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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Michael R.'s profile image
Michael R. 
on Birdeye

10 years ago

great service, great advice. nice to have honest service. Thanks 

Business response:

Michael, Thanks you for the great review and kind words. May we always understand that without customers like you we would not be where we are today. Cindi, Tommy, David, Joe and the Crew of Japanese Auto Masters. 

Jill F.'s profile image
Jill F. 
on Birdeye

10 years ago

Great s usual! 

Walt B.'s profile image
Walt B. 
on Birdeye

10 years ago

We are totally satisfied with every aspect of Japanese Auto Masters. Your total commitment to the finest and most thorough service to our vehicles your prompt and reasonable priced work. The complete friendliness of all of your employees with each other and us makes us feel like we are dealing with family. We look forward to visiting you. Walt & Aurie Baldwin 

Business response:

Walt; we feel the same way. You are dealing with friendly family members. Cindi, Tommy, David, Joe and The Crew of Japanese Auto Masters. 

Mike M.'s profile image
Mike M. 
on Birdeye

10 years ago

Hours of operation are not the easiest to deal with but the skills and dedication to working on our vehicles keep us coming back. 

Elizabeth D.'s profile image
Elizabeth D. 
on Birdeye

10 years ago

Excellent service as always!! 

William W.'s profile image
William W. 
on Birdeye

10 years ago

We discovered Japanese Auto Masters(JAM) through a friend several years ago, and have been pleased every time our cars are serviced there. From the normal maintenance jobs, to more difficult trouble shooting issues, we are happy with the cheerful, professional and honest atmosphere at the business. We trust JAM to provide exceptional service at a fair rate and have always been pleased with results. We highly recommend Japanese Auto Masters. 

Jeff W.'s profile image
Jeff W. 
on Birdeye

10 years ago

Fast, Excellent, and Honest Service! They maintain all of my vehicles, both Japanese or American. I will not trust my vehicles to any one except Japanese Auto Masters! 

Christina T.'s profile image
Christina T. 
on Birdeye

10 years ago

Thanks a lot for outstanding service! 

Doug B.'s profile image
Doug B. 
on Birdeye

10 years ago

Always a pleasant and professional experience. Thanks guys. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open at 7:30 a.m.