Japanese Auto Masters's cover image
Claimed

This profile has been claimed by the business owner or representative.

Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
Select a rating
Christina W.'s profile image
Christina W. 
on Birdeye

10 years ago

Awesome Customer Service 

Debroah B.'s profile image
Debroah B. 
on Birdeye

10 years ago

Excellent service and pleasant atmosphere. Would recommend to others. 

Frank E.'s profile image
Frank E. 
on Birdeye

10 years ago

As always, great service and value!! 

Business response:

Frank, We appreciate your business and the review as well. Thanks for everything, Cindi, Tommy, David, Joe and the crew of Japanese Auto Masters 

Terri M.'s profile image
Terri M. 
on Birdeye

10 years ago

great as usual 

Business response:

Terri, thanks for the reply; we'll keep up the good work. Cindi, Tommy, David, Joe and the crew of Japanese Auto Masters 

Anonymous's profile image
Anonymous 
on Birdeye

10 years ago

I was extremely pleased with the customer service and honesty at this facility. Two traits that have seemed to diminish over the years are alive and well at Japanese Auto Masters. We will continue to take our vehicles there. 

Business response:

As long as we are in business we will always remember "customer first". That's how we got here and that is how we will continue to serve our customers. Cindi, Tommy, David, Joe and the crew of Japanese Auto Masters 

Andy F.'s profile image
Andy F. 
on Birdeye

10 years ago

Timely and professional. Excellent desk work and the guys in the back do a great job. I always feel like Japanese Auto Masters has my back when it comes to taking care of both my vehicles. I just don't go anywhere else. 

Business response:

Andy, We can't say how much we appreciate your business and the kind words. May we never disappoint. Cindi, Tommy, David, Joe and the crew of Japanese Auto Masters 

Kate G.'s profile image
Kate G. 
on Birdeye

10 years ago

Once again, excellent service. Thanks 

Business response:

Thanks again Kate for the business and the great review. May we always earn your business. Cindi, Tommy, David, Joe and the crew of Japanese Auto Masters 

Clarence F.'s profile image
Clarence F. 
on Birdeye

10 years ago

Great service honest 

Business response:

Clarence, thanks for the business all these years and the great reviews, Cindi, Tommy, David, Joe and the crew of Japanese Auto Masters 

Paul B.'s profile image
Paul B. 
on Birdeye

10 years ago

Excellant 

Business response:

Back at you Paul, you and Karen have been some of our most loyal customers over the years and we sincerely appreciate the business. Cindi, Tommy, David, Joe and the crew of Japanese Auto Msters 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open at 7:30 a.m.