Isle Casino Hotel Waterloo

3.9

Casinos
Waterloo, IA

About this business

Arts & Entertainment Casinos

Location details

777 Isle of Capri Blvd, Waterloo, IA, 50701, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

3.97,188 reviews

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Anonymous

5 years ago

Not clean, only one restaurant and it closes at 10pm. Casino floor wasnt clean. Room was outdated, and not clean. Could hear others in halls all night long. Definitely not worth the price.

Business response:

Thank you for your review and feedback. Your comments have been shared with the management team. Sincerely, Isle Casino Hotel Waterloo

Spring

5 years ago

Overall ok but no sleep Overall was good but didnt get sleep. Room above us was very loud and kids runing up and down the hall at 5am.

Business response:

Thank you for your review! We apologize that you were not able to get much sleep. We encourage you to contact the front desk and report any sound disturbances so we can have those addressed right away. We hope you will give us another chance and stay again. Thank you, Isle Casino Hotel Waterloo

Julie

5 years ago

Check your receipt I used to stay at this property monthly for business. After 3 times of them taken payment early and charging me in room calls, each time I had to remedy, I no longer stay here. Last straw, Manager Amy said take it up with my bank.

Business response:

Thank you for your review Julie. We apologize that you were not satisfied with your stay. Please contact us directly to discuss your experience. Sincerely, Isle Casino Hotel Waterloo

Anonymous

5 years ago

Outdated over priced crap box Room was dirty and front desk lady was an idiot

Anonymous

5 years ago

Business response:

Thank you for leaving a review. We would appreciate additional feedback regarding your rating. Please contact us directly so we can work to improve. Sincerely, Isle Casino Hotel Waterloo

lee

5 years ago

Business response:

Thank you for your review. We apologize your stay didn't get a better rating. Please contact us directly to discuss how we can improve. Sincerely, Isle Casino Hotel Waterloo

Tiffany

5 years ago

Business response:

Hi Tiffany, Thank you for the review. We apologize that your experience was not 5 star quality. Please contact us directly to discuss how we can improve. Sincerely, Isle Casino Hotel Waterloo

Anonymous

5 years ago

Kiki

5 years ago

When we checked in the front desk people did not help us with any of our questions. They were busy talking to regulars and ignored us. Everyone was really rude. Half the plug ins did not work. The tv in the bathroom only had news channels and the regular tv only had 42 channels that played nothing. When trying to call down to the front desk no one answered even though there was at least 2 people working it. The shower sprayed every where. As someone who works at a hotel this place is ridiculous. Definitely would not recommen... read more