 1.8 star rating with 153 reviews. 

When is International Benefits Administrators open?

International Benefits Administrators is closed now. It will open tomorrow at 8:30 a.m.