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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Courteous, knowledgeable, and reliable folks, very clean and neat facility.
Consistent excellence is conscientious, quality repairs and service. Family owned and family oriented. Competitive rates. Honest and trustworthy.
Business response:
Marty, as always, it is a pleasure and an honor to have you as our customer. -JAM
I had a wonderful experience at Japanese Auto Masters the people are educated, friendly and are straight forward. The front desk guy, I believe his name was Dennis, this man was a scholar and a gentleman, he really made the whole experience worth while very polite and down to earth.
Business response:
I don't believe I've yet had the pleasure of meeting you, but thank you for the kind words and great review. -JAM , PS I showed this to Dennis.
JAM has been doing all my auto maintanance since 1986. Never a doubt these guys will get it right the first time, every time. The estimates are accurate, and if if something unexpected is found, I'm always called before they continue work.Very satisfied, highly recommended.
Business response:
Bill, It's always a pleasure doing business with you. Let us know when you and Donna are available to get together. We can come to your side of town for a change. Tommy and Cindi.
Great customer service and their tech took good care of my Honda Accord. I will return for more service. A better experience for me than my Honda dealer.
Business response:
Guy, We appreciate the opportunity to service your vehicle, and look forward to future visits when you need us. Cindi, Tom, and the crew of JAM.
Great service
Business response:
We always respect our customers privacy. At the same time we appreciate the opportunity to serve all customers. Sincerely Cindi, Tommy and the Crew of JAM.
I am completely satisfied with the outstanding and friendly service. The new facility is very nice The best part is the knowledge that you receive a totally honest.service that you can trust without reservations.
Business response:
We appreciate all our customers and we will work as hard as possible to service their vehicles above and beyond expectations. Thanks for the review, Crew of JAM.
Same as last.
Repairs accomplished in response to a "check engine" light problem, an annual inspection, and other misc maintenance were completed in a timely matter and explained thoroughly. As a long-time customer, I appreciate their candor, personal client treatment, and quality of work.
Business response:
Ray, we appreciate the comments, Always a pleasure to see you. Cindi, Tommy, Dennis, David and the Crew of JAM
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open at 7:30 a.m.