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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
Select a rating
Bill B.'s profile image
Bill B. 
on Birdeye

10 years ago

My motorcycle and car inspections were handled efficiently. Great service as always. Thanks. 

Business response:

Thanks Bill; We try to be as efficient as possible, especially when the customer is waiting. As always we sincerely appreciate the review and comments. 

Daniel S.'s profile image
Daniel S. 
on Birdeye

10 years ago

It just doesn't get any better than this. Beautiful lounging area, kind and curtious staff, professional mechanics, conveniently located. Good job. JAM. I guess you can say you guys are JAMmin'. 

Business response:

Danial...WOW; What can I say. We greatly appreciate the kind words and we hope to be your shop-of-choice for years to come. Thanks, Cindi, Tommy, David, Joe, and the Crew of Japanese Auto Masters 

Terrie R.'s profile image
Terrie R. 
on Birdeye

10 years ago

Always a pleasure to have my cars serviced with you! 

Business response:

The pleasure is all ours, Terrie. Thank you for trusting us to service your vehicles! Cindi, Tommy, David, Joe and the Crew of Japanese Auto Masters. 

Eric L.'s profile image
Eric L. 
on Birdeye

10 years ago

My car was in and out as quickly as was said. I always dogs little trinkets/treats in my car that make me smile! Extremely helpful and made sure I understood what needed to be fixed on my vehicle! 

Business response:

Thanks for the kudos Eric. It's a pleasure to work on your vehicle. The treats are on us. Cindi, Tommy, David, Joe and the Crew of Japanese Auto Masters. 

Harold G.'s profile image
Harold G. 
on Birdeye

10 years ago

Excellent as always 

Business response:

Glad to hear all is well. It's great to have you as a customer. Thanks for the great review and choosing us to service your T-100, Cindi, Tommy, David, Joe and the crew of Japanese auto Masters. 

Courtney G.'s profile image
Courtney G. 
on Birdeye

10 years ago

Great friendly service ! 

Business response:

Courtney, Thanks you for the great review and kind words. We sincerely appreciate your patronage. Cindi, Tommy, David, Joe and the crew of Japanese Auto Masters. 

Jim B.'s profile image
Jim B. 
on Birdeye

10 years ago

We have had two cars serviced at Japanese Auto Masters and every time we have been impressed. Honest, professional, friendly and fair. We really like doing business with local business just like yours and we are spreading the word to friends and family. Thank you! 

Business response:

Jim as always, it's a pleasure to service your vehicle needs. We appreciate you choosing us as your shop-of-choice. Cindi, Tommy, David, Joe and the Crew of Japanese Auto Masters 

Jacob M.'s profile image
Jacob M. 
on Birdeye

10 years ago

Very courteous and quick service and very reliable 

Business response:

Jacob, We always appreciate the opportunity to service your vehicle and keep it reliable and safe. Thank you for the trust you place in us. Cindi, Tommy, David, Joe and The Crew of Japanese Auto Masters. 

Andrew F.'s profile image
Andrew F. 
on Birdeye

10 years ago

Always professional, on time and personal care. Best auto repair shop in all of Tidewater. 

Business response:

Andrew, We really appreciate the comments and review. It's always nice to see you and service your vehicle when needed. Cindi, Tommy David, Joe and The Crew of Japanese Auto Masters. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open at 7:30 a.m.